Thomson and holt is the worst company I have ever worked with. Don't throw your money away like me. I paid $700 for an application that was supposed to open my Amazon account and the application was c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Verry good and fast communication. You get assigned an account manager that will assist you until reinstated. They can handle standard suspensions and will get you reinstated in most cases. Don’t expe... See more
Company replied
James and his team knew their stuff, they knew exactly what part of Amazons policy I had broken and how to fix it. Although the process wasn't quick we were reinstated after 4 days. The letter they pr... See more
Company replied
Thompson and Holt helped us reverse a related account suspension that was impossible for us to fix. Before reaching out to Simon and Laura we almost gave up after failing so many attempts to appeal. T... See more
Company replied
Company details
- e-Commerce Solution Provider
- also in
- Business and IT Consulting Agency
- Business Management Consultant
- Business to Business Service
- Consultant
- e-Commerce Agency
About Thompson and Holt
Written by the company
Established in 2016 Thompson and Holt are Amazon Seller Account Suspended Consultants. We can provide you with bespoke Appeal letters which will get you reinstated within 24 hours.
We can deal with
Section 3 Amazon Suspensions we can help with Drop Shipping Policy Violation
Inauthentic item
Counterfeit item
Multiple Accounts Issues
Listing Policy Violations
Used item sold as new
Valid Tracking Rate (VTR)
Selling prohibited Items
IP infringement (Trademark/Copyright)
Review Manipulation
Order defect rate >1%
Late shipment rate >4%
Pre-fulfilment cancel rate >2.5%
Confirm orders prior to actual shipment of the item
We will assess your Amazon suspension and let you know if we can help, this usually takes one hour to review the information. In most cases we will need to see a copy of the original Amazon suspension email, a copy of your appeal (if you have submitted one already) correspondence to and from the Seller Performance Team as well as the feedback, policy warnings, complaints and any other alerts on your metrics. We do not need your account details nor will we ever ask for them.
Contact info
Canal Street, OL15 0HA, Littleborough, United Kingdom
- +44 161 8852 365
- https://www.thompsonandholt.com/
- www.thompsonandholt.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thomson and holt is the worst company I…
Thomson and holt is the worst company I have ever worked with. Don't throw your money away like me. I paid $700 for an application that was supposed to open my Amazon account and the application was copy pasted from the internet. Of course my account was never opened. After that they didn't answer my phone or mail. My account was finally opened with 50 dollars that I paid to upwork.
Avoid these scammers!!!
Avoid these scammers
Please guys if you thinking to use their service please avoid you will not get any replies from them once you have made a payment these people are scammers! Do not ever use them
They take your money
They take your money , makes 1 appeal , it doesn't work at all , and doesn't respond you back !
Call them before you start work with them , you will see that they never open the mobile .
You can work with them if you want to your money get stolen.
Absolute pathetic service!!
Absolute pathetic service! Do not believe the 100% account reinstatements they have on their website as they have failed to reinstate my account. Lucy only replies once every week or two and that's after you have to chase her. It's been 4 months she's been asking pointless questions just to stall. Just have a look at their twitter likes page at the disgusting unprofessional behaviour from the company!
Money paid issue not solved
Money paid issue not solved, Etsy account never been reinstated, I will not recommend
"I contacted Thompson and Hold to have…
"I contacted Thompson and Hold to have my Amazon account reinstated, and they assured me they could do so within 3 weeks before I made payment. However, it has now been 5 months and they are still stalling. In particular, the person they touted as their best employee, Lucy Gibson, has been unable to solve the problem and whenever I ask for an update, I am met with "I don't know" responses. Their email response times are also very slow. Avoid this company at all costs - there is no refund and they cannot solve your problem. They are a rude and incompetent firm."
Amazing service
Amazing service. Used a different company prior to using Thompson and Holt, but these guys were amazing. Got our dropshipping suspension reinstated.
Suspended for dropshipping
Suspended for dropshipping. Awful time I was having. After 7 days I have just received a message from Amazon advising my account is reinstated. My business has been saved.
Quick response time and our UK Amazon…
Quick response time and our UK Amazon account was reinstated after being suspended for drop shipping.
Smashed it out of the park
Smashed it out of the park! Reinstated within 2 days. Who said inauthentic suspensions were hard work? These guys nailed it!

Reply from Thompson and Holt
Great advice on our inauthentic…
Great advice on our inauthentic suspension. Everything worked perfect.

Reply from Thompson and Holt
SCAM
I hired for a solution to block duplicate accounts and sent the information about my case, which was totally ignored. They sent me a totally generic plan, the kind you find for free on the internet. I asked on the same day that I hired them for a refund of the 1000 pounds I paid and they do not want to refund me claiming that they have already started the service. They made a ridiculous single 1 page plan and think they can charge me £1000. A real rubbish, totally disrespectful and bad. I will get my money via chargeback.

Reply from Thompson and Holt
This company is an internet scam
This company is an internet scam
"PLS LEFT ZERO STAR FOR THEM"
I paid £700 for an appeal letter for Etsy account
They told that “once you have made payment we will give you these details” & “Your case manager would advise on this”
But they did not discuss your case and will send you a “robot” letter like a copy paste from Google then ask you send it to Etsy. My account is on etsy but the letter appeal for Amazon Account.
I am sure that they know nothing about Etsy marketplace or its appeal processing. I “taught" them about Etsy’s policies later
Eventually, they told me to send the letter to some emails without any response and ask me to wait from May 2022 until now. If there is not have any response from these emails, they will not take responsibility for this, so their job is completed
I read many reviews before working with them but now, I believe that all reviews are fake or honest review be hidden
Please do not be scammed like me

Reply from Thompson and Holt
Section 3 Drop shipping appeal
Thanks to Laura my account is now reinstated. It took 3 months to resolve a section 3 drop shipping suspension I was told it would take 2 weeks but it’s fixed now.

Reply from Thompson and Holt
Not worth it
I used the service last year to help me resolve a simple ban - they said I had 9/10 chance of resolving.
Could not help me get my account back - the service is provided and they do write submissions for you but they are copy and paste jobs and did not work on getting me re-activated.
Save your cash - write an appeal with the help of experienced sellers or through seller support forums.
Before your payment,they will always…
Before your payment,they will always online to answer your question,very kindly.
After the payment,they only send you a standard templater letters,a person who even never read your mail only send many standard letter.you will never find anyone can answer you,i tried to contact by online message,whatsapp,nobody will answer,even you know they are online.after 3 month,my account still suspended,but before they told me it is not a problem.
NEVER TRUST THIS COMPANY IF YOU DO NOT WANT TO LOSE MONEY.

Reply from Thompson and Holt

Reply from Thompson and Holt
Great service and Lucy my case manager…
Great service and Lucy my case manager asked millions of questions, but got to the bottom of the issue and got us reinstated.

Reply from Thompson and Holt
It was great to work with Thompson and…
It was great to work with Thompson and Holt. Our Walmart account was suspended so we contacted to Thompson and Holt. They are very professional and have lots of experiences, we are able to bring our account back to normal. Thank you!

Reply from Thompson and Holt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







