Daniella was really helpful in the 3 store Chatham, very patient and thorough
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Nancy is very nice and helpful. She is very patient and explained the deal very simply. I always come to the Chatham store because they are so nice and friendly and Nancy always is a delight!
Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... See more
Company replied
I found the experience in Three mobile Very nice and Daniela is always helpful and friendly. Always I like to return in the store because I always find a good atmosphere and help
Company replied
Company details
About Three UK - 3Store Chatham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, United Kingdom
- 01634409196
4.9
Excellent
220 reviews
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Nancy is very nice and helpful
Nancy is very nice and helpful. She is very patient and explained the deal very simply. I always come to the Chatham store because they are so nice and friendly and Nancy always is a delight!
20 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
David Really hwlpful in store looking…
David Really hwlpful in store looking at my account
19 October 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi Joseph, thank you for your review. We're delighted to hear David was able to help with your account and provided the support you needed during your visit.— Three Social Media Team
I found the experience in Three mobile…
I found the experience in Three mobile Very nice and Daniela is always helpful and friendly. Always I like to return in the store because I always find a good atmosphere and help
8 October 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey there, we’re thrilled to hear this! 🌼 Daniela will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us! 🥰 — Three Social Media Team
Reply from Three UK - 3Store Chatham
Hi there, we love hearing this! Thank you so much for taking the time to share your feedback 😊- Three Social Media Team
Steve and Daniela made my experience…
Steve and Daniela made my experience wonderfull, very happy thank you Three
7 October 2026
Unprompted review
Reply from Three UK - 3Store Chatham
We really appreciate your feedback, Miyuru! It is fantastic to know that Steve and Daniela took such great care of you. We love hearing that you had a brilliant experience. – Three Social Media Team
Daniela was extremely helpful with…
Daniela was extremely helpful with going through the terms of my contract and explaining what things meant to me.
7 October 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Harrison, we're delighted to hear that Daniela provided such attentive support and took the time to ensure everything was clear and easy to understand. Thank you for sharing this amazing 5⭐ review! 😊 - Three Social Media Team
Thank you 👍
Was able to resolve my issue thet the call centre team couldn't.
New upgrade deal was a bonus.
7 October 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you so much, Dan! 🎉 We’re delighted our team could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
Ryan at Chatham was excellent
Ryan at Chatham was excellent. He explained everything very well and was lively and smiled all the time.
25 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey there! Thanks for your feedback, Ryan always go the extra mile to make sure everything feels just right. We're always here if you need us. ☺️ — Three Social Media Team
David was really helpful helping me set…
David was really helpful helping me set up my three app and three + thanks again
25 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thanks for sharing, 🎉 Paul! David clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
David was really helpful in renewing my…
David was really helpful in renewing my plans tha you so much
25 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi there, thanks for your lovely feedback. We’re delighted to hear that David provided excellent assistance in updating your plan and created a smooth and seamless experience for you.
-Three Social Media Team
Reply from Three UK - 3Store Chatham
Hi there, we're delighted to hear the interaction left such a welcoming impression. — Three Social Media Team
Excellent staffs
Excellent staffs, Excellent communication, Excellent attendance to customers,Excellent understanding, ready to help out and Excellent understanding
16 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you for sharing your wonderful feedback, Yusuf! 🎉 We are incredibly happy to know that you enjoyed clear interactions and felt highly valued during your time with us. – Three Social Media Team
I upgraded my plan and phone and Marius…
I upgraded my plan and phone and Marius it’s amazing. Very good seller. Thank you very much I'm very happy with the customer service
15 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
That's brilliant, Armando 🌟 we're pleased Marius made your upgrade feel effortless with his spot‑on support and clear expertise. Wishing you plenty of smiles ahead 😊
- Three Social Media Team
Marius was great
Marius was great! So helpful and explained very clearly, very patient
12 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Naomi, you've just made our day! What a fantastic shout-out for Marius. We're delighted his patience, helpful support and clear explanations made such a positive impression. Thanks for sharing the love.
Three Social Media Team
Daniella is such a nice
Daniella is such a nice, calm and experienced customer service manager. She helped me throughout the process of my application.
11 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Olu, your ⭐⭐⭐⭐⭐ review is truly fantastic about Daniella! We really appreciate you sharing this with us. 😊 — Three Social Media Team
David was great in setting my sons SIM…
David was great in setting my sons SIM thank you x
7 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hey Jolita, we're glad to hear David was able to help get your son's SIM up and running smoothly. Thank you for the feedback. 😊💚
-Three Social Media team.
David in the three store really helped…
David in the three store really helped me to fix my phone issues thanks again three store chatham.
7 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you for the great review, Terence! We're glad David could help you out. Thanks for choosing the Three Store in Chatham⭐🤗 — Three Social Media Team
Today I was attended by Daniella
Today I was attended by Daniella, she was friendly, very professional and knowledgeable. I also like to go to Chatham store because there is always very positive energy and fun. I highly recommend.
7 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi there 🎯 We're delighted that Daniella's expertise and positive approach stood out so strongly, and it's fantastic to know our Chatham store continues to bring that great energy you enjoy. Your recommendation says it all 💙
- Three Social Media Team
David in Chatham absolutely amazing
David in Chatham absolutely amazing
Five stars no enough
7 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Thank you for the 5⭐ review, Adrienne! We truly appreciate you sharing your experience. It’s wonderful to hear that David provided you with outstanding care. - Three Social Media Team
Very pleasant experience
Very pleasant experience, staff were wondeful, Marius helped me get the best deal and I felt confident in my choices.
5 September 2026
Unprompted review
Reply from Three UK - 3Store Chatham
Hi William, thank you for your review. It's wonderful to know Marius helped you explore the available options and left you feeling confident in your decision. We appreciate your feedback. 💜
Three Social Media Team
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