Three UK - 3Store Camden Reviews 

215
•
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB

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Rated 5 out of 5 stars

Brilliant experience which was all down to Esen! What a lovely woman, it was a pleasure to be served by Esen and it made the long process of getting a new phone genuinely enjoyable. The best experienc... See more

Company replied

Rated 5 out of 5 stars

Came into store quiet distressed had no support from any where I am very disabled have had 2 strokes and vascular surgery. The staff at three store Camden Esen and Ardijana were super friendly patient... See more

Company replied

Rated 2 out of 5 stars

It’s was terrible experience, I wasn’t allowed to touch the packaging, and when I pointed out it was damaged after paying, the trainee was rude, huffing and puffing when I ask for one the wasn’t she s... See more

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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4.9

All reviews

(215)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely staff

Lovely staff, Gabriella absolutely adorable and so calm. Great!!

12 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Dee, we’re so glad you had such a positive experience. Gabriella’s gentle manner and friendly support really shine through in your message. -Manavata

Rated 5 out of 5 stars

Brilliant service from Ayan for issues…

Brilliant service from Ayan for issues and ending up upgrading my plan

11 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Kandicr, we really appreciate you taking the time to share this. It’s fantastic to hear how well Ayan supported you and helped you move forward with your new plan. Your feedback means a lot. -Manavata

Rated 5 out of 5 stars

Ozair is been very helpful kind and…

Ozair is been very helpful kind and knowledgeable
All the stuff at 3 in Camden are amazing

7 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Ozair is a true gem, and we’re so glad his expertise and kindness made such a difference for you! The team at our Camden store will be thrilled to hear your praise. Thank you for letting us be part of your journey, Antonia. -Ashifa

Rated 5 out of 5 stars

Ariyana helped me and was very kind and…

Ariyana helped me and was very kind and understanding. Enjoyed my visit very helpful

1 May 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you, Linda. It’s great to hear Ariyana was so kind and understanding, we’re delighted your visit went so well. 😇 -Ayesha

Rated 5 out of 5 stars

I am very happy with everything…

I am very happy with everything Gabriella helped me so much and went the extra mile for me very fine service overall is 100/100

30 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Fay, your message truly stands out. Hearing how well you were supported highlights the care and dedication Gabriella brings to every interaction. The effort she put into guiding you through each step clearly made your experience exceptional. -Manavata

Rated 5 out of 5 stars

I was helped by Ariyana and she was…

I was helped by Ariyana and she was absolutely lovely, she helped me as I’m visiting the country for a couple of weeks. A great pleasure. Gabriella also make it wonderful

28 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Paulette, we're thrilled that Ariyana and Gabriella delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Maryalex

Rated 5 out of 5 stars

Wonderful help from Three in Canden


Ardijana, the manager, Tanzia and Ariyana were all so helpful over different days when my phone was stolen. They definitely went above and beyond -really efficient, knowledgeable and friendly!

23 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Christine, thank you for sharing your experience. We’re so pleased Ariyana, Ardijana, and Tanzia were able to support you so well and ensure everything was taken care of. Your kind words mean a lot to us 🌷 -Samad

Rated 5 out of 5 stars

Ozair was very helpful with the…

Ozair was very helpful with the upgrade. 5 star service

23 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Those 5 ⭐ vibes say it all, Rana. Hats off to Ozair for keeping excellence alive every single time. Thank you for letting us be part of your experience. -Ashifa

Rated 5 out of 5 stars

Very friendly and professional staff

Very friendly and professional staff, Ozair was amazing.

23 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you for sharing this feedback! We’re glad to hear you had a great experience and that Ozair’s support stood out. 💛 -Veronica

Rated 5 out of 5 stars

Tanzia customer service is great

Tanzia customer service is great, she has always been very helpful and supportive especially because I have mental health issues and she doesn't even know. She is professional and friendly.

23 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for taking the time to share this, Charmaine. We’re really pleased to hear Tanzia has been consistently supportive and made you feel comfortable. Her friendly and professional approach is exactly what we aim for. -Shivam

Rated 5 out of 5 stars

Ariyana helped me and she was perfect

Ariyana helped me and she was perfect

21 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Sivan! 🌷We’re thrilled to know Ariyana made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Rated 5 out of 5 stars

Ozair was brilliant!!

19 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey James, thank you for your glowing review. It's wonderful to hear Ozair provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet

Rated 5 out of 5 stars

Tanzia was very helpful in helping me…

Tanzia was very helpful in helping me with my sim and setting up my phone. So kind

19 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Eleanor, it’s great to hear you had such a positive experience! Tanzia is a star, and we’re thrilled she could make your setup easy and stress-free. Thanks for sharing the love! -Shivam

Rated 5 out of 5 stars

Tanzia helped me today and had good…

Tanzia helped me today and had good customer service

17 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Vaisakh! Our team provided such wonderful assistance during this afternoon's session. Tanzia was incredibly supportive throughout your interaction. -Kishan

Rated 5 out of 5 stars

Really good customer from Tanzia.

Really good customer from Tanzia.

17 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Glad to hear that Tanzia was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Mixalis ❤️ -Arvind

Rated 5 out of 5 stars

Nurul was great

Nurul was great, he really went above and beyond to help me and get my new phone sorted very quickly!
Amazing customer service xx

16 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Alessandra. Woohoo! 🎉 Amazing! Great to know that Nurul was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😄 -Kashish

Rated 5 out of 5 stars

Was helped my Ariana and she was a good…

Was helped my Ariana and she was a good help and very friendly. Will definitely come again for help because was good service in camden

15 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Huge thanks, Sanit. It’s great to hear Ariana made the whole process simple and friendly from start to finish. 🥰 -Ayesha

Rated 5 out of 5 stars

Gabriella and Ayan helped me quickly to…

Gabriella and Ayan helped me quickly to resolve my SIM card issue.

14 April 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Lazarus! It is great to hear that Gabriella and Ayan were able to get your SIM working again so quickly. We are happy the team could help you find a fast fix! 🌟 -Kishan

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