The Tshirt Mill Reviews 

686
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Good value, great prices and timely service considering the pandemic and Xmas all at once. Would be good to have a person to speak to to guide the newbie. Only a small thing, our logo is above expec... See more

Rated 3 out of 5 stars

I had two different designs printed both to Mens 2XL - they were different makes of shirt but figured sizing should be the same however one was a fair 2XL and the other look more like a 4XL. I haven't... See more

Rated 5 out of 5 stars

Just excellent - amazing service, quick turnaround, great communication. Even during the wild flooding in Brisbane they kept in contact with me letting me know about the difficulties there with a ca... See more

Rated 3 out of 5 stars

Good experience with website and ordering. Turnaround time was 14 business days. T-shirt and print came exactly as ordered however after 1 wash the print on the back of the shirt was cracking and peel... See more

Company details

  1. Screen Printer

About The Tshirt Mill

Information provided by various external sources



About us

Our mission is dead simple; make it quick, easy and affordable to be an individual. Think state-of-the art equipment, quality products and kick arse staff that know the business back to front, inside out (that was a t-shirt pun, people!).

We’re an innovative, Australian-owned creative printing hub. We’re so into t-shirts that when we’re not printing them, we’re off scouring the globe for ways to make t-shirts more awesome.



finsol

Contact info

3.6

Average

TrustScore 3.5 out of 5

686 reviews

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No recent history of asking for reviews

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3.6

All reviews

(686)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Service was good

Service was good , a little slow on delivery but I didn’t know the products had to be manufactured, I thought they were all in stock , So considering that overall the service was great, and product was great .

20 July 2022
Rated 5 out of 5 stars

My own design

My hoodie has one of my own designs on it and turned out just the way I imagined it to be. I have a tshirt affiliate business with you (Ikigai Connection) so I had it printed to wear around for promotional purposes. I’ve had lots of interested people!

15 July 2022
Rated 1 out of 5 stars

Still waiting!!!

Well considering I haven't even received my order yet it and the whole process has taken well over a month as well as payment - I can only give you one star.

13 July 2022
Rated 2 out of 5 stars

Highly disorganised business

Highly disorganised business, using the same Covid excuse to explain lengthy production delays for months.
Have been good in the past, although I would recommend opting for the better quality shirts. The basic shirts don't last long. Printing is good quality.

6 July 2022
Rated 1 out of 5 stars

Unfortunately Negative...

I was excited to design and order uniforms for myself and my workers when we stumbled across several issues with TshirtMill
1) I clearly stated on ALL orders and in the notes section to have them double checked and to give me a call to verify that everything I selected was straight and placed in the correct position before starting ANY pieces. All our Jumpers and Shirts came crooked, logos either smaller than what they should be or positioned too low or too high from where originally selected online and never once received a call like I asked to avoid this matter.
2) Orders we're to be completed and shipped by the date specified instead they were over a week and a bit delayed with no explanation and no courtesy message or call. Online was showing that manufacturing hadn't even started on the due date.
3) Colours don't match. I have a specific Blue used for my Logos which is placed on my Business Cards, Invoices, Vehicle and so forth. I used the exact blue used across all my items mentioned above and on the uniforms it's a completely different blue. So be careful as colours what you have don't match their system colours.
4) I selected a range of products to see what each item will look like so if we found something we liked we would order more. One design we specifically added a logo and on the other we removed that same logo and replaced it with wording. We ended up receiving 4 shirts of the non logo design and 0 shirts of the logo design. My invoice clearly shows 2 different shirts yet I receive 4 of the same.

I dont know how a company could fail on all these sectors but unfortunately Tshirtmill doesn't quite cut it. I have now given my designs to a Sydney based team which has absolutely ticked every box of mine from Clean Designs, Proper Colouring and correct product placement not to mentioned folks that aren't afraid to pick up the phone and speak to their customers. So my conclusion, if your making a Bux party Singlet with Permanent Marker lettering I'm sure TshirtMill can accommodate it. If your looking to make something important please avoid at all costs.
(Also my new shirts from the Sydney Team can be tumble Dried and not have the logo fade unlike TshirtMill which CANNOT even glance at the dryer without fading).

I apologise leaving a negative review since I'm very anti staining a business with negative reviews but before someone makes a costly mistake like I did, least you should know what to expect. Maybe if the staff read this and change there ways things could get better but as for right now. What you see here is what you get.
Thanks
Nik

5 July 2022
Rated 5 out of 5 stars

The t-shirt was awesome

The t-shirt was awesome, great quality and speedy delivery! Will definitely use the company in the future again and recommend to others. Thanks team!

22 June 2022

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