Easy to use most of the time the only thing that annoys me is the booking fee. Like most companies they charge but really annoying when you are doing the work, printing the tickets etc. Especially a... See more
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Review summary
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Would have been 5 but, when i have booked trains with changes, the time given between connections is ridiculous, sometimes only 5minutes many a time i have had to purchase another ticket because the p... See more
Train was on time - comfortable travel first class with very friendly, cheerful, polite and informative staff. Journey was problem free, arriving at destination as expected. As an older solo travell... See more
I frequently use train line for long journeys or when I’m abroad. Much easier- get your ticket in advance, the website is really clear and particularly when you’re abroad, it’s much easier than trying... See more
Company details
Written by the company
We're Trainline, Europe's leading rail and bus app. Our aim is to bring together all rail, coach, and other travel services into one simple experience, so customers can get the best prices and smart, real-time travel information on the go. Today, we offer our customers travel to thousands of destinations with 270 rail and coach companies, in and across 45 countries in Europe and the rest of the world. That accounts over 172,000 smarter journeys every single day.
Contact info
120 Holborn, EC1N 2TD, London, United Kingdom
- 0333 202 2222
- sales.support@info.thetrainline.com
- www.thetrainline.com
4.2
Great
147K reviews
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Train Lancaster to Manchester Airport…
Train Lancaster to Manchester Airport cancelled had to get next with no apologies. Plane landed late but not allowed to use ticket as missed booked train but had to buy another ticket. Its fine for them to roll ticket but not me system is unfail
9 June 2026
Booking made easy
The apple ads you through the booking process so easily. And checking against other ticket sites provide value for money tickets.
17 June 2026
I phoned to book train tickets with…
I phoned to book train tickets with trainline the young lady who took my call was very helpful indeed, tickets are booked...great service!
16 June 2026
Easy to book
17 June 2026
Train journey Brighton to Cardiff.
Letting you know whats happening with the trains.Also informing you of delays and how long to wait at a station.
17 June 2026
Ease of booking
Ease of booking . Only problem past few times has been ability to activate my tickets
17 June 2026
Easy to get tickets on line and train…
Easy to get tickets on line and train on time what more do you want
17 June 2026
Everything went ok
Everything went ok. No problems at all. On the train or at the gates we just scanned and it was ok
17 June 2026
One problem, rest is great
Great for booking tickets but I've had tickets disappear from my bookings so can't give more than 4 starts
17 June 2026
Harrogate trip
Easy to navigate the system and find something suitable for my journey.
Options for seating good.
17 June 2026
Easy booking and paying platform with…
Easy booking and paying platform with clear instructions; good notifications of delays, platform alterations; just simple, fast and reliable.
17 June 2026
I always use Trainline to book my train tickets
It's always easy to find train times on Trainline and to book the best deals - they show your options and the different prices. The live travel information in particular but also the information on which platform you need to be on when departing as well as the platform you will arrive at, is extremely helpful. I always use Trainline to book my train tickets.
16 June 2026
Easy to find the journey I was looking…
Easy to find the journey I was looking for and quick to order tickets
17 June 2026
It was in time more so did enable me…
It was in time more so did enable me attend my appointment as expected (time wise)
17 June 2026
Booking change
Changed a booking for a train from Paris to Nantes very easily - and with a small refund, as the train I changed to was cheaper than my original train. It took very little time and was straightforward
17 June 2026
The train on time and clean
The train on time and clean . Takes the stress out of driving.
Booking very easy.
17 June 2026
I found it odd that my apple phone…
I found it odd that my apple phone price was higher than booking on my apple I pad . WHY???
17 June 2026
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