Three UK - 3Store Doncaster (F'gate Ctr) Reviews 

131
TrustScore 5 out of 5

4.9

Unit 3, Frenchgate Shopping Ctr, DN1 1SW Doncaster, Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more

Company replied

Rated 5 out of 5 stars

Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more

Company replied

Rated 5 out of 5 stars

We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more

Company replied

Rated 5 out of 5 stars

The assistant, Pauline was lovely, friendly and knowledgeable too. She made time to personalise the conversation whilst not going slow and is a credit to your company. People like her are why I keep c... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Doncaster (F'gate Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom

  • 01302349959

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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4.9

All reviews

(131)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

Spoke to shingar and he was very…

Spoke to shingar and he was very helpful and helped us get the best deal

26 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Pete, thank you for taking the time to share your experience. We're delighted to hear that Shingar provided outstanding support and helped you find an option that perfectly suited your needs.-Three Social Media Team

Rated 5 out of 5 stars

Spoke to shingar he was very helpful…

Spoke to shingar he was very helpful and saved us money on our deal

26 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Tash, we really appreciate your positive comments. It's fantastic to know that Shingar helped you secure a better value package while making the experience straightforward and enjoyable. Thank you for choosing us.
– Three Social Media Team

Rated 5 out of 5 stars

Carla was very friendly and helpful

Carla was very friendly and helpful. It was a pleasure to do business with her. She made it all very easy. Thank you Carla.

24 August 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Stephen, it's great to hear that Carla made the process quick and easy for you. Thanks for the awesome 5 ⭐ review!
- Three Social Media Team

Rated 5 out of 5 stars

Gareth was very helpful in store today…

Gareth was very helpful in store today in the Doncaster branch

20 August 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Wonderful to hear Gareth provided such excellent support during your visit to our Doncaster branch 😊 Thank you for sharing your experience, Michelle! – Three Social Media Team

Rated 5 out of 5 stars

Absolutely wonderful service from…

Absolutely wonderful service from Gareth. Friendly and helpful. Will be visiting soon again.

20 August 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Sue, it’s lovely to know Gareth made your experience memorable, and we’ll be delighted to welcome you back. — Three Social Media Team

Rated 5 out of 5 stars

Abdul was very good and took his time…

Abdul was very good and took his time with my grandad. Explained everything very well.

18 August 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Evie, it is wonderful to hear how patient and thorough Abdul was with your grandad. He did a fantastic job making sure everything was perfectly clear and easy to understand.— Three Social Media Team

Rated 5 out of 5 stars

Gareth and Abdul were great at helping…

Gareth and Abdul were great at helping me sort out my phone issue and helped get a great deal for me and my son.

18 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Nat! 🎉 Hearing that Nat was great at helping you out truly makes our day. We’re so glad everything went perfectly, and we appreciate you sharing this with us. Enjoy your day! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

I got what I needed and more

I got what I needed and more. I am very happy that I was given the best deal in store for what I need.

10 August 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you, Regina! We're delighted to hear that our team made your experience enjoyable and ensured you received excellent deals. 😇- Three Social Media Team

Rated 5 out of 5 stars

Great customer service 👍🏻

Sherrie was incredibly helpful and understanding of my needs. She wasn't pushy and provided exactly what I came in for.

7 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Darren, we’re happy to hear Sherrie made things easy and ensured you left with exactly what you came in for. Thank you for taking the time to share your experience.
– Three Social Media Team

Rated 5 out of 5 stars

Gareth and Georgia were extremely…

Gareth and Georgia were extremely helpful in getting me back up and running on my phone.

5 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Simon, we’re so glad to hear that Gareth and Georgia were able to help you get your device sorted. Thanks for the review. ✨ — Three Social Media Team

Rated 5 out of 5 stars

Gareth was very helpful and explained…

Gareth was very helpful and explained everything to me

29 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Debbie, it is fantastic to hear that Gareth made everything so clear and straightforward for you. We always want our customers to feel fully supported, and it is great to know he provided such helpful guidance during your interaction. Thank you for sharing your experience, and please let us know if you need any further assistance. — Three Social Media Team

Rated 5 out of 5 stars

Gareth was so helpful in explaining my…

Gareth was so helpful in explaining my phone functions.

28 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

We appreciate your feedback, Doreen. It’s great to know the guidance you received made your phone features easier to understand.
– Three Social Media Team

Rated 5 out of 5 stars

Everytime I come in i deal with Gareth…

Everytime I come in i deal with Gareth and he is always so helpful.

28 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

What a sweet 5 star rating, Altaher! Gareth is truly exceptional, and we’re so happy to know he made everything right for you. Thank you for your loyalty! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Gareth was great

Gareth was great, very kind informative and welcoming and helped us out in a fast polite and efficient manner.

24 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you for your kind words, Jayden! We’re thrilled to know Gareth made such a strong impression. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Great service transfered data to my new…

Great service transfered data to my new phone

23 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Peter! We’re happy to hear you had a great experience with us. Thank you for sharing your lovely feedback 😊
Three Social Media Team

Rated 5 out of 5 stars

Shinger was vert helpful

Shinger was vert helpful! Veey happy customer!

22 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thank you for the wonderful feedback! ⭐ It is lovely to know that Shinger did a marvelous job taking care of everything and turned your day around. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Sherrie has been very helpful today she…

Sherrie has been very helpful today she served me very well i love her personality and her warm understanding its been a great pleasure being served by you.

10 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Your words are a real highlight, Tsitsi ✨ We’re pleased Sherrie’s considerate approach and dedicated support made such a lasting impression 🌸

- Three Social Media Team

Rated 5 out of 5 stars

Gareth was a massive help

Gareth was a massive help and we received everything we came in for

7 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Stephen 😊
Lovely to hear Gareth supported you so well.
Great that you left with everything you came in for.
— Three Social Media Team

Rated 5 out of 5 stars

Lovely

Gareth was very quick, explained everything and very friendly

7 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Thanks for sharing, 🎉 Harry! Gareth clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Customer service

Very patient and helpful service given as I am a senior citizen and struggle with technology.

4 July 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi, there! We’re delighted to hear that our team made things easier for you and supported you with patience and care. Knowing you felt comfortable and well‑guided truly means a lot. 😇 - Three Social Media Team

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