Jordan at 3 Mobile provided outstanding customer service. He was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to answer all my questions clearly and ma... See more
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James and Yasmine from the High Street store in Barnstaple were awesome!! Met James earlier with my wife to ask about their plans, and he was super helpful, explaining their plans in an easy manner. Y... See more
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Best sales experience in years!!! After breaking my phone popped in to three store on my lunch break to try get a new one sorted and it didn't disappoint. Think the girl was called jasmine or yasmin... See more
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I had a great experience in the store today the two boys aidan and jordan were superful helpful with explaining how my new phone works and all the new features. I really appreciate the time they took... See more
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Company details
About Three UK - 3Store Barnstaple
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 31, Greens Lane SC, EX31 1UJ, Barnstaple, South, United Kingdom
- 01271375493
4.8
Excellent
40 reviews
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Very pleasant people to speak to
Very pleasant people to speak to. Amazingly helpful. If you need anything they’ll do there level best to do everything to help
23 May 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thanks for sharing, 🎉 Robert! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Reply from Three UK - 3Store Barnstaple
Hey there, you’ve just made our day! 🎉 We’re so glad to hear your experience with Jordan was remarkable. Wishing you a great day. -Neha
Reply from Three UK - 3Store Barnstaple
Thank you so much for sharing this wonderful feedback, Tony! It’s great to hear that our team took such thoughtful care and made sure everything was clearly explained. -Afaq
Excellent customer service from Jordan
Jordan at 3 Mobile provided outstanding customer service. He was incredibly helpful, patient, and knowledgeable throughout the whole process. He took the time to answer all my questions clearly and made everything simple and stress-free. It’s rare to come across someone so friendly and professional. Thanks again, Jordan, for the excellent support — a real credit to the team!
5 May 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
We couldn’t be happier knowing you’re smiling, Emily! Thank you for highlighting Jordan’s efficiency. May your day shine as brightly as you do! -Ashifa
Staff was top notch felt very well…
Staff was top notch felt very well looked after and very helpful and professional especially the staff member Yasmin cook definitely will recommend to others
6 May 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thank you for the lovely review! We’re delighted Yasmin looked after you so well. Your recommendation means a lot to us. -Ayesha
Had problems with storage on my phone…
Had problems with storage on my phone so the lovely man helped me out and explained the situation and what to do next.
2 May 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thank you, Caroline! 🌟 We’re so glad to hear you had such a positive experience. It’s great to know our colleague provided patient, professional, and supportive service that left you feeling confident. 🙌 -Neha
I had lovely experience with jordan…
I had lovely experience with jordan today after having my phone stolen. Was very helpful with getting my number back and giving a good deal on a phone
20 April 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
We’re so glad Jordan could turn a difficult situation into a positive outcome for you, Lorna. Your kind words mean a lot. -Suhaas
I had a great experience in the store…
I had a great experience in the store today the two boys aidan and jordan were superful helpful with explaining how my new phone works and all the new features. I really appreciate the time they took with all my questions that i had before i left.
17 April 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Lorraine! We’re delighted to hear that Aidan and Jordan were able to make your visit such a positive experience and took the time to walk you through your new phone. 😇 -Prabhjeet
Leah renewed my contract today and was…
Leah renewed my contract today and was very friendly and helpful. Great service
7 April 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Joan, thank you for the wonderful review. We’re overjoyed that Leah made your renewal experience outstanding. We hope you have a wonderful day! 😊 -Samad
Staff in store are always very…
Staff in store are always very friendly. Whenever me and my hushand have any questions they're always more than happy to help. Great service from Leah and Jordan today
7 April 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Friendly faces, helpful answers, and service that shines, that’s what Leah and Jordan delivered today. We’re thrilled to know every visit leaves you feeling supported, and feedback like yours, Dave, fills us with pride. -Ashifa
Amazing service
Amazing service, came in to get a phk e last week and then have come in today to get my emials on my phone. Jordan was really patience and polite as i couldnt do it myself. Really appreciate his help
7 April 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
This is brilliant to hear, Royston! Jordan will be over the moon. We’re so glad he could help you with your device and emails. 😊 -Veronica
Amazing service in store from Leah and…
Amazing service in store from Leah and Aidan. They sorted me out a great deal
4 April 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Kirk! 🎉 That’s awesome to hear! A huge shoutout to Leah and Aidan for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Kashish
Jordan was extremely helpful and…
Jordan was extremely helpful and explained everything thoroughly
28 March 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hello, Charlotte! We’re delighted to hear that Jordan provided such clear guidance and made your visit a positive one. 🥰 -Prabhjeet
Fantastic customer service
Leah and Aidan updated my contract for me and took me out a new broadband and were both very helpful and really went out of their way to help me. Fantastic experience cannot praise them enough.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Contract sorted and smiles all around! Leah and Aidan truly nailed it, and we’re thrilled you had such a great experience. It’s wonderful to see how their dedication and skill turned Broadband onboarding into a moment of excellence for you, Frances. Happy surfing! -Ashifa
Amazing service from Leah and Aidan
Amazing service from Leah and Aidan. Always very friendly and helpful.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thank you for your kind words. We’re thrilled Leah and Aidan made such a positive impact with their friendly support. -Shivam
Great service from the team
Great service from the team, I've been coming in over the last couple of days as my phone has been playing up and the team has been really helpful but with no luck so they sat me down and found me a good deal I was happy with. Really appreciate it the support they gave
24 March 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thanks for sharing your experience, Ronald 🌟 It’s great to hear the team supported you through the phone issues and helped you find a deal you’re happy with 🙌 We really appreciate your kind words about their service. -Shivam
Great experience
Amazing service in three today from Jordan. He helped me change phones and set the new phone up to help me.
24 March 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Jim, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Best sales experience in years!!!
Best sales experience in years!!!
After breaking my phone popped in to three store on my lunch break to try get a new one sorted and it didn't disappoint. Think the girl was called jasmine or yasmin but the was no hard sales, no lengthy jargen of what I dont need. Just a quick helpful informative process and I walked away with new handset. Many thanks
16 March 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Oh wow Warren, this is exactly the kind of experience we love to hear about 💥 It’s fantastic to know our colleague made everything easy, supported you along the way and helped you choose the phone that suits you best. Enjoy every moment with your new device 😊 -Arvind
Reply from Three UK - 3Store Barnstaple
Hey Jay, thank you for sharing this amazing 5⭐ review! We’re thrilled Leah gave you such an outstanding experience in our store. 🌟 -Veronica
Great Service
After setting a sim lock on my phone I managed to get it wrong and found myself locked out. I went into the Barnstaple store and the two lads working today couldn't be any more helpful. Many thanks lads.
12 March 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thank you so much for sharing this, Andy! We’re delighted the Barnstaple team could help you out and get you back up and running. 😊 -Veronica
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