The Spiceworks Reviews 

A great online store for herbs and spices! arrived quickly and smells amazing!

How I wish I'd checked here sooner!
Order no show.
One reply to the first message and then nothing.
PayPal quick to refund but not a business I'll be going near again.
My time wasted.

First few orders were OK. and then next 2 never arrived, despite me emailing and them saying they'd look at it. Never heard anything back. If you want to run a business, do it properly, or go back to your day jobs.
You are better off just getting some cheap mixed herbs from the supermarket, it's basically what they put in their stuff anyway. AVOID!

Very slow delivery and £9.99 postage when clearly it should be half that for what my order was

Like several people on here, The Spiceworks have failed to deliver my order. It has been four weeks.
They responded to my first email, saying they would look into it. Then nothing.
I have since sent three more emails. None have been responded to.
I would give these guys a very wide berth as they just can't be trusted to deal with orders and any subsequent correspondence. Shop elsewhere.

I’m sad to say that I’m truly disappointed by Spiceworks. Especially after having spoken so many good words about them to my friends after being more than happy with my first order.
I made a second order about 3-4 weeks ago spending £76.10, supposedly despatched on the 14th of may and it still hasn’t arrived.

Neither have I gotten a reply on the multiple emails, Instagram dms and Facebook messages I have sent them.
Not good

I want my money back

Overall very good, competitive prices, 4 days from order (on a Sunday) to it arriving at my door despite the current issues, spices all seem good, the ones i have used all taste as expected.
All in all very good

Absolutely awful customer service. I had to contact the company several times to even receive my order that they had claimed to post. I was told to “check my junk box for a Dispatch email” despite providing evidence of this email several times. I had allowed for the current delay due to covid 19, but their customer services is disgusting. As soon as I quoted the consumer act 2015, and requested a full refund my parcel magically arrived!
Will not be buying from ever again.

Took a week for them to process my order, now it is 1 week after dispatch and still has not arrived. (Simple small order for UK delivery) They claimed on their website it should come within 2 working days of ordering. I understand that things may have slowed down due to coronavirus but this takes the mick. Very poor communication and I will not be ordering from the Spiceworks again.

I have ordered here several times and all have taken at least a week to deliver. Very slow! Products were good. I have emailed a few times over 6 months and have never had a reply. .I don't feel their customer services are very good. Postage charges are expensive too to say it's delivered by snail.

Poor customer service. Prior to placing an order I read the terms of conditions of sale which clearly stated that orders over the amount of £25 were sent postage free, however when adding the order postage was being added to the bill. I contacted thespiceworks.co.uk and was advised "I will get onto the tech boys as the minimum order for delivery inclusive is now £90, so am surprised that they have missed this." Upon requesting that they honour their terms of sale, or provide a discount code which their site, and again their terms clearly state must be applied prior to sale, I was ignored. If this is the level of service prior to making an order I would not trust them with the level of service after.

First order may just be acceptable with the amount of chaff, stem, twigs etc but NOT the second. You may well receive an under weight order full of crud and no redress from the company. Shop elsewhere to avoid disappointment.

Easy to order lots of spices in differing amounts. Quick service. Well packed.