I visited 3 Dunstable Instore to inquire about my data which had runout. Riz helped me by offering me a good deal on a restructured contract for my family, 5 contact numbers in total. I appreciate the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... See more
Company replied
Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... See more
Company replied
Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... See more
Company replied
Company details
About Three UK - 3Store Dunstable
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
14 Nicholas Way, LU6 1TD, Dunstable, London, United Kingdom
- 01582472797
4.9
Excellent
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good 👍 customer service in Three…
Very good 👍 customer service in Three store Dunstable.
15 October 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hi Gary, thank you for sharing your feedback; it's fantastic to know the Dunstable team delivered an experience that left you so satisfied. — Three Social Media Team
Thank you for helping today I'm really…
Thank you for helping today I'm really happy 😊 with the service.
8 October 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hi Peter, we're so pleased you had a positive experience with us! 😊 Thanks for sharing your feedback.-Three Social Media team.
Excellent 👌 service in Dunstable store…
Excellent 👌 service in Dunstable store they help me transfer everything from old phone to new phone.
8 October 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hey, Rontter. It's wonderful to hear that our Dunstable store team took great care of you and made setting up your new device a breeze! 😇 -Three Social Media Team
Great experience and good customer…
Great experience and good customer service from Zack
7 October 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hello there, it's lovely to know Zack made things simple and easy to understand. Thank you for your kind words. - Three Social Media Team
Thank you for helping me today with my…
Thank you for helping me today with my broadband
6 October 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hey Pat, we're delighted to hear we could help with your broadband and that you had a positive experience with us. Thanks for taking the time to share your feedback! 😊💚
-Three Social Media Team.
Excellen service in three store…
Excellen service in three store dunstable
2 October 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hey Michael, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Great service by Zachary
29 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hey there! Thank you so much for ⭐⭐⭐⭐⭐ review about Zachary! Hope you have a wonderful day 🙂 — Three Social Media Team
Thank you for helping me transfer…
Thank you for helping me transfer everything from old phone to new phone
1 October 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hey Alan, we're pleased to hear the transition to your new device went smoothly. Thank you for your kind words. 😊 — Three Social Media Team
Amazing 👏 service in three store…
Amazing 👏 service in three store dunstable
30 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hi Johnson, thank you for sharing this amazing 5⭐ review. It's great to know the team at our Dunstable store made your visit such a positive one.
Three Social Media Team
Thank you for helping me today with my…
Thank you for helping me today with my billing issue.
25 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hey Mrs Jenkin, that’s awesome! That's what we like to hear. Thank you for your feedback. - Three Social Media Team
Thank you for helping me with my…
Thank you for helping me with my billing issue.
21 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hi Graham, we're delighted your billing query was resolved. Thanks for taking the time to leave a 5 ⭐ review. — Three Social Media Team
I came in to Three today and evetything…
I came in to Three today and evetything they did was perfect. I give thanks to all the Three staff members in Dunstable zac and Riz
16 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hey Mrs. Hwingwiri, thank you for your fantastic 5⭐ review! It's wonderful to know that Zac and Riz delivered outstanding service and made your visit to our Dunstable store such a memorable one. 😊-Three Social Media Team
Thank you for helping me today.
11 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hi Lindy, thank you for your review. We’re pleased the support you received today made a difference. — Three Social Media Team
Excellent service in Three Dunstable…
Excellent service in Three Dunstable store they help me transfer everything from old device to new device.
11 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Aw, we’re so glad our team gave you the best support, David! Big thanks from our side. 😄— Three Social Media Team
Amazing service
I was met with a warm welcome.
Abiola was incredibly patient and he served me with
Respect and humility. Store environment was also clean
Which made my wait plesant
8 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Aw 🎉 We love hearing this, Shirleyj. We’re thrilled that Abiola was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. - Three Social Media Team
I visited 3 Dunstable Instore to…
I visited 3 Dunstable Instore to inquire about my data which had runout. Riz helped me by offering me a good deal on a restructured contract for my family, 5 contact numbers in total. I appreciate the expediency and level of professionalism it was handled with. I was out of there in no time with new sim cards and unlimited data. Kudos to Riz and Dunstable 3 team.
4 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hi Anesu, thank you so much for the fantastic review! We are thrilled to hear that Riz and the Dunstable team provided such professional and fast service for your family's new contracts. ☺️ — Three Social Media Team
Thank you 😊 Riz for helping me sort…
Thank you 😊 Riz for helping me sort out my email issue ok the phone
1 September 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
That’s wonderful to hear, Steve! We're pleased that Riz was able to help get your email concern sorted on your device. Thank you for the review. 🌟 — Three Social Media Team
Excellent service my sim card was not…
Excellent service my sim card was not working 😕 they resolve the issue within minutes, I'm really happy 😀
27 August 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Yay, Nicky! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Our team is truly awesome! 😎 — Three Social Media Team
Thank you for helping today
19 August 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Hi Bernadette, we appreciate you taking a moment to share your experience. It’s great to know our team was able to assist you effectively.
– Three Social Media Team
excellent service by Riz who help…
excellent service by Riz who help resolve my billing issue in store.
19 August 2026
Unprompted review
Reply from Three UK - 3Store Dunstable
Your kind words mean a lot to us, Anny! 😊 We’re glad Riz ensured everything went seamlessly for you. – Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.