Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the pa... See more
Company replied
36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
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Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the pa... See more
Company replied
Went into store the other day and had a really good experience from Saira. She went above and beyond to help understand what I wanted and put together the best deal! Do give her a visit if you are goi... See more
Company replied
People like Jack are the reason I still use stores. Made me feel welcomed and valued customer, originally went in to downgrade my sim, Jack went through new features of the newest iPhone and gave me a... See more
Company replied
The staff were all super helpful and knowledgeable. Jack greeted me when i arrived, helped me find what i was looking for and introduced me to an associate who put my sale through quickly and with a s... See more
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Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Written by the company

36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, United Kingdom
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Amazing support from gio and Syra they helped me with a brand new deal and i’n super grateful meeting them at the store today

Reply from Three UK - 3Store Cardiff (St David's)
The person who helped me, his name was Harrison. He immediately worked out what we needed and quickly set up my, and my wife's, new contracts.

Reply from Three UK - 3Store Cardiff (St David's)
Really helpful in getting me the best deals. Thank you to Jack and Jan excellent customer service

Reply from Three UK - 3Store Cardiff (St David's)
I honestly couldn’t fault the service I received from Saira, the assistant manager from the Cardiff St Davids store. She was absolutely fantastic and is a real asset to Three UK!
From the moment I came in, Saira took the time to understand my needs and talked me through all the options available without rushing me at all. I never once felt like I was simply being sold products or pushed into spending more money. Instead, she genuinely listened, took my requirements into consideration and made sure I understood what would work best for me and my family.
She even spent time demonstrating different products and explaining everything thoroughly, which made the whole experience so much easier. She also put together a package deal for me and my family, making sure everything suited our needs.
It’s rare to come across someone who is so patient, knowledgeable, helpful and genuinely invested in providing excellent customer service. Saira went above and beyond, and her professionalism and approach really stood out.
Three UK, you have a real gem in Saira! Employees like her make all the difference, and I hope her hard work and dedication are recognised. She is an absolute credit to your company.
Thank you, Saira, for making the whole experience such a positive one. I couldn’t recommend her enough! 👏

Reply from Three UK - 3Store Cardiff (St David's)
Went into store the other day and had a really good experience from Saira. She went above and beyond to help understand what I wanted and put together the best deal! Do give her a visit if you are going to the store!!

Reply from Three UK - 3Store Cardiff (St David's)
Great experience. The staff was very helpful! Especially Jack

Reply from Three UK - 3Store Cardiff (St David's)
The staff were all super helpful and knowledgeable. Jack greeted me when i arrived, helped me find what i was looking for and introduced me to an associate who put my sale through quickly and with a smile. Very satisfied with my experience!

Reply from Three UK - 3Store Cardiff (St David's)
⭐⭐⭐⭐⭐ Absolutely Outstanding Service from Saira at Three in the Cardiff branch!
I honestly cannot praise Saira enough. From the moment I dealt with her, she was absolutely phenomenal. Her professionalism, kindness, patience and genuine willingness to help were on another level entirely. She went above and beyond what I could ever have expected, making the entire experience an absolute pleasure from start to finish.
Saira is a true credit to Three. She made me feel valued as a customer, listened carefully to everything I had to say, and approached everything with such a positive attitude and a genuine desire to help. Her knowledge, attention to detail and exceptional customer service were second to none. It is incredibly rare to come across someone who takes so much pride in their work and makes such a lasting impression.
What really stood out was her attitude. She was friendly, approachable, patient and incredibly professional throughout. Nothing felt like too much trouble for her, and she made sure I felt supported every step of the way. She didn’t just do her job; she went the extra mile and made the whole experience genuinely memorable.
If every company had a Saira, customer service everywhere would be on another level! Employees like her are the reason customers remain loyal to a business. Three should be incredibly proud to have someone like her representing their brand, and I genuinely hope her hard work and dedication are recognised by management.
Saira, thank you so much for your outstanding service. You are an absolute star, and you deserve every bit of praise coming your way. If I could give you 10 stars out of 5, I absolutely would! 🌟🌟🌟🌟🌟
An absolute credit to Three. Exceptional service, exceptional attitude, and an exceptional person. Thank you, Saira!

Reply from Three UK - 3Store Cardiff (St David's)
Alex is superb so knowledgeable and approachable id recommend a visit here if you're looking to upgrade or simply grab yourself a super package. 💯

Reply from Three UK - 3Store Cardiff (St David's)
Excellent service from saira today. Very helpful.

Reply from Three UK - 3Store Cardiff (St David's)
Guys are phenomenal in this store, they are helpful and it's always a pleasure to do business with them

Reply from Three UK - 3Store Cardiff (St David's)
Gio was absolutely fantastic, he was extremely helpful and strived to get the best deal he possibly could for me. He explained everything carefully and in detail so I understood my new contract. I highly recommend him!!

Reply from Three UK - 3Store Cardiff (St David's)
Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the packages to make sure we understood what we were getting, would highly recommend him if you're unsure about what you want/need!

Reply from Three UK - 3Store Cardiff (St David's)
Gio made things so easy for me, I'm not good with technology he explained everything to me. Thanks Gio 😁

Reply from Three UK - 3Store Cardiff (St David's)
The customer service was amazing, Janice was very helpful and welcoming

Reply from Three UK - 3Store Cardiff (St David's)

Reply from Three UK - 3Store Cardiff (St David's)
People like Jack are the reason I still use stores. Made me feel welcomed and valued customer, originally went in to downgrade my sim, Jack went through new features of the newest iPhone and gave me a great deal on top!

Reply from Three UK - 3Store Cardiff (St David's)
Truly amazing guy.great future ahead, good potential. Explained everything precisely. 👌 top guy

Reply from Three UK - 3Store Cardiff (St David's)
Harrison top guy in the businesss 💯🔝 Had a really top notch experience with him 💯 Even on a sunday !

Reply from Three UK - 3Store Cardiff (St David's)
I visited the Three store in Cardiff earlier today due to a query on my new mobile contract and Gio was extremely helpful and efficient, sorting everything out for me.
Excellent customer service from Gio

Reply from Three UK - 3Store Cardiff (St David's)
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