Brilliant experience today with the assistant store manager and that tall chap paul who very kindly cleared virus apps off of my phone free of charge. Last month i went into a repair shop and they cha... See more
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John was incredible and helped me get my phone sorted with ease, he handled my transfer and did everything.
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John was very helpful, fixed our broadband signal and set us up with new sim deals
Company replied
John was great! I got a great renewal offer and brilliant deal on my accessory’s
Company replied
Company details
About Three UK - 3Store Coleraine
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Church Street, BT52 1AW, Coleraine, North, United Kingdom
- 02870356514
4.8
Excellent
62 reviews
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John was very helpful today
John was very helpful today, fixed our problems and reduced our bill
7 July 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Walter, thank you for your fantastic ⭐⭐⭐⭐⭐ feedback. We’re happy to hear that John made the process simple and smooth for you.-Three Social Media Team
John was very helpful
John was very helpful, fixed our broadband signal and set us up with new sim deals
3 July 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Margaret, we are absolutely delighted by this feedback! John was brilliant at sorting out your broadband signal and finding those new sim deals for you.— Three Social Media Team
John was incredible and helped me get…
John was incredible and helped me get my phone sorted with ease, he handled my transfer and did everything.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks for sharing your feedback about John. We’re glad he made the process straightforward for you, William, and ensured everything was handled smoothly.
— Three Social Media Team
John was great
John was great! I got a great renewal offer and brilliant deal on my accessory’s
2 July 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Stephen. Thank you for sharing your experience with us. We are delighted that John could secure you an excellent renewal package along with fantastic value on your new accessories.— Three Social Media Team
Great experience very helpful almost no…
Great experience very helpful almost no setup
30 June 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks for sharing your thoughts, Antonio. We're pleased everything felt easy and you received reliable, high quality help.
– Three Social Media Team
Reply from Three UK - 3Store Coleraine
Thank you, Noah! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
John was very helpful and helped me…
John was very helpful and helped me with my device issue
16 June 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thank you for your lovely review, Betty! 😊 It’s wonderful to know that John made your experience a positive one. -Veronica
John was very knowledgeable a d…
John was very knowledgeable and friendly, great customer service.
14 June 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Bob, it is great to hear that John was so helpful and pleasant during your interaction. We really appreciate you sharing this experience! -Kishan
The assistant Paul in the 3coleraine…
The assistant Paul in the 3coleraine branch was very helpful and it was a pleasure to be served by him
5 June 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hey Joey, it’s great to hear your visit went so well. Paul’s friendly approach and willingness to help clearly made your experience a positive one, and we’re delighted he left such a strong impression. 😇 -Prabhjeet
Sorted out new phone contracts today at…
Sorted out new phone contracts today at Coleraine store. John was extremely efficient, very knowledgeable and very helpful. Excellent reliable customer service. Thank you.
26 May 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Gillian, we’re thrilled John at our Coleraine store delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
John was very professional and gave us…
John was very professional and gave us exactly the advice and help we were looking for - I would highly recommend John and the Three outlet in Coleraine
26 May 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi there, thank you so much for the ⭐⭐⭐⭐⭐ feedback. It’s great to hear that John gave you exactly the advice and support you needed. We love knowing our Coleraine team is making a real difference, your recommendation means a lot to us. -Ayesha
The 3 Assistant was helpful and friendly
The 3 Assistant Christopher was helpful and friendly and able to give me all the information that I asked for in connection with the trial of a 3 wireless home internet package
11 May 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks so much for the awesome feedback! Christopher will be doing a happy dance when he hears this. We love knowing he made your 3 Wireless Home Internet trial smooth and stress‑free Frederick. -Ayesha
John was very helpful and explained…
John was very helpful and explained everything in great detail.
9 May 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi there, thank you for sharing your experience. We are pleased to hear that John provided a helpful and detailed service, as we aim to make everything as clear as possible for our customers. -Kishan
Paul was very helpful with our…
Paul was very helpful with our campervan hub , getting us the best deal and upgrading the hub, also got a discount for burger king 😁
5 May 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Hi Laura, great to hear Paul supported you well and helped make the most of your setup. -Suhaas
Fantastic service from Philip and Paul.
Fantastic service from Philip and Paul.
Very informative and time taken to explain tech to two dinosaurs (myself and my hubby.)
Thank you 😊
5 May 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thank you for sharing this brilliant feedback, Tanya! It's wonderful to hear how smoothly everything went and that Philip and Paul provided such excellent support throughout the process. -Afaq
Thank you for your wonderful service…
Thank you for your wonderful service much appreciated It is very handy for me to come to 3 Good Luck 🍀🍀🍀💐💐🌷🙏
1 May 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
That’s amazing, Marina! We really love hearing that from our customers. Thank you so much for the 5 ⭐ review! Wishing you a wonderful day 😊 -Ayesha
The assistance I received in Coleraine…
The assistance I received the Coleraine shop was second to me. Paul gave us some excellent advice and saved me money.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Great service and big savings, now that’s what we call a perfect combo! We’re so glad Paul could make a real difference for you, Edwin. Thank you for letting us be part of your experience, it was an absolute joy serving you at Coleraine! -Ashifa
The chap in store was great got me and…
The chap in store was great got me and the wife sorted witj new deals couldn't recommend enough
27 April 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thank you for sharing this lovely comment, Conor! We're thrilled to hear that our team provided such great support and made sure everything was handled so smoothly. -Afaq
Had my account checked by John
Had my account checked by John, who made sure I was on the best deal possible.
23 April 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Thanks for leaving a review, Anne. It’s great to know John was able to go through everything with you and make sure things were set up properly. -Shivam
Brilliant experience today with the…
Brilliant experience today with the assistant store manager and that tall chap paul who very kindly cleared virus apps off of my phone free of charge. Last month i went into a repair shop and they charged me £40 and it disnt fix the issue. I always trust the chaps in the coleraine store who have served me since 2007
10 April 2026
Unprompted review
Reply from Three UK - 3Store Coleraine
Mervyn, thank you so much for this brilliant review. Great to hear the assistant store manager and Paul were able to sort the issue for you so quickly and at no cost. We really appreciate your trust in the Coleraine team over the years. -Ayesha
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