The Save Point Reviews 88

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

2 Months and nothing I sent in my console to be fixed, 2 weeks in I'm told they've received the device. 4 weeks in after sending emails and calls, I'm told there's slightly more devices to be fixed t... See more

Rated 5 out of 5 stars

Amazing service! Ordered PS move controllers which had sold out everywhere and luckily found some on the Save Point website at an amazing price. Super quick delivery over the Christmas bank holiday. W... See more

Rated 5 out of 5 stars

Couldn't find ps4 move controllers anywhere, remembered that we had a local shop, added to their email list and was notified as soon as the stock came in. They weren't charging over the odds like some... See more

Rated 5 out of 5 stars

Fixed the nintendo switch lite perfectly. It was just before Christmas at the busiest time of year so the repairs took a couple of days extra. However the company did an extra repair at no extra cost.... See more

Company details

  1. Trading Card Store
  2. Hobby Store

Written by the company

One-Stop-Shop for all things gaming! We supply a large selection of video games, console's and accessories. We are a replacement parts distributor, and also have an in-house console repair and refurbishment centre.


Contact info

4.1

Great

TrustScore 4 out of 5

88 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

2 Months and nothing

2 Months and nothing
I sent in my console to be fixed, 2 weeks in I'm told they've received the device. 4 weeks in after sending emails and calls, I'm told there's slightly more devices to be fixed than usual but they'll take a look at my device soon. 6 weeks in after more contact, I'm told they'll give me a refund as they haven't gotten to my device and will ship it back. 8 weeks in they had my device confused with someone else's and didn't ship it. Today, I have my device in my hands same as sent, - 1 screw, idc that it took 2 months - poor communication was the main issue .

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Over the moon with the repair service

Over the moon with the repair service. When my daughter's Nintendo 2DS XL suddenly stopped working, I thought I'd have to shell out over £200 to replace it, however after a quick Google search I found this place.

So glad I did, as it was super straightforward to send over the device, and in no time at all, it was back with us, fully functional.

Thank you so much - highly recommended.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Fixed the nintendo switch lite perfectly. It was just before Christmas at the busiest time of year so the repairs took a couple of days extra. However the company did an extra repair at no extra cost. Very fast delivery when the item was fixed. Will definitely be using this company again.

17 December 2024
Rated 3 out of 5 stars

This was slightly disappointing…

This was a slightly disappointing experience. The delivery was a bit slow and the customer service was good although this was slow too. I do recommend this company to people but only if you are willing to wait 2-3 weeks for a pretty basic repair.

17 December 2024
Rated 3 out of 5 stars

The Save Point provides a reliable and…

The Save Point provides a reliable and efficient service, fixing my tech issue quickly. They replaced a faulty part and offered speedy delivery. While they sorted the main problem as promised, they didn't check the other minor issue I mentioned. Overall, they offer good service at a fair price, though attention to extra requests could be improved.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service & prices

Great customer service. Answered a product query email very quickly and delivery also super quick. Price of Nintendo Switch game was also cheaper than other sites. Would recommend.

18 November 2024
Rated 5 out of 5 stars

PS5 Controller Repair

Fantastic service. Needed 2 PS5 controllers repaired for stick drift. I selected what day I wanted Royal Mail to collect the package from my house and 4 days later they arrived back. The controllers were fully repaired and work great. Thank you

7 November 2024
Rated 5 out of 5 stars

Amazing company

Amazing company, sons switch side rail wouldn't connect the left joycon so they replaced the rail, all works great 😁 speedy delivery and fix, great service, I alway use them.

19 September 2024
Unprompted review
Rated 4 out of 5 stars

Fast, efficient, and easy

Fixed the issue I was having so they did achieve the service I paid for. I did cheekily ask if they could have a look at my volume down button too however it appears they did not do that. Still highly recommend as they are very fast and efficient completing the repair within two days

20 August 2024

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