The Tonic Reviews 

371
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is a very absurd experience. I ordered through Übereats and then my order is missing. Übereats told me to call the tonic and the manager there told me that I will call Übereats. not to mention, t... See more

Rated 3 out of 5 stars

I love everything about this product and the company is a pleasure to deal with. However, my bottle is somewhat faulty and it doesn't work very well which is disappointing considering it cost £80.

Company replied

Rated 5 out of 5 stars

You know when you're blown away by product quality, tailored advice and unsurpassed customer service and you think, blimey, I'm going to write a review and then months go merrily by, possibly beca... See more

Company replied

Rated 5 out of 5 stars

What a fantastic company, amazing top quality products and just a pleasure to buy from. ⭐️⭐️⭐️⭐️⭐️ The 8% soluble has done absolute wonders for me , it’s helped my sleep pattern, my chronic nerve pai... See more

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Tea Store
  4. Wellness Center

Information provided by various external sources

Be part of a well-being revolution happening right now as we return to nature for nurture with the purest, most effective CBD products available.


Contact info

3.5

Average

TrustScore 3.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(371)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

8% CBD oil

Sensible and knowledgeable advice as I was confused regarding percentages of CBD products. Speedy delivery too.

11 February 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Thank you for a great review and we're really happy it's working so well for you
Kate x

Rated 5 out of 5 stars

I met the Tonic Tribe at The Happy…

I met the Tonic Tribe at The Happy Place festival, the ladies were absolutely lovely. I purchased their bath bombs as a birthday present for my mum who has osteoarthritis. I cant wait for her to usedl them, the packaging is just as its pictured and I got a free tea bag!! Xxx

29 January 2020
Unprompted review
The Tonic logo

Reply from The Tonic

That's lovely to hear! Thank you so much for the review. Will we see you at the Happy Place festival again this year? I hope so! Kate x

Rated 5 out of 5 stars

Feeling pretty damn good!

Just over a week in to taking cbd and I have no complaints! I did some of my own research into cbd on both ibs and the effects on hormones when trying for a baby (there are mixed research online- but I chose to go with the positive).
The lovely ladies were quick to responded to my questions and delivery was quick and I love the personal touch in the box. I will be ordering again!

27 January 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Fabulous news!! Glad you're benefitting from it. Keep us posted on how you get on. Thank you for the wonderful review, hugely appreciated. Kate x

Rated 5 out of 5 stars

Just started on the Tonic

Just started on the Tonic, had to finish off the Provocan. The Tonic juice (8%) looks and tastes totally different to the Provocan equivalent. The Tonic actually tastes and smells like cannabis...... apparently *cough* :-) I'm liking the spray pump bottle, better than the dripper, less mess. Reckon I'll be using the Tonic from now on. Thanks lady's 👍

21 January 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Hey hey hey Andy!! That's marvelous news. Thank you so much for the review. Let us know how you get on, keep in touch. Kate

Rated 4 out of 5 stars

Found them very helpful

Found them very helpful, in regard to which one to start with.

20 January 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Thank you so much for taking the time to reviewcus and really pleased we gave you the customer service of which we are proud. What can we do to raise our game to 5 stars? We'd love to know so we can give the best service possible! Kind regards, Kate

Rated 5 out of 5 stars

Amazing products

Amazing products, ran by two amazing women. I’ve been using it on clients, myself on muscle soreness and fatigue with great results. I recommend this brand and product. Quick delivery and all!

14 January 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Woohoo! And this means a lot coming from Zephyr, she knows her stuff, thank you! Kate x

Rated 5 out of 5 stars

Great customer service

I ordered my CBD for collection from the shop by accident, all it took to sort it out was to message the page on Facebook and they sorted out the delivery for the next day. Great product and great customer service! I would definitely recommend.

11 January 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Thanks for the great review Jack! Happy to be of service! We're proud to look after our tribe, Kate x

Rated 5 out of 5 stars

Fantastic product really effective.

Fantastic product really effective and fast delivery. Lovely personalised note from the sellers makes one feel like part of the family! Would definitely recommend their products for anxiety and wellbeing.

27 December 2019
Unprompted review
The Tonic logo

Reply from The Tonic

That's wonderful news, thank you for sharing. Glad you're part of our tribe, Kate x

Rated 5 out of 5 stars

A delight to buy from you..

A delight to buy from you... totally helpful and good spirits. All best wishes for 2020 regards Vera

25 December 2019
Unprompted review
The Tonic logo

Reply from The Tonic

Thank you so much Vera, much love and best wishes to you too! Kate x

Rated 5 out of 5 stars

Quick delivery

28 November 2019
Unprompted review
The Tonic logo

Reply from The Tonic

Thanks for your review Vinny!! Let us know how you get on with the product, best wishes, Kate

Rated 5 out of 5 stars

Amazing product

Amazing product, great communication x

28 November 2019
Unprompted review
The Tonic logo

Reply from The Tonic

Hooray! So glad you're happy with The Tonic! Thank you very much for the fabulous review. Kate x

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, can't recommend highly enough

25 November 2019
Unprompted review
The Tonic logo

Reply from The Tonic

Woohoo!! Thank you so much. Chuffed to bits you're happy with the service. Our tribe are our #1 concern, Kate

Rated 5 out of 5 stars

Recommend *****

Quick shipping. Package came with a personal note from the founders. Product works as expected. Will buy again.

21 November 2019
Unprompted review
The Tonic logo

Reply from The Tonic

Thank you for the fabulous review, we're so happy it's working for you! Kate

Rated 5 out of 5 stars

Personalised Service

Efficient service, personalised thank you and clear Explanation how to use...what more can you ask!!

18 November 2019
Unprompted review
The Tonic logo

Reply from The Tonic

Thank you Marcus! So glad you're happy with our service and products. Welcome to the tribe! Kate

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look