Skinny Jab Reviews 

227
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally supportive, friendly, and always available to help with any questions or concerns along the way. Reviewers highlight that the dedicated team provides wonderful guidance, reassurance, and regular check-ins throughout the entire process. Consumers are also extremely delighted with the genuine products, noting that everything arrives quickly and is securely packaged. People appreciate the thorough initial consultations, which successfully put nervous individuals completely at ease right from the very start. Many reviewers strongly recommend this professional service to anyone looking for reliable support and clear dietary advice.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally supportive, friendly, and... See more

Product

Users describe positive interactions with product, expressing deep satisfaction and trust in the genuine... See more

Service

Clients share positive opinions on service, describing it as fast, personal, and reassuring. Reviewers note... See more

Customer service

Consumers find customer service to be positive and deeply supportive throughout their journey. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting newfound confidence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Caroline and her team are really helpful and actually care about your weight loss journey. I have been using Skinny Jab for well over a year and wouldn’t go anywhere else. You can trust the product is... See more

Company replied

Rated 5 out of 5 stars

if you want help and 24hour support reaching your weight-loss goals this is what to use , the team are always happy to help but also you do need to eat a calorie controlled diet. this company only sel... See more

Company replied

Rated 5 out of 5 stars

Ordering from Skinny jab was seamless and from initial consultation with Caroline i felt at ease, no judgements and the process was clearly explained. I have seen using now for just over a month and a... See more

Company replied

Rated 5 out of 5 stars

From the first time you speak to Caroline you can be confident that she will be there to support you through your journey. Loved the ability to talk with her whenever I had queries the continuity of... See more

Company replied


Company details

  1. Weight Loss Service
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Online Prescription Medication Vendor
  5. Registered General Nurse
  6. Wellness Program

Written by the company

SkinnyJab is a weight management portal to help you achieve a healthier weight inspired by weight-loss guru to the stars, SkinnyJab founder Caroline Balazs. Our goal is for our patients to be fitter and healthier with a structured clinically proven programme. All programmes are personalised to your specific needs. We are the experts in giving you the best dietary advice and motivational techniques. You will be pleasantly surprised at how easy and quickly it is to reach and maintain a healthy weight. ​Our aim is to provide a service which supports our patients in achieving optimal health and the prevention of co-morbidities associated with obesity. All our clinicians are independent prescribers who follow the very strict competency framework guidelines associated with their governing bodies All patients have full direct access to their designated prescribing qualified clinician at anytime for advice, help & support or motivation every step of the way SkinnyJab has over 6 years of experience helping their patients lose and maintain their weight-loss All our clinicians also work for the NHS in GP Primary Care settings and are specialist advisors for obesity management and related general medical conditions. Your products are dispensed from a UK pharmacy with next working day FREE delivery. Our service is quick & easy with your product at your door usually within 24-48 hours from first contact. With our help you will not only look amazing, you will feel incredible and be able to enjoy life to the max! ​


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(227)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful company with real results,

I love everything about this company and the results I’ve been seeing. It’s super easy to order and administer and if you have any questions the team are always on hand to help.
This is the only company I trust with my weight loss journeys

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

Have been ordering for a while now and superb service, ordering is simple and straightforward, super fast cold delivery, great follow up service with regular communications and love the fact that I receive regular texts checking on my progress and asking how I’m doing, cannot recommend enough, just all round great service and will continue to buy from SJ for my journey 😊

15 February 2025
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi Yvonne and Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

I have been using this jab for a few

I have been using this jab for a few months and I can see the difference working extremely well

23 November 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi Janet and Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

5 star service!

Caroline and all the team at Skinny Jab are professional and provide a perfect service from start to finish.
Always on hand to answer any questions, they are just a phone call or WhatsApp message away.
I would highly recommend this wonderful company!

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Mounjaro / The Skinny Jab Support

I would urge anyone who is considering the "skinny jab" to contact this company first and foremost. Not only are Caroline and her team superb at what they do, they really do care about their clients/patients - they are so kind, understanding, patient and always happy to listen and help. No question is silly, they make you feel at ease at all times.

The communication is superb with responses superfast.

I would highly recommend Mounjaro to anyone who is in/post the wonderful menopause period. The side effects are minimal, I lost weight steadily whilst still feeling well. This was helped with the reassurance the I had the support from Caroline and her fabulous team.

4 November 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi
Thank you for taking the time to leave us a 5-star review.
We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us.
We look forward to giving you continued support along your journey with us

Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

SkinnyJab has changed my life!

SkinnyJab has changed my life!

I have been using Mounjaro for 4 months - with no adverse effects - and have lost 2 stone and am now at a healthy weight for my height and age.

All of the aches, pains and stiff joints I had (due to my excess weight) have now disappeared leaving me feeling fitter, healthier, happier and looking younger!

The support I received was excellent, and any questions I had were answered quickly and professionally.
I can’t thank Caroline and The SkinnyJab team enough!

10 October 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi
Thank you for taking the time to leave us a 5-star review.
We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us.
We look forward to giving you continued support along your journey with us

Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

Super to deal with and always on hand…

Super to deal with and always on hand quickly to support any questions you might have. Thank you for the weight loss journey.

26 September 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi
Thank you for taking the time to leave us a 5-star review.
We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us.
We look forward to giving you continued support along your journey with us

Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

Don’t hesitate…

Stress and menopause over four years contributed to my 16kg weight gain and I knew I was sinking in to an extremely negative mindset!

I joined a gym and dropped 8kg with diet and exercise but the next 8kg just wouldn’t budge.

Skinny Jab was recommended to me by a friend who looked absolutely amazing. I was initially “anti” but did as much research as possible. I was fascinated by the “food noise” concept which explained so much of my weight gain.

After a positive, reassuring interview, I began Mounjaro and within a week felt like the positive person I’d been four years ago.

The weight loss was steady but the mental relief at being in control again was fantastic.

My diet is once more incredibly healthy and best of all, I have drastically cut alcohol consumption with ease.

The final 8kg have gone, I’m back to my happy weight, and I feel ten years younger.

Caroline has been 100% supportive and informative throughout my weight loss. A great experience I recommend to anyone struggling with weight gain.

17 September 2024
Unprompted review
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Reply from Skinny Jab

Hi
Thank you for taking the time to leave us a 5-star review.
We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us.
We look forward to giving you continued support along your journey with us

Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

6 stars if I could!


I have used Mounjaro from The Skinny Jab company a few times, and am delighted that I can now keep to my target weight . Caroline and her staff have been incredibly helpful and supportive .Caroline is always available to speak to, and extremely knowledgable . Nothing is too much trouble, and she has also spent time talking to me regarding diet and health . The first time I needed to use it I was a bit nervous as I don't like needles .Caroline told me not to worry , but to call her when I received it, and she would talk me through, this was so very reassuring and gave me confidence to use the pen.She is always there to answer questions or give advice.

11 September 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi
Thank you for taking the time to leave us a 5-star review.
We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us.
We look forward to giving you continued support along your journey with us

Warmest Wishes
The SJ Team

Edit reply

Rated 2 out of 5 stars

My experience - please read before purchase

Caroline's sales pitch blew me away, but in my opinion, the level of clinical support and information shared is far too basic for the 'extra' money you pay for their offering.

1. The information on their shared links is in my opinion quite brief and basic. There is some conflicting information, some typos, and no science to back anything up.

2. The clinical support is, in my opinion, very basic; I messaged on day 5, "I have tummy pain.." The advice was to take peppermint tea or Gaviscon. I expected more clinical questions and guidance to help work out if this was serious. When the pain did not dissipate, and I messaged again, they advised me to stop taking it altogether as it might not suit me, so I had to go onto Google and TikTok that night to reassure me it wasn't a severe issue to be worried about.

3.If you wish to book an actual clinical consultation, I would have needed to wait three days when I tried.

4. I did not realise they source the pens from multiple providers, so you do not know where your actual pen is from. I would have liked to know where my pen came from i.e the name and the pharmacy's registration details.

5. The shelf life of this product is between 9 and 14 months, but I was sent a pen that expired six weeks later. Because I will have to take a break before trying again, this is a further disappointment for me. Given the demand for the product and the supply issues, I wonder where has this pen been?

6. Caroline said that, in her experience, only two patients she had dealt with couldn't continue with the drug. Today, I paid for a consultation with a private gastroenterologist to ask if I should continue with it. Interestingly, he said his clinics in London (both NHS and private) were flooded with patients experiencing stomach disorders from this medication. He said the manufacturers need to acknowledge the scale of the problem and patients need much better support and information.

In fairness, the medication certainly works! I have lost so much weight in 11 days and once my CT scan is complete and if I am given the ok, I will try again but this time with a provider that can offer either doctor-led clinical support or a cheaper provider that offers direct access to a pharmacist.

I really hope this detailed review helps you make an informed choice about your supplier. I tried so hard to make the right decision, and this journey has already taught me so much!

Response to SJ's feedback:

1) Caroline, is the CEO of this company, and therefore she will be invested in the success of the product. There is nothing wrong with stating her sales pitch was brilliant when it was?!
2) I never stated I was pressured to buy the product, so why have you written that? I started on Caroline's advice AFTER I returned from my summer holiday—hence the delay.
2) I did not spend an hour with Caroline. It was much shorter than that. 35 minutes top. She was late for the appointment, so perhaps that is why you are confused. I booked it via your online portal. She should not offer appointments to new clients if they clash with staff meetings. I don't believe that it is my fault, and it is completely irrelevant.
3) I did not know I was corresponding with Caroline as all of the text messages are only signed 'The SJ Team' or sometimes 'The SJ Clinical Team'. Why is there no consistency here, and why is there anonymity?
4)The clinical advice, in my opinion, WAS BASIC because when I texted the helpline at 18.26 complaining of the tummy pain after doing what was initially suggested i.e drinking peppermint tea and having a few sips of Gavison, of it being "a bit worse," the reply at 19.30 was, "If the abdominal discomfort is not subsiding, then maybe this just isn't for you." I am sure readers of this will agree that I was right to expect a little more when paying on average £80 extra for your "clinical advice" service.
5) I immediately replied requesting further advice because I was disappointed to just stop.
6) I heard nothing until the following evening at 18.37 from "SJ Clinical", who only THEN advised me to seek GP advice.
7)It's such a shame you didn't fully explain why you are selling stock that is soon to expire.

22 August 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Dear Anna

Thank you for your feedback. While we respect your opinion, we must address the misconceptions raised. Our experienced practitioner, Caroline, consistently delivered prompt and professional advice at every stage of your engagement with our services.

It's important to note that Caroline is not driven by sales, as implied. During your free consultation, she dedicated over an hour to address all your enquiries, even rescheduling a staff meeting to accommodate your consultation. It's important to emphasize that at no point were you pressured or solicited for payment; rather, Caroline advised you to consider your decision, and the product was only ordered by you a couple of months later.

Regarding the treatment process, minor side effects are common and typically resolve on their own. In your specific case, when initial treatments proved ineffective, further escalation was necessary as per standard medical practice. It's important to highlight that seeking to remotely diagnose your condition and recommend medication were not appropriate, hence Caroline rightfully advised an examination by your general practitioner after advising cessation of the medication. Your independent decision to continue the medication despite her advice reflects our respect for individual autonomy and the limits of our advisory role.

We take pride in our comprehensive experience, having treated over 50,000 patients. The rarity of severe stomach issues associated with the medication among our patients is notable. Reassuringly, our product supply, including Mounjaro, was accompanied by official documentation from Eli Lilly acknowledging the short dates, dispelling any suggestion of deliberately selling old stock.

The insinuation that Caroline lacks clinical aptitude for her role is deeply troubling. With 18 years of focused research in this field, she is esteemed by leading specialists, consultants, and GPs nationwide. Their unreserved referrals of critically ill patients requiring weight loss prior to life-saving treatments or surgeries attest to her commendable service, often provided pro bono, emphasizing her dedication to patient welfare beyond financial gain.

Caroline's contributions have been widely recognised by esteemed endocrinology professors. Her groundbreaking blueprints have become industry standards, further enhancing our professional standing.

We appreciate your patronage and respect your decision to explore alternative providers. We extend our best wishes for your future endeavors.

Rated 5 out of 5 stars

Life changing !!!

I can’t recommend SkinnyJab and the incredible team, especially Caroline, enough! After struggling with my weight for years, I finally decided to give SkinnyJab a try, and the results have been nothing short of miraculous. In just three weeks on Monjaro, I lost 16lbs—and I feel absolutely amazing!

From the moment I reached out, Caroline and the team were incredibly supportive, professional, and attentive. They guided me through the entire process, answering all my questions and making sure I was comfortable every step of the way. Their knowledge and personalised care made a world of difference, and I truly felt like I was in the best hands possible.

The results speak for themselves. Not only have I shed the pounds, but I’ve also gained a newfound confidence and energy that I haven’t felt in years. SkinnyJab has given me a fresh start, and I’m beyond grateful for Caroline and the team’s dedication to helping me achieve my goals.

If you’re considering taking the plunge, don’t hesitate!!! I really recommend, and it might just change your life as it did mine!

3 August 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi

and Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

Excellent weight loss with mounjar had…

Excellent weight loss with mounjar had great results and support from Caroline would highly recommend!

1 August 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi

Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

I have loved the skinny jab experience

I have loved the skinny jab experience
Lots of support and advice
Caroline has been amazing
Skinny jab is not just about losing weight it supports a life style change especially when like me having menopausal weight gain and border line diabetic
I feel and look younger and have a better understanding of food with support from the team …. I would highly recommend this service

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Caroline and her team are swift to respond, able to answer all queries and very communicative regarding delivery. Since liaising with Caroline she has been super knowledgeable in guiding me through what’s right for me and my body. Whether that be type of jab, volume, frequency etc. it’s become a very trusted part of my health journey. Communication and flexibility regarding delivery is super, swift responses and lots of flexibility on delivery. I can’t recommend highly enough .

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Skinny jab fantastic

The skinny jab has been a fantastic help to give my that boost I needed to loose weight. It helps me to remain focused on healthy eating and portion control without the hunger pangs and loss of energy. The communication has been second to none and I always get a swift reply from the team who have always been responsive to any questions that I have. I would highly recommend this for anyone who needs support with their weight loss journey.

30 May 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi Charlotte
Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

Would recommend

Started out with skinny Jab quite a few years ago actually going to meet Caroline and the team in their offices near Manchester was on the pen daily then. Have since started out with them again for the past few months using the wegovy the once a week pen. Have lost nearly 2 stone which I'm very happy about. I have a very busy life so have not had time for gym and partly used the diet information provided by the team. Mild side effects include stomach pain with 1st injections eases off as each day passes and sometimes feeling a little nauseous. The skinny jab might be slightly more expensive than other companies selling similar products but Caroline and team are always on hand on what's app to answer any questions and provide informative information to help me along the way. I would recommend this company as very trustworthy.

23 May 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi Rachelle

Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

The skinny Jab company has been…

The skinny Jab company has been excellent ⭐️⭐️⭐️⭐️⭐️
I can honestly recommend this company for help with any weight loss treatment and dietary support & advice.
Caroline has always supported me through my treatment and given me excellent dietary advice, if I have ever needed any 1:1 support while I am on my treatment Caroline has contacted me back straight away, I can’t fault this company they have been absolutely amazing with me through my weight loss journey, with the treatment recommend for my needs and the dietary advice given to me I have lost weight and I am starting to feel myself again.
this company is trustworthy, confidential & legitimate.
Thank you so much Caroline & all at the skinny jab team for all your continued help & support you have been amazing.

21 May 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi Laura
Thank you so much for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience and your trust in us is deeply valued.
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

Great communication

I have been on my skinny jab journey since October but have not took the pen consistently due to holidays being taken but still feel it has worked for me loosing around 1 1/2 stone. Not going to lie haven't followed any diet plan which was provided by the team or have not exercised due to work commitments. I feel if I had done both I would of lost more. Caroline & The skinny jab team are always on hand for a what's app message to answer any questions I have or to let me know if they have any offers on. I know there are other places this pen can purchased for a lower price

21 May 2024
Unprompted review
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Reply from Skinny Jab

Hi Carl

Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

Amazing product best way to give your…

Amazing product best way to give your weight loss a kick start, great customer service and quick delivery.
I never experienced any side effects.
100% recommend.

Bonnie Jones

19 May 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi Bonnie

Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

Rated 5 out of 5 stars

I have had a very positive experience…

I have had a very positive experience of Skinny jab, they were recommended to me by a close friend. I have never taken any sort of slimming tablets/injections before but as losing weight is getting harder I wanted to give it a try. I contacted the team who were lovely and answered all my questions and when I received the injection pen they helped me and assisted me on how to use this, I have lost 71bs in my first three weeks, and I am very much looking forward to my next stage, I throughly recommend Skinny Jab, they are a professional organisation and the staff are wonderful.

11 April 2024
Unprompted review
Skinny Jab logo

Reply from Skinny Jab

Hi Julie

Thank you for taking the time to leave us a 5-star review. We're so glad you are satisfied with your SkinnyJab experience
Our team is committed to delivering a high-quality professional service, and your feedback greatly encourages us. We look forward to giving you continued support along your journey with us


Warmest Wishes
The SJ Team

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