The Tonic Reviews 

371
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

This is a very absurd experience. I ordered through Übereats and then my order is missing. Übereats told me to call the tonic and the manager there told me that I will call Übereats. not to mention, t... See more

Rated 3 out of 5 stars

I love everything about this product and the company is a pleasure to deal with. However, my bottle is somewhat faulty and it doesn't work very well which is disappointing considering it cost £80.

Company replied

Rated 5 out of 5 stars

You know when you're blown away by product quality, tailored advice and unsurpassed customer service and you think, blimey, I'm going to write a review and then months go merrily by, possibly beca... See more

Company replied

Rated 5 out of 5 stars

What a fantastic company, amazing top quality products and just a pleasure to buy from. ⭐️⭐️⭐️⭐️⭐️ The 8% soluble has done absolute wonders for me , it’s helped my sleep pattern, my chronic nerve pai... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Tea Store
  4. Wellness Center

Information provided by various external sources

Be part of a well-being revolution happening right now as we return to nature for nurture with the purest, most effective CBD products available.


Contact info

3.5

Average

TrustScore 3.5 out of 5

371 reviews

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3.5

All reviews

(371)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuine

Genuine, lovely people, excellent, high-grade products.

7 February 2021
The Tonic logo

Reply from The Tonic

Thank you so much Lisa for taking the time to review us! Kate x

Rated 5 out of 5 stars

Fab company. Fab products. Fab service

Love TTT - they’ve been supplying my CBD for over two years now. Products are very effective for my pain relief related to cancer. Online ordering is so simple and delivery is very fast and efficient. I’ve had a number of questions along the way and Kate and Michelle always make plenty of time for me. Also love their new product lines and am obsessed with the loose leaf tea which tastes amazing. I use several products and would recommend them all. Fab company. Fab products. Fab service.

5 February 2021
Unprompted review
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Reply from The Tonic

Woah! Thanks Lin. We're over the moon that you're so happy with the Tonic and that it's working so well for you, Kate x

Rated 4 out of 5 stars

Ordered starter pack

Ordered starter pack, patches are great & seem to be getting bit relief from sciatica. Will re order more. Love ethical packaging & values of company.

5 February 2021
Unprompted review
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Reply from The Tonic

That's brilliant news Rachel! Yes, the starter packs are proving very popular - they're a great intro to our range. Kate x

Rated 5 out of 5 stars

Sunshine during dismal times

Great, prompt service. Very helpful. An excellent, reasonably priced product. I will use again.

4 February 2021
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Reply from The Tonic

Thank you so much for taking the time to review us David! Great news to hear you're happy with the Tonic, Kate x

Rated 5 out of 5 stars

Excellent personal service

Excellent personal service. Cannot fault the service or the products. I’ve had tea and CBD oil so far - love them both ❤️

1 February 2021
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Reply from The Tonic

Ah, thanks Sarah! The tea's sure are popular! They're so delicious
Kate x

Rated 5 out of 5 stars

The Tonic products are outstanding…

The Tonic products are outstanding quality as is the customer care -- second to none. I use a variety of the products -- 6% water soluble to help with general anxiety, low mood and to help dropping off to sleep. I use the patches for localised lower back pain -- it's been particularly bad just recently. And I regularly enjoy a cup of CBD tea -- as a treat and again to help with mood issues. All the items I use work really well -- they have made such a difference to the quality of my life and I now class them as essential to day-to-day living. Don't know how I managed before. Oh and friends and family are also jumping on the wagon -- my eldest brother uses the 6% water soluble in herbal tea in the evening -- its helped him vastly reduce his alcohol consumption, my sister-in-law uses the tea to help with anxiety, another sister-in-law is using the 3%CBG to help with an essential tremour she's developed, and my best pal, uses the bath bombs and patches for plantar fasciitis -- she's a serious runner and she is amazed at how much the CBD helps.

4 January 2021
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Reply from The Tonic

Thanks Liz for such a thorough review - this will be helpful to so many people. Kate x

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, great range of products with dosage and cost per dosage really clearly explained. I feel really valued as a customer and know I can have any questions answered. I would highly recommend

2 January 2021
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Reply from The Tonic

Thank you so much!!! Kate x

Rated 5 out of 5 stars

Really pleased with my purchase

Really pleased with my purchase. Friendly and personalised help choosing what I needed and it has made a vast improvement to my quality of sleep. Beautiful packaging too.

1 January 2021
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Reply from The Tonic

Glad you appreciate the packaging - we put care into every detail. Thanks for the review Rosie! Kate x

Rated 5 out of 5 stars

The future of CBD

Consistently fabulous. I could never imagine using a better CBD supplier. From their ethical sourcing, wonderful product, and such perfect customer service. The Tonic are the future of CBD.

16 December 2020
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Reply from The Tonic

Ah, lovely Oonagh! Oonagh uses our Water Soluble in her gourmet marshmallows, check her out at themarshmallowist.com

Rated 5 out of 5 stars

Fab products and fab customer service! 10*

I cannot recommend The Tonic enough! Hands down the best customer service I think I’ve ever had buying anything! Spoke on Instagram a few times before purchase as I was looking for advice and was unsure on what would best suit me, at no point was there any push sales talk just a lovely genuine chat! My order was delivered so fast and with the most brilliant packaging (all recyclable!) the personal note was a lovely touch, the CBD oil is the best I’ve tried for being a better product for strength meaning one or two sprays sorts me right out instead of a Dropper one used before that was way to much oil to keep in my mouth long enough , I cannot recommend the tonic enough and honestly can’t see me not using their products! 10* all day every day! Thank you tonic for being fabulous and providing amazing products that actually do the trick!

10 December 2020
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Reply from The Tonic

Wowsers!! Thanks for the super review M!
Kate x

Rated 5 out of 5 stars

CBG oil

This is an excellent company to deal with, very helpful & everything individually packed with lovely notes inside

21 November 2020
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Reply from The Tonic

Thanks Kate! Kate x

Rated 5 out of 5 stars

CBD oil

Have used Tonic Tribe CBD oil for a number of months. Great product for anxiety. They offer a fabulous service and are very knowledgeable

17 November 2020
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Reply from The Tonic

Thank you so much Morag x

Rated 5 out of 5 stars

As an 81yo newcomer to the world of cbd…

As an 81yo newcomer to the world of cbd I feel I must say that I'm delightfully surprised that the overall feeling of well-being I'm experiencing from the Tonic Tribe
Products. I'm in the process of evaluating the different products and their respective efficacy.
I'm sure with guidance from the ever helpful Kate ill get there. Coincidently another family member has also come aboard.
Best wishes to Tonic Tribe and its followers.

17 November 2020
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Reply from The Tonic

Oh Albert - you're the best! And we love having you in our tribe! Kate x

Rated 5 out of 5 stars

Fantastic quality

As a recent convert to CBD, I've been extremely impressed with the quality of the product and the service offered by the Tonic team. I'm a particularly fan of the teas which not only taste great but have helped to reduce feelings of anxiety.

12 November 2020
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Reply from The Tonic

Wonderful!! Great choice. The tea's are delicious aren't they!
Thanks for reviewing us
Kate x

Rated 5 out of 5 stars

Brilliant

I've been using The Tonic Tribe products for a few years and they've helped me through many stressful situations including a broken wrist, and the current lockdown. At the start of lockdown I was contacted by the team to see if I needed my regular order redirecting to my home address - this was something I hadn't even thought of, but it shows what a considerate team the Tonic Tribe are. They're lovely people selling a fabulous product.

7 November 2020
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Reply from The Tonic

Great news!! Thank you so so much for the raving review! Kate x

Rated 5 out of 5 stars

Excellent!

Excellent service, excellent products- I cannot praise this company enough. Prompt and friendly communication- I genuinely felt as if Kate cared about my experience. Fantastic!

7 November 2020
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Reply from The Tonic

ah, that's lovely to hear, thank you!!! Kate x

Rated 5 out of 5 stars

CBD products from Passionate, Amazing People

I've been a regular customer of The Tonic CBD now since first meeting them at the London Bike Show. It was Michelle who took the time to chat to me about the products, her passion overflowing! Slightly sceptical at the time, i didn't purchase there and then, but a week or so later i bought 8% Oil and Muscle Recovery.
The Muscle recovery is my Go To product after a ride, it just simply helps ease the muscles, the aces and smells Amazing!
In the close to 2 years i've been buying from The Tonic, i've bought 8% Oil, 4% Water Soluble, Muscle Recovery, Bath Salts, CBD Soap, Face Balm, Tea and probably others i've forgotten...
All the products are The Best You Can Buy but one of the main reasons to buy from The Tonic is the Help, Advise, the Always There attitude of Kate & Michelle, their passion is seemingly endless and whether by email, phone (or shop when not in Lockdown) they Never pass you off, never not have a minute or more for you.
If you're looking at CBD, no matter the type of product, i would highly recommend The Tonic

7 November 2020

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