Leah, Jordan and Aidan were wonderful! Leah has served us for many years now and I wouldn't go anywhere else. They sorted us out 4 new business contracts and set it up for me. They always go out of th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The boys were lovely in store, giving me loads of information about making the right choice for my phone and also setting it up. Really appreciate them. PS:- the cheeky boys (Aiden & colleague) wro... See more
Company replied
James and Yasmine from the High Street store in Barnstaple were awesome!! Met James earlier with my wife to ask about their plans, and he was super helpful, explaining their plans in an easy manner. Y... See more
Company replied
Best sales experience in years!!! After breaking my phone popped in to three store on my lunch break to try get a new one sorted and it didn't disappoint. Think the girl was called jasmine or yasmin... See more
Company replied
Company details
About Three UK - 3Store Barnstaple
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 31, Greens Lane SC, EX31 1UJ, Barnstaple, South, United Kingdom
- 01271375493
4.9
Excellent
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leah
Leah, Jordan and Aidan were wonderful! Leah has served us for many years now and I wouldn't go anywhere else. They sorted us out 4 new business contracts and set it up for me. They always go out of their way to help the extra mile and I couldn't be happier with the service.
18 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi, Exequiel. It's wonderful to hear that Jordan, Aidan, and Leah have taken such great care of you over the years. We truly appreciate your continued loyalty and are thrilled they could effortlessly set up your new business contracts. Going above and beyond is what we strive for, and your kind words mean the world to our team. 😇 -Three Social Media Team
Leah was very polite and helpful sorted…
Leah was very polite and helpful sorted me out a great deal. Top service
17 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Wendy, that’s brilliant! We’re delighted to hear that Leah were able to support you throughout and secure fantastic deals while making the whole experience exceptional. - Three Social Media Team
Amazing service in store
19 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Yay, Ben! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Hope you have a great day ahead.
-Three Social Media Team
Fantastic staff
14 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Stuart, we're glad to hear you had such positive experience. Thank you for the feedback.
-Three Social Media Team.
Great service very friendly and helpful
The staff have helped me get rid of a crap eSIM and set me up with a new sim
14 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Alison, you've just made our day. We're delighted the team could help switch you over and get everything sorted with a new SIM. It's great to hear they found the right solution and got you back up and running smoothly.
Three Social Media Team
Great service in the Barnstaple store
Great service in the Barnstaple store. Very friendly and professional. Leah and Aidan helped me with my contract.
14 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Bonny, it's great to know your visit to the Barnstaple store left such a positive impression. Leah and Aidan clearly provided the guidance needed to make things feel effortless. — Three Social Media Team
Leah the store manager helped me set up…
Leah the store manager helped me set up my new device. Very happy with the service in store. She was lovely and very professional.
4 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Rachael, thank you for the wonderful ⭐⭐⭐⭐⭐ review! 😊 We're thrilled to hear that Leah made your experience a smooth and enjoyable one and helped you get your new phone set up with ease.- Three Social Media Team
Always amazing service in store
Always amazing service in store. Great staff.
3 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Peter, we're glad to hear the team continues to provide such great support whenever you visit our store. Thank you for the feedback. 😊💚
-Three Social Media Team.
Reply from Three UK - 3Store Barnstaple
Hi Katie, love hearing this. It's wonderful to know the service was both professional and helpful, leaving such a positive impression. Thanks for sharing your kind feedback.
Three Social Media Team
Leah was amazing
Leah was amazing. She helped me sort out a new contract and was very polite and helpful. Thank you
1 October 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
We're thrilled to hear that Leah looked after you so well and made everything so straightforward. Thank you for sharing your experience, Eileen! – Three Social Media Team
Yasmin and Robbie helped me out with my…
Yasmin and Robbie helped me out with my contracts! Highly recommend! Great service
27 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
What a lovely shout‑out, David 💫 Yasmin and Robbie's expert support got your contracts all sorted, and your recommendation says it all 🌟
- Three Social Media Team
Reply from Three UK - 3Store Barnstaple
Hello Wendy, it's lovely to hear you had a great experience. - Three Social Media Team
Happy with the customer service Yasmin…
Happy with the customer service Yasmin found exactly what I was looking and transferred all my data for me
Very pleased
26 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Terry, we're glad to hear Yasmin was able to understand what you were looking for and help you find the right option for your needs. Thank you for the feedback. 😊💚
-Three Social Media Team.
Jordan was a lovely with taking the…
Jordan was a lovely with taking the time on what phone to choose and to help me come to a decision on a price im happy with.
26 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
That's brilliant, Paul 🌟 Jordan took the time to guide you through the options and help you find a phone and price that felt right for you. Your feedback means a lot 💙
- Three Social Media Team
Robbie and yaz were really helpful…
Robbie and yaz were really helpful many thanks
24 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi, Yvonne! We're so pleased to hear that Robbie and Yaz provided you with excellent service. We hope you enjoy the rest of your day! ☺️- Three Social Media Team
Great service for Jordan today
Great service for Jordan today, didn't feel pushed in to buying a phone he let me take my time and let me know the ins and outs of all the phones. Even did the transfer for me which was a massive help.
24 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Liz, we're glad to hear Jordan gave you the time and space to explore your options and make the right choice for your needs. It's great to know he provided clear guidance and helped get everything transferred across to your new phone, making the process that much easier. Thank you for the feedback. 😊💚
-Three Social Media Team.
Excellent service and advice
Excellent customer centric device and best advice
15 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
That’s fabulous, Kevin! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! - Three Social Media Team
Leah and Aidan always sort me out with…
Leah and Aidan always sort me out with my phone deals. They always go the extra mile to help me out. Top service
15 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Will, what a great review to receive. Leah and Aidan clearly make a fantastic team, and we're delighted they've consistently made a difference whenever you've needed support.
Three Social Media Team
Great service in the Barnstaple store
Great service in the Barnstaple store. The team are always happy to help with data transfers and nothing is ever too much trouble. If I could rate higher than 5* I would
14 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Your words are a real highlight ✨ Barbara, We're pleased the Barnstaple team delivered such spot‑on support with your data transfers, and a rating beyond 5 ⭐ speaks volumes 🌟
- Three Social Media Team
The boys were lovely in store
The boys were lovely in store, giving me loads of information about making the right choice for my phone and also setting it up. Really appreciate them.
PS:- the cheeky boys (Aiden & colleague) wrote this review themselves when I left my mobile for them to transfer data to my new device!!! However, if they read this, was intending to give them a good review anyway 🤣🙄
7 September 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Angie, thanks for taking the time to leave a review. We're delighted to hear the team in store helped you explore your options and made getting started with your new phone nice and straightforward.— Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.