Excellent customer service at Three! Huma was absolutely lovely and made our experience really pleasant. She explained everything in detail, answered all our questions patiently, and spoke to us in su... See more
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Everyone is Chiswick branch is fantastic and superb from past 15 years. I received great help from Huma and Yaseen today at my visit in store. They both were very helpful and suggested great options t... See more
Company replied
We had a really great experience with Samira at the Three store in Chiswick. She made switching our whole family over incredibly easy and took care of everything for us, explaining everything clearl... See more
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Today I walk in three in Chiswick High Rd as I had some issues with my phone. Shahzil vey kindly asked me what could he help me with, I explained him than I had a virus on my phone. He deleted all th... See more
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Company details
About Three UK - 3Store Chiswick (High Road)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
290 Chiswick High Road, W4 1PA, Chiswick, London, United Kingdom
- 02089958907
4.9
Excellent
111 reviews
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Samira was excellent to help me out…
Samira was excellent to help me out faster with better explanation and so happy that it was done quickly. Thank you
8 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Habiv, we’re thrilled that Samira delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Very helpful and friendly service
Very helpful and friendly service , had a great experience with Huma and Hassi.
5 January 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Lydia, thank you for sharing this amazing 5⭐ review! We’re thrilled that Huma and Hassi gave you such a fantastic experience. -Veronica
Most efficient phone store experience…
Most efficient phone store experience ever. Smart guy (Filip) who knew what he was doing, even arranged a great plan upgrade for me.
17 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Richard, that’s superb! We’re super happy that Filip sorted everything out smoothly, and we’ll be happy to see you again. Thank you for sharing this wonderful 5 ⭐ review! -Ayesha
Huma was very professional and helped…
Huma was very professional and helped me getting the right plan after listening my needs and set up a new tablet for me as well. Great service.
15 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Nice communication and nice work!
11 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks, Emma, that's what we strive for :) -Scott
I got the best most pleasant and…
I got the best most pleasant and professional service from Samira. She signed me up so quickly and was so kind and patient. Great experience!
10 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very helpful staff
Very helpful staff, decision making was made easy, Shahzil went above and beyond with his service
4 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for your feedback, Kim, and it's lovely to hear that you enjoyed great customer service from Shahzil and the team. We appreciate you taking the time to share this with us. -Michael
I am very happy with the service my…
I am very happy with the service my wife and I have got from 3 Chiswick Store. Huma and Hassi was very professional. They completed all the number porting process for us and made our journey super easier. Thankyou to both of them.
1 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Marcelo, this is the type of experience we want for all of our customers! We're so happy to see Huma and Hassi gave this experience, we'll get your feedback passed on! -John
Customer service was excellent
Customer service was excellent. Shahzil was super helpful in getting me the best deals. The network was down but Shahzil, Huma and did their best to get me a great price and new phone.
Excellent customer service and support
1 December 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
We're pleased that Shahzil and Huma were resourceful and ensured you got your purchase put through :) Thank you for your kind review, Annitta -Scott
Reply from Three UK - 3Store Chiswick (High Road)
Hi.
Thanks! Your review is really appreciated. -Pete
That was unbelievable how shahzil solve…
That was unbelievable how shahzil solve those problems which were not unable to solve phone customer service and live chat. They promised answer during 30 days. Shahzil did it within minutes. All thumbs up!
28 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
We're glad to hear that Shahzil was able to help. Sorry that you had a wait on getting the answer, Doctor. Thank you for a great review -Scott
Shahzil is the best!
Shahzil was amazing! He talked me through all my options and found me a great deal that saved me ££
Friendly and professional, highly recommend!
27 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Jane, we’re so happy to see this has been your experience with Shahzil, we’ll certainly pass your feedback on! -John
I received an excellent service at the…
I received an excellent service at the Chiswick 3 store. Assistant manager Huma and Shahzil went extra mile by staying an extra hour to help sort out the Home Broadband device I did not receive on time from DPD. Their patience and dedication are truly appreciated. Thank you both for your outstanding support.
24 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Fariha, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Have been a loyal 3 customer
Have been a loyal 3 customer, very happy with Hassi and Sameera for helping us make the right choice and continue. Appreciate all your help.
22 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Hassi and samira helped us a lot with…
Hassi and samira helped us a lot with my new phone and also upgraded my sim. They gave me a good price for my new phone and sim
22 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Just been to 3 mobile shop in Chiswick…
Just been to 3 mobile shop in Chiswick gave me a great deal on honour tablet and sorted out my voice mail all staff very helpful include ING Phillip all very polite and helpful
20 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Superb, Alan. The Chiswick store getting everything sorted is what we like to hear :) Thank you for the great review -Scott
Great service
Very helpful staff at Chiswick branch,really appreciate !
18 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for the 5* review! We appreciate your feedback -Maxine
Excellent Customer service at Three
Excellent Customer service at Three - Chiswick!
Huge thanks to Vatsal, Shahzil & Hassi for exceptional black friday offer! Happy happy happy..! Highly recommended.
18 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Fantastic, we're thrilled you got yourself a great offer from Vatsal, Shahzil, Hassi and the Chiswick team :) Thank you for sharing, Muhammad -Scott
The store staff where amazing
The store staff where amazing. Very professional. Thanks team
18 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hello Chris, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Samira was fantastic so helpful and got…
Samira was fantastic so helpful and got new broadband - thank you so much for all your help
16 November 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
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