I just wanted to say how pleased I was with the service I received from Lewis in Carmarthen and his colleague, Cade. Lewis made sure I was happy with my purchase, he was really lovely to chat t... See more
Company replied
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I just wanted to say how pleased I was with the service I received from Lewis in Carmarthen and his colleague, Cade. Lewis made sure I was happy with my purchase, he was really lovely to chat t... See more
Company replied
Cade was a true gent, very professional and exceptional in sorting out my phone. I rely heavily on it for work and I can now finally get back on the job, he even sorted out my satnav and gave me a wif... See more
Company replied
Had a fantastic experience in our local 3 shop. Cade was very patient and talked us through every step of the way. Also he stayed an hour later to make sure we were happy with our new purchases and an... See more
Company replied
Amazing customer service from Joseph. He went above and beyond what was required of him and not only did he sort out the issue, he also walked through the problem in Welsh! Fantastic! I thoroughly re... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

23 Red Street, SA31 1QL, Camarthen, South, United Kingdom
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I just wanted to say how pleased I was with the service I received from Lewis in Carmarthen and his colleague, Cade.
Lewis made sure I was happy with my purchase, he was really lovely to chat to, made us laugh, feel comfortable and made sure I was getting the best deal possible. He even stayed behind after his shift had finished to make sure everything was sorted. There was no pressure, no rushing. That level of customer service really deserves recognition because it's rare to come across someone so friendly and genuinely helpful.
A huge thank you to Lewis and Cade, I wouldn't hesitate to recommend three in carmarthen x
Brilliant management Lewis-brilliant!

Reply from Three UK - 3Store Carmarthen
Dan was very explicit with his explanations. It was an amazing experience

Reply from Three UK - 3Store Carmarthen
Really lovely staff it was really fun chatting with them and then helped us figure out the best deal for us vs other competitors thanks lewis !

Reply from Three UK - 3Store Carmarthen
Had a fantastic experience in our local 3 shop. Cade was very patient and talked us through every step of the way. Also he stayed an hour later to make sure we were happy with our new purchases and answered all our questions to satisfaction.

Reply from Three UK - 3Store Carmarthen
Cade was a true gent, very professional and exceptional in sorting out my phone. I rely heavily on it for work and I can now finally get back on the job, he even sorted out my satnav and gave me a wifi package to get me back up and running! I couldnt recommend the carmarthen branch and Cade enough. Would give more stars if I could

Reply from Three UK - 3Store Carmarthen
We had a perfect visit to the Carmarthen store today. We were looked after by India to start and handed over to Daniel. Both members of staff were welcoming, friendly and very knowledgeable. Daniel took me through the options in a very easy to understand with out any pressure to make a decision. I was very happy with our visit today. Thank you

Reply from Three UK - 3Store Carmarthen
Cade was absolutely brilliant sorting out the issues with my phone. He is pleasant, polite and professional
Excellent service

Reply from Three UK - 3Store Carmarthen

Reply from Three UK - 3Store Carmarthen

Reply from Three UK - 3Store Carmarthen
Joe was fantastic! Very friendly, kind and full of sim product knowledge. Would definitely recommend asking for him!

Reply from Three UK - 3Store Carmarthen
Joseph and India wrestled system problems and delivered in the end despite them.

Reply from Three UK - 3Store Carmarthen

Reply from Three UK - 3Store Carmarthen
Daniel was so lovely and friendly helping me to get exactly what i wanted for a phone!

Reply from Three UK - 3Store Carmarthen
Amazing customer service from Joseph. He went above and beyond what was required of him and not only did he sort out the issue, he also walked through the problem in Welsh! Fantastic! I thoroughly recommend you go to this store if you have any issue - I would travel far and wide to this Three store in future. Diolch yn fawr.

Reply from Three UK - 3Store Carmarthen

Reply from Three UK - 3Store Carmarthen
Cade was brilliant and helped me with my new phone and explained everything well

Reply from Three UK - 3Store Carmarthen
Thank you Joseph,and cade. was really great experience with three today,
Joseph was really helpful, patient done his work greatly.
Was quite complicated task sorting 5 sims out to transfer from personal to business.
But he was great sorting it out.
Many thanks Joseph.
Was really professional 👏

Reply from Three UK - 3Store Carmarthen
Great Service from Cade, talked me through all the plans, prices and the contract clearly. Very knowledgeable about the network and checked coverage in my area before proceeding. Helpful and Friendly Service.

Reply from Three UK - 3Store Carmarthen
Dan R was extremely helpful, understood what we wanted and found us better deals than we had found on the website. Highly recommended.

Reply from Three UK - 3Store Carmarthen
A huge thank you to Cade at the Three store in Carmarthen who has yet again gone above and beyond to help me. I had a complex and difficult issue related to me account which has taken a month to rectify. However on the three different times I have needed to visit the store he has dealt demonstrated empathy and the upmost professionalism. Thank you Cade for really exceptional cystomer service.

Reply from Three UK - 3Store Carmarthen
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