Thermatekheating Reviews 150

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and extensive knowledge. Many appreciate the prompt and reliable service, with technicians often arriving on time and providing clear explanations of the work performed. Reviewers frequently mention the helpfulness and friendly demeanor of the staff, noting their ability to provide insightful advice and address complex issues effectively. The company's commitment to thoroughness and communication throughout the process is also highly valued by consumers.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Thermatek for boiler service after they fitted Tado remote system earlier in the month. Easy to book, they stick to the appointment. Time with 2 hour window given on booking. Happy with price... See more

Rated 5 out of 5 stars

Had Thermatek booked to come and install Tado remote heating thermostat in my house. From initial call back for quote and booking the appointment found Ryan very professional and quick to respond. O... See more

Rated 5 out of 5 stars

Good product, well explained and installed by Ryan. Turned up on time, excellent workman, friendly and a fountain of knowledge. Couldn't be better

Rated 5 out of 5 stars

Ryan is so fast to check my boiler next day. He is the first engineer I met so far to fully explain what the problem of the boiler is. Therefore I can estimate what is the ceiling price for repairing... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Broken old flush mechanism fixed

From my photograph of he problem they got the parts and came at a convenient time to quickly fit it. Did the job quickly and efficiently no mess. I had feared a complete new cistern and toilet pan but they got the flush working again. Brilliant job.

10 April 2026
Rated 5 out of 5 stars

Phoned them after an emergency Scottish…

Phoned them after an emergency Scottish Gas house call, Ryan sent TWO engineers to get the gas working and replace the broken valve within an hour of phoning. the guys done the job in under an hour. I was amazed at how quick and efficient they were. Lovely chaps as well. Highly recommend.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional install of Tado Smart Thermostat system

2 technicians arrived on time provided to set up a Tado Smart Thermostat system .. one installed the receiver to the boiler and the other the thermostat in the living area .. all completed and working within an hour or so. I was then taken through a handover on how everything worked. Very professional service.

27 March 2026
Rated 5 out of 5 stars

Highly recommend

Highly recommend, great guys and did a professional and efficient job installing our Tado system. Knowing they had expertise on the system filled us with confidence they were the right team for the job.

23 February 2026
Rated 5 out of 5 stars

Excellent, prompt service.

We received a very prompt reply from the web based enquiry form and were kept up to date with the visit time. The job was done promptly and we are very happy with the service provided. Highly recommend this company.

24 February 2026
Rated 5 out of 5 stars

Successful outcome

Ryan liaised with Vaillant over complex Air Source Heat Issue which enabled a successful outcome to be realised and vital winter heat to be restored.

6 February 2026
Rated 5 out of 5 stars

Thermatek were great!

Thermatek were great! Replacing the old boiler in my flat was a tricky job given the position and the building. Neighbours in other flats had been forced to get an electric boiler by other companies that didnt want the hassle, but Thermatek were able to make it work in a compliant gas safe way to a very high quality. They fitted a new Keston combi boiler, and removed the old boiler and heat tank. They were super friendly and helpful to me and my neighbours whose flat they needed to access to carry out the work. The work was done at a very fair rate especially given the quality. Thermatek left my flat and the rest of the building tidier than they found it, and with a more efficient heating system that will save me money in the long run. Great experience start to finish 10/10 would recommend, and will be employing them again to service the boiler.

29 January 2026
Rated 5 out of 5 stars

Super ASHP install

We chose Ryan Beattie, Thermatek Heating, to install an Air Source Heat Pump to replace our LPG boiler and are very pleased that we did so. We were impressed by Ryan’s professionalism and commitment towards doing an excellent job. He kept us informed throughout the process and was always available to answer any queries we had. The install went very smoothly and we are delighted with the result. We’d highly recommend Thermatek Heating.

23 January 2026
Unprompted review

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