These guys are all about Linux
These guys are all about Linux, and that makes my life much easier ...
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These guys are all about Linux, and that makes my life much easier ...
Bought one of their mini desktop Linux computers 4 years ago and it has been flawless. I would never purchase another brand.
I ordered a Linux installation USB flash drive and was astonished at the quality of service and product I received from start to finish! Since the Linux flavor I needed wasn't on their website, I called to inquire as to whether it might be available. Not only did they offer to make what I needed, they took the time to explain that many flash drives are not suitable for this purpose and that they only use the very best drives available. I placed my order and was amazed at how fast it arrived. I was truly astonished at what I found inside the package. They included a data sheet verifying both the integrity and authenticity of not only the installation image, but the actual USB drive that was sent to me! I have bought many installation media before, but have never encountered this level of quality, or expected it! ThinkPenguin is the best organization of its kind, anywhere in the world.
Bought a wireless card from them, it all seems solid to me.
Order never arrived and they refused to pay me back. Felt really scammy.
I'd have given them a 4 1/2 if I could.
They built a computer for me and did an excellent job.
We discussed what I wanted and needed to get the job done by email beforehand - good communications with sales.
Then they built the computer - very nice job - all seems to be to spec.
We agreed the build and I paid on the Monday night and they had it built and shipped and into the UK from the USA by the Sunday.
That's 6 days - pretty good.
Then British customs were very slow and useless, no fault of Think Penguin, then I got the machine after about 2 1/2 weeks.
Fine.
Only minor gripe - I had a small technical question which I sent to the sales email address (not tech support - my bad), which they never replied to but I sorted it myself, no problems.
So, summary:
Excellent company, fast, quality build and shipping.
Definitely recommended.
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