Wasn't intending to update my phone, given the costs etc. After a couple of minutes discussing various phone options (bells and whistles) with the Customer Avisor Darren, recognised there was no p... See more
Company replied
Location
Switch locationUnit 10, Antonine Shopping Centre, Tryst Road, G67 1JW Cumbernauld, North, GB
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See what reviewers are saying
Andy and Sarah got everything sorted for me. I was with O2 and my signal was getting worse! They swapped my number to Three and got me a new cheaper contract
Company replied
We had a fantastic experience with Kim in the Cumbernauld branch this afternoon! My partner needed his mobile number to be transferred from another sim and for his phone to be upgraded,and she took ex... See more
Company replied
Andy our salesman. was extremely helpful. Very informative and answered all questions. Fully confident in my purchase. A good experience overall and would come back to the store.
Company replied
Company details
About Three UK - 3Store Cumbernauld
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 10, Antonine Shopping Centre, Tryst Road, G67 1JW, Cumbernauld, North, United Kingdom
- 01236725822
4.9
Excellent
103 reviews
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Andy and Sarah got everything sorted…
Andy and Sarah got everything sorted for me. I was with O2 and my signal was getting worse! They swapped my number to Three and got me a new cheaper contract
3 October 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Frank, thanks for taking the time to leave a review. We're pleased to hear Andy and Sarah helped you get everything arranged and find an option that worked better for your needs.— Three Social Media Team
Helpful and friendly
2 October 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Adam, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team
Very helpful and friendly
Very helpful and friendly, explained everything thoroughly.
2 October 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
That's brilliant, Beth 🌟 We're glad everything was explained with such clear expertise and attentive support 💙
- Three Social Media Team
From first going into Cumbernauld shop…
From fist going into Cumbernauld shop and meeting Andy the experience was fantastic and going back today after visiting my account holder at the time 02 when they were not interested and had been with them for over 15 years with virgin then virgin 02 could not give me what I wanted so went back to Cumbernauld 3 and got my new phone and very happy
18 September 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
That’s wonderful to hear, John! A big shoutout to Andy at our Cumbernauld branch for providing such excellent support. Thank you for taking the time to share your feedback with us. 🙌 — Three Social Media Team
Came in to get faster wifi and was…
Came in to get faster wifi and was helped by Andy. He was very friendly and helped us with everything.
17 September 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Oh wow, Diane! Thank you for sharing your thoughts. We’re so glad Andy could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Andy and Sarah at the Cumbernauld…
Andy and Sarah at the Cumbernauld branch were super helpful and efficient and friendly.
The service was excellent.
Thank you
12 September 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Evelyn, you've just made our day. It's wonderful to hear Andy and Sarah's friendly and efficient support made such a positive difference. Thank you for sharing such lovely feedback about the Cumbernauld team.
Three Social Media Team
Andy and Sarah at Cumbernauld were…
Andy and Sarah at Cumbernauld were extremely friendly, helpful and efficient.
The service was excellent.
Thank you very much.
12 September 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thank you, Rory. It's fantastic to hear that Andy and Sarah provided such a friendly and efficient service down at our Cumbernauld store. 😇 - Three Social Media Team
Reply from Three UK - 3Store Cumbernauld
Hi Scott, thanks for the lovely review. We are delighted to hear that you have been provided with reliable assistance throughout and all without any hassle.
– Three Social Media Team
Staff member Andy was very helpful and…
Staff member Andy was very helpful and knowledgeable.
7 September 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Eddie! We're so pleased to hear that Andy was able to provide such helpful and knowledgeable assistance. It's wonderful to know they made a positive impression!
If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.
Three
Was quick and effective sale great…
Was quick and effective sale great customer experience
6 September 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Craig, we're pleased to hear everything was handled seamlessly and delivered such a positive outcome. Thanks for sharing your experience. 💜
Three Social Media Team
Andy was very helpful explained…
Andy was very helpful explained everything I needed and was quick and successful
4 September 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hello Clare, we’re pleased Andy could guide you clearly and make the process smooth and efficient. Thank you for sharing your experience. - Three Social Media Team
Darren was very helpful and got me a…
Darren was very helpful and got me a Great deal
28 August 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Darek, thank you for your review. We're delighted to hear Darren provided valuable support and helped find an option that suited your needs. Delivering a positive experience and tailored guidance is what we aim for. We appreciate your feedback and thank you for choosing us. 💜
- Three Social Media Team
Reply from Three UK - 3Store Cumbernauld
Thank you for the 5⭐ review, Christine! We truly appreciate you sharing your experience, and it’s wonderful to hear that Sarah and Aiden provided you with outstanding care. - Three Social Media Team
Darren did a magnificent job of helping…
Darren did a magnificent job of helping me get a new phone. Top bloke.
25 August 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Craig, thank you for sharing your experience. We're delighted to hear Darren made getting your new phone a smooth and enjoyable process. It's great to know you received such excellent support. Enjoy your new device!
Sarah was amazing and very helpful
Sarah was amazing and very helpful, as well as assistant manager Aiden.
Thank you.
22 August 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thanks a ton for your review, Blake! 🎉 Sarah and Aiden really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
New pixel 11
Great service and knowledge of the latest technology and deald
20 August 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thank you for your review, Cris. It's always lovely to read such nice feedback. - Three Social Media Team
New phone day 😊 big shout to Andy who…
New phone day 😊 big shout to Andy who served me today . Great help . Nothing was to much trouble for him .
19 August 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Elaine, enjoy your new phone! We are delighted that Andy looked after you so well today and made everything so effortless. Thank you for taking the time to share your experience with us.— Three Social Media Team
Sarah was a Great help today and made…
Sarah was a Great help today and made the process easy and simple. Thanks again
17 August 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Mark! We’re hyped to hear that Sarah made the process so smooth for you today. Have an awesome week ahead! 🚀 — Three Social Media Team
My experience was really nice and the worker was very friendly and polite
My experience was really nice and the guy was very friendly and helpful l he will make a good manager Andy
13 August 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Tatenda, we're delighted Andy and the team provided such great assistance and made your experience positive. Thank you for the 5 ⭐ review.-Three Social Media Team
Sarah was a great help and talked me…
Sarah was a great help and talked me through everythong , which really helped me as i know nothing about modwrn technology , i would reccomend 3 and sarah without hesitation .
12 August 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hello Jim, we’re pleased Sarah guided you clearly and made everything easy to follow. Thanks for sharing your experience. – Three Social Media Team
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