I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
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Saqib was such an amazing help was very informative and got what I needed very quickly amazing staff and friendly!
Company replied
Farhaan had amazing customer service skills and was a blessed soul. Anyone need a new phone he's your man!!!
Company replied
Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.
Company replied
Company details
About Three UK - 3Store Croydon (North End Rd)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
49 North End Road, CR0 1TG, Croydon, South, United Kingdom
- 02086885281
4.9
Excellent
451 reviews
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Jenny gave me a very good customer…
Jenny gave me a very good customer service.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Wow, thank you, Vivek, for the incredible feedback! We’re over the moon that Jenny could make everything feel effortless for you. 🌟 -Veronica
Rodica was very helpful and helpful! Manythank
Rodica was really friendly and helpful! Many thanks
9 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Nancy, that’s fabulous! We’re delighted that Rodica made your experience smooth and seamless. 😊 -Veronica
Kinga very nice and kind.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Aw, we’re so glad Kinga gave you the best support, Nicoleta! Big thanks from our side. 😄 -Kashish
Sangita was very helpful and…
Sangita was very helpful and understanding very happy with the service
8 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
This is the kind of feedback that makes us smile, Sashananth! 😊 We’re thrilled to know Sangita made such a strong impression. -Veronica
Got a warm greetings very attentive and…
Got a warm greetings very attentive and solved all our issues and offered a great deal very happy with the service by Sangita will suggest my friend as well
8 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Rethick,
Great to hear Sangita looked after you so well and got everything sorted 😊. Sounds like you had a smooth visit with a deal you’re happy with. Thanks for sharing your experience! -Kashish
Rodica did great
Rodica took great care of us, we loved her service! She was very efficient and kind. 😊
8 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Isabelle, Rodica sounds wonderful, we're so glad her kind and efficient help made your visit a great one 😊 -Kashish
Rodica was patient and helpful
Rodica was patient and helpful. Thank you.
8 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Charles! 🌷We’re thrilled to know Rodica made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish
Great service from Farhan
8 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Vikasraj, we are thrilled to hear that Farhan took such great care of you. Providing a fantastic experience and top-notch support is exactly what we aim for. -Shivam
Reply from Three UK - 3Store Croydon (North End Rd)
Boom 💥 Joe, we're overjoyed that Farhan stepped up with such top-tier care to deliver a stellar experience -Arvind
punit help me save moneytoday
7 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Boom 💥 Mei. Punit delivered such smart support, helping you secure real savings with ease ✨ -Arvind
Humza one of the employees gave great…
Humza one of the employees gave great service. He was very knowledgable and was patient throughout the whole process- defo recommend 3 and Humza
7 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Shanoor, thank you for sharing your experience. We are glad to hear that Humza looked after you so well and provided a positive interaction. We appreciate your recommendation! -Kishan
Jenny has been so quick and helpful to…
Jenny has been so quick and helpful to me especially with having my 1 year old than you jenny ☺️
6 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi there, it’s good to know Jenny made things easy for you during a busy moment. -Suhaas
Sangita helped me with all my issues…
Sangita helped me with all my issues very satisfied
3 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Dhileep, we appreciate you taking the time to share your feedback. It is wonderful to hear that Sangita helped resolve all your issues and left you completely satisfied with the service. -Kishan
Reply from Three UK - 3Store Croydon (North End Rd)
Thank you for your lovely feedback, Luis! We’re so happy that Sangita made your experience a wonderful one. 🌟 - VodafoneThree Social Media Team
Punit help with phone sim and sort out…
Punit help with phone sim and sort out the tablet contract
2 June 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Belinda, nice to know Punit made everything come together smoothly and ensured both your SIM and tablet arrangement were sorted with ease. — VodafoneThree Social Media Team
WHILST THE DAY I OPENED THE ACCOUNT FOR…
WHILST THE DAY I OPENED THE ACCOUNT FOR MY TELEPHONE ACCOUNT TO BE SWITCHED FROM O2 TO THREE SEEMED TO GO OK.IT WAS NOT.I WAS TOLD IT WOULD TAKE 1 DAY.INSTEAD IT TOOK 5 DAYS & 2 VISITS TO THE 3 STORE ! PHONE CALL TO CUSTOMER SERVICES.AND IT WAS ONLY THE DAY AFTER TALKING TO CUSTOMER SERVICES & TELLING THE STAFF REPEATADLY THAT THE SIM WAS NOT WORKING,THAT A MEMBER OF STAFF TOOK THE SIM OUT & PUT IT IN HER OWN PHONE & SAW THAT IT WAS NOT WORKING THAT THE SITUATION WAS RECTIFIED.WHICH IF THE STAFF WERE DOING THERE JOB PROPERLY SHOULD HAVE BEEN CHECKED THE 1ST TIME.
23 May 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Christopher, we’re sorry this experience turned into such a long and stressful process. You shouldn’t have needed multiple visits or had to push for the SIM to be tested. If you want us to go through this with you and make sure everything is now sorted, you can reach us on webchat at https://bit.ly/3C43TKN or call 333 / 0333 338 1001. -Ayesha
Jenny was very good muy bien wss very…
Jenny was very good muy bien wss very helpful
27 May 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Michael, what a great bit of feedback. We’re thrilled Jenny made everything easy and clear for you 💕😊 -Ayesha
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Oladimeji, we love this feedback! Our staff’s excellent service is what makes customers happy. Thanks for the 5⭐ rating! -Ayesha
Puneet gave me amazing service i highly…
Puneet gave me amazing service i highly recommend
25 May 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Sarah, thank you so much for your review. We’re thrilled to hear that Puneet made your experience outstanding. It means a lot to know you’d recommend us 😊 -Neha
Punit help me with sim replacement and…
Punit help me with sim replacement and bills
25 May 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Jamal, we appreciate you taking the time to leave this. Glad to hear Punit helped you get everything sorted. -Suhaas
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