The Sincura Group Reviews 32

I have emailed the company no less than 5 times expressing my interest in membership and despite my confirmation that all emails were opened, they never once responded to my requests. This was both to the Canadian Office and to the main email address. Probably saved me a headache on getting scammed anyhow.

I have been using sincura concierge for a few months now (as part of my credit card service with cornercard). Very impressive service - amazing turnaround time of responses, very friendly and helpful staff, and always manage to get my reservations. Love the app.

Never left a review in my life but then no-one has saved my life like sincura. Quite simply, 24 hours ago I wasn’t going to glastonbury despite shelling out thousands of pounds on tickets promised to me by a scam company. All packed, about to leave and devastated. A friend recommended sincura as the company that makes the impossible possible and I contacted them to help me out. 24 hours later - after a lot of work by the amazing team - and we are walking through the gates with a bell tent and hospitality access. Cannot thank the sincura team enough - you have a client for life here. Special thanks to Matthew who was incredible - even at 11pm at night.

The experience has been fantastic so far. They are always quick to respond with excellent customer service. I have mostly been using this service to book restaurants and bars. You can tell the team is extremely knowledgeable as their recommendations are always top-notch. The reservations are also done instantly which has saved me lots of time and hassle so thank you team keep up the great work. Would highly recommend Sincura.

The Sincura Group offers exceptional service with a touch of elegance. From exclusive event tickets to organising bespoke travel experiences, their team goes above and beyond to meet every client's needs.

Absolutely fantastic service! I turned to The Sincura Group when I couldn't find tickets anywhere else, and they delivered beyond my wildest expectations. Not only did they secure the elusive tickets I needed, but they also did so with efficiency and professionalism. Their dedication and resourcefulness are truly commendable. If you ever find yourself in need of hard-to-get tickets, look no further than The Sincura Group. They're a game-changer!

I have been a member of The Sincura Group for a few months now and I have to say I am incredibly impressed! The Membership team are really quick to reply and keep in regular contact with me. Customer service is second to none.

I recently had the pleasure of engaging with The Sincura Group for a last minute NYE request and I was thoroughly impressed. Their customer service was excellent, demonstrating genuine dedication and responsiveness. The team's expertise in local events, VIP experiences and concierge services was impressive. They delivered promptly and professionally on a quite challenging request. Overall, they have exceeded my expectations, and I highly recommend their services. Thank you.

Been following sincura for a while and watched their growth and the hype around the company. When I heard they were launching in Switzerland I had to see this myself. So I ordered a Cornèrcard Visa card to give me access to their white label service. Very impressed with their local knowledge in Switzerland, their app, their response times, and their professionalism. So far I have booked restaurants, travel itineraries, car hire, and they are helping me source Christmas presents for my wife (Hermes handbag). It’s only been a few months of using th concierge but it’s impressive. They genuinely know their stuff. Really friendly team and they seem to genuinely care.

I am an oversees business owner and use Sincura when I travel (mainly UK, USA, and UAE). They build me full itineraries, arrange my hotels and restaurants, and tickets to events. They have excellent connections around the world and always go that extra mile to ensure my trips runs smoothly. Very good communication, great app (especially like their city guides which help me explore on my travels) and seemless communication with my account manager who seems to never sleep. Thoroughly recommend Sincura.

I have tried a lot of concierge services over the years and never found one that didn’t frustrate me. Either slow response times, overpriced service or not providing me with answers that I can’t do better myself. Breath of fresh air to see Sincura Concierge in action - super fast response times, very fairly priced with no markups on services or hidden costs, and they truly do have access to the things that I don’t. Also a great app - keep up the good work.

World-Class Experience, world-class service. World-class service is defined as vastly exceeding customers' expectations and building brand loyalty as a result. When something is world-class it is far from being ordinary, it is extraordinary, it is outstanding, and this is Sincura. This is who they are.

I am a success coach for Elites and Experts, an actress and a singer. As I was taking action to manifest some of my biggest dreams last year, I decided that I was going to attend an award event before the end of the year, meet celebrities and step into this world I know I am destined to be part of. I was doing Google research when I discovered The Sincura Group. The 65th London Film Festival happened to be taking place right at that time, I immediately emailed them about it. This was it, I had found my opportunity. I was joining. It was written that participants would be walking the red carpet. I was blown away. On my vision board, I created on 10th April 2021, I put that I would walk on the red carpet first then the other bigger things would happen. After joining The Sincura group (I opted for the Film Club Membership) on 10th October 2021, I walked on the red carpet at The Tender Bar Premiere and saw Hollywood actor George Clooney, his wife Alma and Hollywood actor Charles Dance whom I greeted. I invited my friends, got tickets for them and till today they are unanimous, The 65th London Film Festival is an experience they will never forget. I have tears in my eyes as I write about it. This is what I call extremely powerful.

I attended other red carpet premieres during the Festival and saw many other celebrities like Maggie Gyllenhaal, Olivia Colman, Dakota Johnson, Ben Ofoedu and got to take pictures with some of them. Ben Ofoedu shared our picture together on his Instagram story and started following me on Instagram.
X-Factor winner Alexandra Burke was at King Richard red carpet Premiere, my account manager at Sincura started calling her and she walked to us and took a picture with each one of us.

The account manager I have at Sincura, Matas is one of the most extraordinary and gifted people I have met in this world. He is always impressive, telling me about the latest hottest offers and he is so positive. His mindset is mind-blowing. He is the best account manager I have ever had. He delivers each and every time and gets the job done.

I have had the honor to meet the rest of the team including the two directors and they all give you a 5 star experience, no matter who you speak with at Sincura. That is special. Not every company can do that. They have a code I respect.

I have always been treated well by everyone and showered with love, praise and favour.

Yes, I recommend The Sincura Group! I hope my testimonial puts a smile on many faces and many others see their biggest dreams come true here. You are worthy.

It has always been on my bucket-list to walk the red carpet at a film premiere. This year I turned 50 so decided to take the plunge and treat myself. I was being quoted thousands of pounds by other companies for tickets and was then recommended Sincura - who offered me tickets for free if I joined their film club membership (£35 a month). Too good to be true? I thought so, but decided the worst I could do was to lose £35.
I joined and the lovely team on the phone help me chose my film and booked it all in. They built my itinerary for the day, helped me with transport and hotels, and even booked me in for dinner at Gordan Ramseys afterwards (despite showing as fully booked when I tried to make a reservation).
3 days before the premiere no tickets had arrived - and i was getting worried. But the Sincura guys stayed in contact throughout and assured me that tickest for film premieres are notoriously released at the last minute to avoid forgeries. I need not worry as the next day they turned up, with an apology from my manager for the tardiness.
48 hours later I was strutting my stuff on the red carpet with all the stars at the London Film Festival. What an amazing experience, one i will never forget. Thank you Sincura for making my birthday!!!!
I would have given you 5 stars had it not been for the panic of the tickets not turning up - though the team did keep me updated and I realise it wasn't their fault.

About time a concierge released a decent app - makes life so much easier. Great work guys … as always one step ahead of the market. Looking forward to seeing what you do next.

I contacted Sincura to see if they could assist me with booking some time away in the UK over the Easter break. Not only did they source an amazing venue but arranged everything else we requested including a private chef for my husbands birthday supper. The team were all helpful and made an event that was proving stressful to arrange an absolute pleasure. Will definitely be using them again in the near future.

My experience with Sincura so far has been amazing. One of the best things about Sincura is their response times, they have been really quick to help me with my requests. It's really faster than any other concierges I have used before. Their app is also incredible, I have been using it daily to keep up with upcoming events, restaurant news, and more. I would definitely recommend them if you are looking for a concierge service.

I run a private wealth company and use Sincura's white label service - offering their concierge to our clients under our name (very few of whom know this is run by an external company and not by us). It's great for attracting new clients and it makes our clients feel special. It increases our services to our clients and stands us out from our competitors. We run all of our events and meetings through them - from cool restaurants to backstage at VIP concerts - the clients love it. Plus Sincura do the simple things - talking to our clients, keeping them engaged, and sending flowers on birthdays and such like. Keep up the good work guys.

Sincura have a really helpful team. Always quick to respond and have a fantastic new app ! Will be recommending to all my friends and family

I changed membership to The Sincura Group from one of their main competitors over a year ago and it was one of the best decisions I ever took. They are so personable and tend to every particular need I have. I can phone them or message them at any particular time of the day with any sort of request and it will be dealt with instantaneously. My wife and I decided on a very last minute dinner in London last week and no where could accommodate us but the team managed to get us reservations to some of the best restaurants and we then had the option to choose where we wanted to go. (We ended up in lucky cat, one of Gordon Ramsey's)

Our next request is trying to find places to go on a warm winter holiday and they are already providing us with such a vast option of places to go and also taking into consideration Covid, we thought it would be impossible. The team are really helpful especially as both me and my wife have very little time on our hands to organise a holiday and also making arrangements for our children for day care and activities during the day at the different hotels.

Their extensive knowledge of pretty much anything from hotels, restaurants and even removal men for our house just goes to show the vast contacts they have. As me and my wife have very little time on our hands, the extra help from the team is exactly why we chose a membership with sincura because they are so personable, professional and find exactly what we need.

Having moved to London at the start of last year, I had very little idea of the best spots to eat and drink but with that Sincura came to the rescue. After contacting them for some dining suggestions, I was responded to almost immediately with an extensive list of the trendiest restaurants in my whereabouts and before I knew it I had a booking confirmed for that very evening. All that simple! I went on to book multiple restaurants through their service along with getting tickets to a number of sold-out London events. They really know what they're doing, and with their help you'll feel like a true Londoner in no time!