Three UK - 3Store Dunstable Reviews 

141
TrustScore 5 out of 5

4.9

14 Nicholas Way, LU6 1TD Dunstable, London, GB


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Rated 5 out of 5 stars

Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... See more

Company replied

Rated 5 out of 5 stars

Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... See more

Company replied

Rated 5 out of 5 stars

Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... See more

Company replied

Rated 5 out of 5 stars

I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Dunstable

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 14 Nicholas Way, LU6 1TD, Dunstable, London, United Kingdom

  • 01582472797

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

30,320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service 👏 in three store…

Excellent service 👏 in three store Dunstable

28 July 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thank you, Jason! We're thrilled to hear that our Dunstable team provided such an outstanding visit. It's great to know you're happy with the support. 🥰 - Three Social Media Team

Rated 5 out of 5 stars

Thank you 😊 for helping me set up my…

Thank you 😊 for helping me set up my new device.

27 July 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thank you for sharing this amazing 5⭐ review, Marion! We’re so glad your device setup was quick and seamless. Your kind words mean a lot to us.
Three Social Media Team

Rated 5 out of 5 stars

Customer service is very good

Customer service is very good. They are friendly and well detailed. Great job

14 July 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Grace. We are so pleased to hear that you experienced such thorough and welcoming support from our team. Thank you for sharing your positive feedback and for choosing our network.— Three Social Media Team

Rated 5 out of 5 stars

Thank you for helping with an upgrade…

Thank you for helping with an upgrade today excellent service I'm really happy 😊

18 July 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Fantastic! We’re thrilled to hear this. Thanks for taking the time to leave us a 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Thank ☺️ you for helping me today.

15 July 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Agnieszka. You are very welcome, and we are so glad we could assist you today. Thank you for sharing your kind note, and we hope you have a wonderful rest of your day.— Three Social Media Team

Rated 5 out of 5 stars

Excellent 👌 service provided by store…

Excellent 👌 service provided by store manager Riz who help me transfer my old pictures from old phone to new phone.

8 July 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Amazing to hear, Mary. Delighted Riz took the time to help you move your photos and made the whole experience feel effortless.
– Three Social Media Team

Rated 5 out of 5 stars

Excellent service 👏 in Three store…

Excellent service 👏 in Three store dunstable I'm really happy 😊 with the service I received.

1 July 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Jayden. We are so glad to see this great rating. It is fantastic to know you left our Dunstable location feeling so pleased with the care you received. Ensuring you have a smooth and positive visit is exactly what we aim for.__Three Social Media Team

Rated 5 out of 5 stars

Thank 😊 you for helping me set up my…

Thank 😊 you for helping me set up my new device. I'm really happy with the service I was given in Dunstable store.

29 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Janice, we really appreciate your review. Wonderful to know the Dunstable team guided you through your new device setup with such care.
Three Social Media Team

Rated 5 out of 5 stars

Excellent service im really happy with…

Excellent service im really happy with the service i recieved.

29 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Elsie, we appreciate you taking the time to share your experience. It’s great to know our service met your expectations.
Three Social Media Team

Rated 5 out of 5 stars

Excellent service by Ish whi explained…

Excellent service by Ish whi explained everything before helping me with an upgrade.

23 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Alan, we are pleased to hear that you received excellent service at our store and that Ish walked you through all the details before assisting with your upgrade. Thank you for taking the time to share your positive experience! -Kishan

Rated 5 out of 5 stars

Thank you Riz for helping me transfer…

Thank you Riz for helping me transfer everything from old phone to new phone.

23 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Superb! We’re really glad to hear that Riz was able to help you transfer everything smoothly from your old phone to your new one. It’s great to know you had such a supportive experience. 😇 -Prabhjeet

Rated 5 out of 5 stars

Thank you for helping me transfer…

Thank you for helping me transfer everything from old phone to new phone .

16 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Your words are a real highlight ✨ Kirit. We’re glad everything was carefully moved across to your new phone with attentive support and clear guidance 💫 -Arvind

Rated 5 out of 5 stars

Excellent service im really happy with…

Excellent service im really happy with service.

12 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Dimitrichka! It’s great to hear that you had a positive experience with our team and we appreciate you sharing your thoughts. 😇 -Prabhjeet

Rated 5 out of 5 stars

Shabul was very kind making everything…

Shabul was very kind making everything complicated sound easy and finding the best offers for Sims/upgrades

11 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Oscar, you’ve just made our day! 🎉 We’re glad to hear your experience with Shabul was remarkable. Wishing you a great day. -Neha

Rated 5 out of 5 stars

Excellent service 👏 staff help me set…

Excellent service 👏 staff help me set up my new device.

10 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hello Gift, it’s wonderful to know your new device was set up smoothly and everything was sorted for you. -Suhaas

Rated 5 out of 5 stars

Zac one of the best

Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the process. He has the patience of a saint. We would deal with him again and his colleagues, they helped to make our experience flow perfectly to its conclusion

6 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Your words are a real highlight ✨ Dawn. Great to know Zac delivered expert guidance with exceptional patience, clear explanations, and steady updates throughout, creating a smooth experience supported by the wider team 💫 -Arvind

Rated 5 out of 5 stars

Excellent service 👏 in Three store…

Excellent service 👏 in Three store Dunstable

5 June 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thank you so much, Sue! 🎉 We’re delighted we could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

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