Aya was amazing recovered all my dadt from a eoken phone took her time been with you guys 13 years this young lady updaged me twice and its been a plesure three store castleford well recomended 10*
Company replied
Location
Switch locationUnit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB
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Been served by this kind lad called Yanal he welcomed me with a smiled and walked me through the best deals that suited me, amazing thanks
Company replied
Shannon was extremely helpful spent ages helping me and my husband secure a new phone, tablet and WiFi and even help setup my husbands new phone and get all the data transferred over which we find ext... See more
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Shannon was absolutely fantastic. She spent 2 hours on the phone trying to help me resolve the issue. I’ve never met a sales advisor that takes complete ownership of a problem. She could have easily g... See more
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Company details
About Three UK - 3Store Castleford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, United Kingdom
- 01977517753
4.9
Excellent
255 reviews
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Been served by this kind lad called…
Been served by this kind lad called Yanal he welcomed me with a smiled and walked me through the best deals that suited me, amazing thanks
19 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thanks for letting us know, Gary. We’re pleased Yanal made the whole process easy and ensured you left feeling confident with your choice. Wishing you an amazing day.
Three Social Media Team
The best experience ever
The best experience ever, very professional, I will gladly recommend it to everybody I know
18 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thank you so much for your lovely feedback, Cristian! We’re thrilled your time with us felt so seamless. Your recommendation means a lot to us 😊
Three Social Media Team
I was served by Yanal and he has been…
I was served by Yanal and he has been amazing went through deals and was really knowledgeable
18 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Jean, thank you for sharing your experience. We’re delighted to hear that Yanal supported you so well and talked you through the available deals with such confidence and knowledge. Your feedback means a lot to us.
– Three Social Media Team
Shannon.went above snd beyong.great…
Shannon.went above snd beyong.great service highly reccommend.
11 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey John, we’re really glad to hear Shannon delivered outstanding support and made things easier for you. Thanks for taking the time to share your experience. 😊
-Three Social Media Team.
Karen was very helpful setting up my…
Karen was very helpful setting up my hub and with customer service very friendly person
17 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Miranda, we’re so glad to hear that Karen was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! – Three Social Media Team
Excellent service
Excellent service. Shannon couldn't have been more helpful. 10/10
15 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Kenneth 😊
Thanks for the shoutout and the 5⭐!
Shannon loved helping you.
—Three Social Media Team
Aya was amazing recovered all my dadt…
Aya was amazing recovered all my dadt from a eoken phone took her time been with you guys 13 years this young lady updaged me twice and its been a plesure three store castleford well recomended 10*
13 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thanks for your brilliant feedback, recommendation, and loyalty, Paul! It’s great to hear Aya was able to retrieve your data and made your upgrade smooth at our Castleford branch. 🙌 — Three Social Media Team
Reply from Three UK - 3Store Castleford
Hi Vincent, this is wonderful to hear! We are so glad that Paul looked after you so well and provided a great experience during your interaction. Thank you for taking the time to share your feedback.— Three Social Media Team
Renewed my phone at castleford and Paul…
Renewed my phone at castleford and Paul and all the guys were amazing and helpful thanks
8 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Julie, We are absolutely delighted to hear about your positive experience. It is wonderful to know that Paul and the team at Castleford provided such excellent and helpful support during your renewal.— Three Social Media Team
Shannon in the castleford store was…
Shannon in the castleford store was extremely helpful and patient with helping move to a sim only contract excellent service throughout 👏
8 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Love hearing this, Martin 💫 We’re overjoyed Shannon’s considerate approach at our Castleford store made your move to SIM only feel effortless and well supported 🌟
- Three Social Media Team
Shannon helped me through my upgrade
Shannon helped me through my upgrade. She went through each step. Very polite and helpful throughout.
5 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Leah, thank you for the wonderful ⭐⭐⭐⭐⭐ review. We’re delighted Shannon provided such brilliant support and made your upgrade experience seamless.-Three Social Media Team
Shannon was very nice and polite a…
Shannon was very nice and polite a pleasure to deal with
5 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi, Michael. It’s lovely to hear that Shannon made your visit so easy and pleasant. Her warm and respectful approach clearly left a great impression. 😇 Three Social Media Team
Reply from Three UK - 3Store Castleford
Woohoo 🎉 John. We’re glad Shannon’s support made such a positive impression 😊
- Three Social Media Team
Shannon and Aya were great
Shannon and Aya were great. They helped me find and buy a new phone and assisted with everything
4 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Zack, it is wonderful to hear that Shannon and Aya provided such great assistance to help you find your new phone and get everything sorted smoothly. — Three Social Media Team
Brilliant customer service from Shannon…
Brilliant customer service from Shannon and aya at 3store in Castleford
4 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Liam, we're delighted you had such a smooth experience with Shannon at our Castleford branch. Thank you for the amazing 5 ⭐ review!-Three Social Media Team
Fantastic service from Shannon
Fantastic service from Shannon, renewed all 3 contracts very easily, thank you.
2 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hello Lee, it’s great to hear Shannon made your renewal smooth and helped you with all your plans. We appreciate your kind words – Three Social Media Team
Helen helped us out today
Helen helped us out today. Not only did she remove adware from my wife's phone but she lowered my price! Thank you so much! All the staff are always so helpful
1 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Anne, thank you for the amazing review. We're thrilled to hear Helen offered such great support, from securing your wife’s device to improving your plan cost.
– Three Social Media Team
Went to the castleford store to get a…
Went to the castleford store to get a new phone contract. Karen served me and changed my contract to Three. She transferred data from old phone to new phone. Very very happy with the service.
1 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Oh wow, Janice! Thank you for sharing your thoughts about Karen. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Great service at the Castleford store from Aya
Great service at the Castleford store from Aya. Managed to save me some money and explained everything in great detail.
27 June 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Chris, it's great to hear Aya gave you clear guidance at the Castleford store and helped you get a better deal. – Three Social Media Team
Karen the assistant was very helpful…
Karen the assistant was very helpful and and very informative on everything and every question I put to her and the time spent searching for the best deals were second to none
Very happy indeed with the service provided
26 June 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thank you, Carl. We’re delighted to hear Karen guided you so thoroughly and helped you explore the options that suited you best. - Three Social Media Team
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