Three UK - 3Store Bognor Regis Reviews 

39
TrustScore 5 out of 5

4.8

39-39a London Road, PO21 1PQ Bognor Regis, South, GB


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Rated 5 out of 5 stars

Took an elderly lady whom I’m her carer into the store today and the assistant manager was amazing with her..so helpful and patient and went above and beyond to make sure she was totally happy with he... See more

Company replied

Rated 5 out of 5 stars

I'm a complete technophob and I was dreading switching my android phone over to iPhone but Mick at the bognor branch of 3 was so helpful and did the whole process for me and I'm eternally grateful for... See more

Company replied

Rated 5 out of 5 stars

Expert help as usual, WELL DONE GUYS, Been with you guysabout 45 years!Wouldnt go anywhere else

Company replied

Rated 5 out of 5 stars

Today, I went to my local shop where Georgia helped fix my phone, show me how to work new apps,also I started my first contract and feel confident about this. Thankyou

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bognor Regis

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 39-39a London Road, PO21 1PQ, Bognor Regis, South, United Kingdom

  • 01243828191

4.8

Excellent

TrustScore 5 out of 5

39 reviews

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4.8

All reviews

(39)

30,137 reviews in the last 12 months

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Rated 5 out of 5 stars

Took an elderly lady whom I’m her carer…

Took an elderly lady whom I’m her carer into the store today and the assistant manager was amazing with her..so helpful and patient and went above and beyond to make sure she was totally happy with her new phone and contract..such great customer service!!

22 July 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Hello Kathleen, it's great to know the assistant manager took extra care to make the experience comfortable. - Three Social Media Team

Rated 5 out of 5 stars

Expert help as usual

Expert help as usual, WELL DONE GUYS, Been with you guysabout 45 years!Wouldnt go anywhere else

15 July 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Hey Tony, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team

Rated 5 out of 5 stars

I'm a complete technophob and I was…

I'm a complete technophob and I was dreading switching my android phone over to iPhone but Mick at the bognor branch of 3 was so helpful and did the whole process for me and I'm eternally grateful for all his help.

13 July 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Thanks for sharing this, Rachel. It’s lovely to hear Mick made moving to your new phone feel calm and easy. – Three Social Media Team

Rated 5 out of 5 stars

Brilliant and more supportive

Brilliant and more supportive

15 June 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Thank you, Wathsala! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Extraordinary customer service and a…

Extraordinary customer service and a young man with respect.

Well done Mick.
Well done three.

Ride on buddy !

14 June 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Hi there, it is wonderful to see such high praise for Mick's polite and outstanding support. We truly value your kind words and are glad he looked after you so well! -Kishan

Rated 5 out of 5 stars

Great and quick service!

Great and quick service!

8 June 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Hello Agnieszka, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Georgia was so friendly and helpful

Georgia was so friendly and helpful. Got me a great deal and was so informative. Really friendly welcome for her and James in store.

28 May 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Hi Belle, thanks for sharing this — wonderful to hear Georgia made your visit so warm and welcoming, and that she guided you through everything with real clarity. Great to know both Georgia and James created such a positive in‑store experience for you. -Shivam

Rated 5 out of 5 stars

An excellent visit

An excellent visit with the lovely chap helping to make everything easy.

24 May 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Gillian, this is great to hear. We’re delighted you had an excellent visit and felt well looked after :) -Ayesha

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service from the staff at Bognor

9 May 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Hi Darren, we’re delighted the Bognor team provided such fantastic service. Thanks for the great feedback! -Kishan

Rated 5 out of 5 stars

Great stuff good service happy with my…

Great stuff good service happy with my deal :)

9 May 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Wow, we absolutely love hearing this! Thank you for the fantastic 5 ⭐ review. Wishing you a wonderful day 😊. -Suhaas

Rated 5 out of 5 stars

The staff here are knowledgeable

The staff here are knowledgeable, kind and supportive.

9 May 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Hi Donnamarie, we’re so pleased to hear that you found our team to be knowledgeable and supportive. Providing kind and expert service is what we strive for, and we appreciate you taking the time to share your feedback. -Kishan

Rated 5 out of 5 stars

James was great

James was great and made everything super easy.

30 April 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Hi Jan, we’re thrilled that James delivered exceptional service! Thank you for taking the time to leave us a review. 😊 -Neha

Rated 5 out of 5 stars

Great experienc

Great experiencs and ths gent even sorted out my data transfer

24 April 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Peter, we’re glad your visit went well and that your data was moved over with ease. -Suhaas

Rated 5 out of 5 stars

New contract

Today, I went to my local shop where Georgia helped fix my phone, show me how to work new apps,also I started my first contract and feel confident about this. Thankyou

27 April 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Thank you, Joanne, for sharing such wonderful feedback! We’re delighted to hear that Georgia provided the support you needed and helped make starting your new contract feel smooth and reassuring. 😇 -Prabhjeet

Rated 5 out of 5 stars

fantastic service

fantastic service! James was great and helped this old man sort out his new phone with ease. keep up the great work.

24 April 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Thank you so much for your wonderful feedback, Andrew! We’re so glad James provided such excellent support. 🌟 -Veronica

Rated 5 out of 5 stars

Very helpful

9 April 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Judy, our goal is always to give you the best experience, and we’re so glad that came through. Thanks for taking the time to share the joy! ⭐ -Ayesha

Rated 5 out of 5 stars

Unbelievable service

Unbelievable service to an old man that knows nothing about computers. Patience and an excellent service from James.

1 April 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

We’re so pleased James could provide the clear, patient guidance you needed. It’s wonderful to hear you had such a positive experience. -Suhaas

Rated 5 out of 5 stars

Served by a lovely lady Diana

Served by a lovely lady Diana, very patient, friendly ,great service

29 March 2026
Unprompted review
Three UK - 3Store Bognor Regis logo

Reply from Three UK - 3Store Bognor Regis

Thank you so much for sharing this, and we’re delighted to hear that Diana made your visit such a pleasant experience. It’s wonderful to know her approach left you feeling well looked after. -Manavata

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