Three UK - 3Store Croydon (North End Rd) Reviews 

456
TrustScore 5 out of 5

4.9

49 North End Road, CR0 1TG Croydon, South, GB


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Rated 5 out of 5 stars

I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more

Company replied

Rated 5 out of 5 stars

Farhaan had amazing customer service skills and was a blessed soul. Anyone need a new phone he's your man!!!

Company replied

Rated 5 out of 5 stars

Saqib was such an amazing help was very informative and got what I needed very quickly amazing staff and friendly!

Company replied

Rated 5 out of 5 stars

Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Croydon (North End Rd)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 49 North End Road, CR0 1TG, Croydon, South, United Kingdom

  • 02086885281

4.9

Excellent

TrustScore 5 out of 5

456 reviews

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4.9

All reviews

(456)

32,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Jenny was super nice and absolutely…

Jenny was super nice and absolutely professional - just saved my day with her excellent help!! 🫶

1 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Zsanett. Thank you for sharing your experience. We are absolutely thrilled to hear that Jenny looked after you so wonderfully and resolved your situation with such fantastic expert care.— Three Social Media Team

Rated 5 out of 5 stars

Kinga was great with her service today

Kinga was great with her service today

1 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)


Hi, Jason! We're so pleased to hear that Kinga provided you with excellent service. We hope you enjoy the rest of your day! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Kinga was great

Kinga was great

1 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Amazing to hear, Marsha! So glad Kinga took great care of you. Thanks for the shout out! 🙌✨
Three Social Media Team

Rated 5 out of 5 stars

Saqib sir is a friendly and a very good…

Saqib sir is a friendly and a very good man

1 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Shabana, thank you for the wonderful 5 star rating. We’re delighted to hear that Saqib made your experience so pleasant and welcoming.-Three Social Media Team

Rated 5 out of 5 stars

Mr saqib he is a very generous and…

Mr saqib he is a very generous and humble man .

1 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Leeda, thank you for your lovely feedback. It is wonderful to hear that Mr Saqib looked after you so well and made such a great impression with his kind and helpful manner.
– Three Social Media Team

Rated 5 out of 5 stars

The customers assistant was very…

The customers assistant was very helpful and explained everything well.

1 July 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Kindia, thanks for taking the time to leave a review. It’s great to know our team provided clear and supportive guidance 🌟
-Three Social Media Team.

Rated 5 out of 5 stars

Caprice was very informative and gave…

Caprice was very informative and gave me the best advice customer service was on point
Thank you

29 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Stanley. Thank you so much for your review. We are absolutely thrilled to hear that Caprice looked after you so well and gave you such brilliant, clear guidance.— Three Social Media Team

Rated 5 out of 5 stars

Punit good customer and friendly since…

Punit good customer and friendly since I entered the store. Able to give options and advice

29 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Julio, that's brilliant! We're glad to hear that Punit was able to provide support and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team

Rated 5 out of 5 stars

Hamza was great

Hamza was great. Very helpful. I'm very happy with the service

28 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Elisa, it’s wonderful to hear Hamza made everything clear and easy for you. Thanks so much for the 5⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Best experience ever Thankyou jenny for…

Best experience ever Thankyou jenny for your exceptional service hats off to you ❤️❤️

26 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Iqra, we’re so happy to hear that Jenny was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Awesome service by Farhan

Awesome service by Farhan. Very knowledgeble and gave the right advice.

25 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Varun, receiving precise guidance makes everything straightforward, and it is excellent to hear that Farhan looked after you with such brilliant expertise. — Three Social Media Team

Rated 5 out of 5 stars

Keisha was very professional and…

Keisha was very professional and helpful, she is amazing.
Help me alot

24 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Wilson, it’s good to hear Keisha was able to support you in a helpful and professional way. We appreciate you taking the time to share your feedback — Three Social Media Team

Rated 5 out of 5 stars

Excellent service

Keisha was very informative her knowledge and friendly customer service encouraged me to purchase an extra business sim.
Thank you for your service.

24 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

We appreciate your lovely feedback, Natalie! It’s great to hear Keisha’s expertise and warm support helped you choose a business SIM that fits your needs perfectly.
— Three Social Media Team

Rated 5 out of 5 stars

Very helpful informative helped us…

Very helpful informative helped us change over some Sims from a different company and gave us a very good insight into what will help especially that we’re travelling to France for a small break and needed to have Internet access so thank you kinga

24 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there,
We really appreciate your review. It’s great to hear that Kinga offered outstanding support, helped with your SIM change, and ensured you had the right plan for your trip to France. Have an amazing time!
— Three Social Media Team

Rated 5 out of 5 stars

Keisha was of great service today

Keisha was of great service today! I was having some phone issues and she helped me with some information and technical issue.

23 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Amos, Thank you for reaching out. I am delighted to hear that you received excellent support today, and it is great to know that Keisha was able to provide the necessary information and resolve those device difficulties for you.— Three Social Media Team

Rated 5 out of 5 stars

Keisha helped me with a sim issue I had…

Keisha helped me with a sim issue I had today, she was very patient and helpful.

23 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hello there! We're thrilled to hear you had a great experience with Keisha. Thank you for the review! - Three Social Media Team

Rated 5 out of 5 stars

Saqib is impressive worker.

23 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you for your review. We’re delighted to hear Saqib is such a dedicated team member.
Three Social Media Team

Rated 5 out of 5 stars

Phone upgrade

As soon as I arrive, I was seen and help very quickly and efficiently, very professional.

22 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Jenny ⭐💗
So happy to hear this! We’re glad you were seen quickly and that everything with your upgrade was handled so professionally, smooth and efficient just how it should be. -Ayesha

Rated 5 out of 5 stars

Punit help with best deal on iPhone and…

Punit help with best deal on iPhone and SIM excellent service

22 June 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Ragesh
So great to hear this! We’re really glad Punit helped you grab the best deal on your iPhone and SIM, that’s the kind of excellent service we love to see ⭐💗 -Ayesha

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