Today with the help from the advisor Yahya, I did my upgrade. Yahya was very friendly ,he helped me find the best plan for me. He also helped me cancel another number for me. Fantastic service all-ro... See more
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I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without ma... See more
Company replied
Asma was friendly, professional, and very attentive throughout my visit here in Three Store Clapham Junction. She took the time to answer my questions, offered helpful recommendations without being pu... See more
Company replied
The customer assistance was well handled by Asma. Clapham Junction store was very pleasant. Thank you
Company replied
Company details
About Three UK - 3Store Clapham Common
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
52 St John's Road, SW11 1PR, Clapham Common, London, United Kingdom
- 02079245373
4.9
Excellent
118 reviews
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Asma was patient
Asma was patient, lovely and helpful throughout the process .
I really appreciate the service
3 August 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there, thank you for the 5 ⭐ review. We're thrilled to know Asma made your experience seamless.-Three Social Media Team
The customer assistance was well…
The customer assistance was well handled by Asma. Clapham Junction store was very pleasant. Thank you
1 August 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there, thanks for the fantastic 5⭐ rating. We’re glad to know that Asma at our Clapham Junction store delivered top tier assistance and made your visit a positive experience.
– Three Social Media Team
Today with the help from the advisor…
Today with the help from the advisor Yahya, I did my upgrade. Yahya was very friendly ,he helped me find the best plan for me. He also helped me cancel another number for me. Fantastic service all-round. I would highly recommend Clapham Junction store.
21 July 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Wow, thank you, Tina, for the incredible feedback! We’re thrilled to hear Yahya at our Clapham Junction branch took the time to listen, clarified everything thoroughly, and ensured your concerns were fully resolved. Your recommendation keeps us smiling. 😊
Three Social Media Team
Yehia he’s very helpful and patient…
Yehia he’s very helpful and patient with us
18 July 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Rasha, your kind words made our day. We’re so pleased that Yehia helped you feel comfortable and looked after you with real patience.
– Three Social Media Team
Asma was friendly
Asma was friendly, professional, and very attentive throughout my visit here in Three Store Clapham Junction. She took the time to answer my questions, offered helpful recommendations without being pushy, and made me feel valued as a customer. I got my new iphone and her excellent customer service made my shopping experience enjoyable. Thank you, Asma, for your kindness and outstanding service. I would definitely recommend this Three store and look forward to visiting again!
17 July 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Airam, thank you for sharing your experience. We’re glad to know that Asma provided attentive support, guided you through your questions, and made choosing your new iPhone enjoyable at our Clapham Junction store. Your recommendation means a lot to us, and we’re happy to see you again.
— Three Social Media Team
Thank you Jake for your great help
Thank you Jake for your great help, you were very kind, you’re a star
12 July 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello Nelly, we’re delighted to hear Jake made your experience so enjoyable with his kindness and care. Thank you for sharing such lovely feedback. – Three Social Media Team
Very good
Very good, Asma was very patient with us and she had a very good personality and was patient with us.
10 July 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Your words are a real highlight, Adesuwa ✨ We’re delighted Asma’s considerate approach and attentive care made such a positive impression 🌸
- Three Social Media Team
Arshad has been perfectly amazing…
Arshad has been perfectly amazing through out his interaction with me. I got an amazing phone with a tab and mifi. Great service by him.
2 July 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Ishmael, thank you so much for your feedback. We’re really glad to hear Arshad made everything smooth and supported you throughout the process. We hope you enjoy your new devices and contracts. 😊
-Three Social Media Team.
My SIM card overheated
My SIM card overheated, causing me to lose internet. Miss Asma was very helpful in providing a replacement and verifying that the broadband was functioning.
21 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
That’s impressive 🎯 it is fantastic that Miss Asma offered such skilled and prompt support to issue your new SIM card and confirm your broadband connection 🚀 -Arvind
Yahya was really helpful and gave me a…
Yahya was really helpful and gave me a good walkthrough.
15 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Incredible to hear 🌟 Kone. Yahya provided clear direction and attentive support, guiding everything with strong clarity 💫 -Arvind
Thanks Asma for all help and…
Thanks Asma for all help and explanation. She also suggested extra infos which was fantastic. very good customer service at all.
13 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Gio. Thank you for sharing your experience. We are glad to hear that Asma looked after you so well, offering clear explanations and sharing that extra information to ensure you received top customer care. -Shivam
Joselyn was incredibly helpful today
Joselyn in the Clapham Junction shop was incredibly helpful today - sorted my daughters data issue and clearly explained the best value for me for travel as well as ongoing sim. She was great
11 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Jo 😊
So lovely to hear Joselyn was such a big help today.
Sorting your daughter’s data and walking you through the best travel and SIM options takes real care, sounds like she absolutely delivered.
Thanks for sharing your experience! -Ayesha
Great fast customer service
Great fast customer service, amazing and very helpful staff
9 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Jolanta, we really appreciate the ⭐⭐⭐⭐⭐ review. It’s wonderful to hear that everything was handled efficiently and that the team made you feel well looked after. -Ayesha
Yahya was amazing and really helpful…
Yahya was amazing and really helpful and gave me a great deal. The best customer assistant ive ever spoken to.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Absolutely fabulous, Elaine! We’re glad Yahya was such a wonderful help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Yahya was magnificent
8 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Alex, it is fantastic to hear about your great experience with Yahya. We always want to ensure you get friendly and helpful care, so thank you for the feedback. -Shivam
Haha was really helpful and made the…
Haha was really helpful and made the process really easy. Would highly recommend
7 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you for taking the time to leave this feedback, Bashar. Delighted to hear Haha made everything simple for you. 🌟 -Veronica
Very good!!Friendly
Very good!!Friendly, efficient and fast!! Yahya helped me.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Carla, thank you for sharing your feedback, we are glad that Yahya looked after you so well and sorted everything out with such a welcoming and prompt approach! -Shivam
Gaby was amazing on helping us sorting…
Gaby was amazing on helping us sorting technical issues…she was with us and on phone with costumer service for more than an hour
6 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you, Elvira. We’re really glad to hear how well Gaby supported you. Staying with you throughout the whole process and working with customer service for so long shows real dedication, and it’s great to know her patience and technical knowledge made a difficult situation easier to handle. 😇 -Prabhjeet
What an amazing service by Mr.Arshad
What an amazing service by Mr.Arshad, he is been fantastic help to me in resolving my phone issue and also I'm walking out with a brand new tablet and I m so happy about it.
3 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello Yvonne, we appreciate your feedback. It is great to hear that Arshad was fantastic help with resolving your phone issue and sorting your new tablet. -Kishan
I have just transferred my own sim and…
I have just transferred my own sim and a new phone at the age of 19 and I worked with kerel and he was absolutely amazing and soooo helpful know am leaving with a new phone and my new simmm thank u so much
2 June 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello Rahma, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Kerel provided such excellent assistance with your new phone and sim transfer. -Kishan
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