We came into store today to look at upgrading our contracts and also talk about some problems we was having will helped us out and talked us through everything and showed us all the deals and was pati... See more
Company replied
Location
Switch location8 Market Hall Street, Cannock, WS11 1EB Staffordshire, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great advice on purchasing a phone. Helped explain all details and differences between phone models and deals and made sure we had the best choice for our needs and also sorted out a tablet for our el... See more
Company replied
Great service!
Company replied
Will and Rob were amazing with helping me set up a new phone and contract and also amend my existing contract. They helped me with every step and could not be any more helpful. I felt comfortable eno... See more
Company replied
Company details
About Three UK - 3Store Cannock
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
8 Market Hall Street, Cannock, WS11 1EB, Staffordshire, Midlands, United Kingdom
- 01543504267
4.9
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We came into store today to look at…
We came into store today to look at upgrading our contracts and also talk about some problems we was having will helped us out and talked us through everything and showed us all the deals and was patient with us
10 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Love this energy 🎉 Harmony. Wonderful to know the team guided you through your options, tackled your concerns and shared valuable insight throughout. Wishing you plenty of smiles ahead 😊
- Three Social Media Team
Always helpful staff
Always helpful staff, Thanks to Rob and Ben today in store.
9 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Yvonne, we’re delighted that Rob, Ben, and our team made such a positive impression with their clear guidance at our branch.-Three Social Media Team
Will was very helpful and very…
Will was very helpful and very informative with our new items
7 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thank you so much for sharing this, Jayne! Will is top notch in her work, and we are so happy to know she made a difference. — Three Social Media Team
Got a new phone today
Got a new phone today, arjan, rich and will where brillian. Really lovely and helpfull.
4 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Chelsie, thank you for this wonderful 5 star review. We’re thrilled to hear Arjan, Rich, and Will gave you such warm, supportive service and helped you get everything sorted with ease.-Three Social Media Team
Clear concise knowledge
Clear concise knowledge. Friendly approach. Made me feel confident with my purchases. Will and Arjan served me
4 July 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Carl, it is fantastic to hear that Will and Arjan provided such knowledgeable and friendly service to ensure you felt completely confident with your choices. — Three Social Media Team
Ben in the three store in Cannock was…
Ben in the three store in Cannock was amazing. He was so friendly, kind and caring and went above and beyond for me and got me the best prices and I took the deals.
I will defo come back to this store as long as Ben is working here and he is a top dude.
Well done Ben and keep up the good work
25 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey there, that’s brilliant 😊 It’s wonderful to hear that Ben helped you secure a deal that met your expectations. Thanks so much for sharing your experience. – Three Social Media Team
Great advice on purchasing a phone
Great advice on purchasing a phone. Helped explain all details and differences between phone models and deals and made sure we had the best choice for our needs and also sorted out a tablet for our eldest child. Ben has been a great help to us today on our visit to the Cannock Three store!
25 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi there, it's wonderful to hear Ben sorted your family's new tech and upgrades perfectly! - Three Social Media Team
Rob was such a kind helpful gentlemen…
Rob was such a kind helpful gentlemen really helpful he is a credit to the company your very lucky to have such a kind helpfull man
22 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Wendy, it’s wonderful to hear how kindly Rob looked after you. His patience, professionalism and genuine helpfulness clearly made a real difference. 😇 -Prabhjeet
I had to visit the store today to do a…
I had to visit the store today to do a name change and re new x3 contracts. I was greeted by Will who completed ALL the tasks needed and he saved me money!
I was in the store for almost 2 hours, Will was friendly and proffesional. I came home knowing that it was time well spent in the store
19 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Paul, thank you for sharing your experience! We love hearing that Will provided such friendly and professional service, took care of all your contract needs, and saved you money during your visit. -Kishan
Brilliant great staff very very helpful
Brilliant great staff very very helpful
19 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hello Simon, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the 5⭐ review! -Neha
Will and Rob were amazing with helping…
Will and Rob were amazing with helping me set up a new phone and contract and also amend my existing contract. They helped me with every step and could not be any more helpful. I felt comfortable enough to ask them silly questions and nothing was too much trouble.
I am very grateful that it was easy to come into store and get sorted.
16 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Kymmy, we are delighted to hear about your wonderful store visit. It is great to know that Will and Rob provided such incredible support at every stage, making you feel completely at ease while getting everything sorted out for you. -Shivam
Great experience
Great experience.
Rob was very knowledgeable and helpful in upgrading a new phone and tablet.
15 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
This is fantastic to hear 🚀 Nicola. Rob delivered such insightful guidance, supporting your phone and tablet upgrade with a clear and confident approach 💫 -Arvind
Popped in this afternoon to upgrade my…
Popped in this afternoon to upgrade my phone. Wil was a great help and dealt with it efficiently. I wouldn’t hesitate to recommend them to anyone
13 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Boom 💥 Simon. Great to know Wil delivered such swift and assured support, making your upgrade feel smooth with an experience others would be keen to choose ✨ -Arvind
What a lovely helpful young man Ben…
What a lovely helpful young man Ben was, top class
12 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Heather 😊
Amazing to hear Ben was so helpful and such a pleasure to deal with.
Thanks for taking the time to let us know! -Ayesha
Amazing service helped me with numerous…
Amazing service helped me with numerous needs
12 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hi Steven 😊
So glad the team could support you with all your needs.
Really appreciate your feedback. -Ayesha
Reply from Three UK - 3Store Cannock
Hi Mark, thank you for sharing your experience. We are glad to hear that Will looked after you so well and provided a positive interaction. -Kishan
Everyone was so nice will the server…
Everyone was so nice will the server who served us was amazing
7 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Woohoo 🎉 Mark. The team delivered such warm and attentive support, creating a moment that truly stands out ✨ -Arvind
Will and Liam very helpful would…
Will and Liam very helpful would definitely recommed to family and friends
5 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Hey Annmarie, that's brilliant! We're super happy to hear that Will and Liam gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Will was amazing so much attention to…
Will was amazing so much attention to detail with patience and fantastic advice. A credit to the company, can’t thank him enough 6 stars
2 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
Thank you for your fantastic feedback, Antony! Will always goes the extra mile, and we’re glad it made such a positive impact. ✨ -Veronica
I have started using Three for my…
I have started using Three for my broadband in my Airbnb properties, this is the 3rd time coming into store, today I’ve been served by Ben who has been extremely helpful, I have also been served by Liam both from the Cannock store and I can’t recommend them enough!
I am in and out within the hour, very good service!
Thank you
1 June 2026
Unprompted review
Reply from Three UK - 3Store Cannock
That’s fantastic! We’re so glad Ben and Liam were able to provide the support you needed. Your recommendation means a lot to us 💜 -Neha
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.