The Ramp People Reviews 

11,220
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,024 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the sturdy, high-quality materials of the products that perfectly meet their daily needs. Many people note that the online ordering process is smooth and straightforward, while customer support staff consistently offers friendly and helpful advice before purchases. However, some reviewers were not happy with delivery complications, mentioning that orders occasionally arrived in separate parts or required contacting support to resolve missing items. A few other people also felt that product sizing could be tricky, noting that certain items were occasionally difficult to fit through standard doorways or spaces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and sturdy build of the... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and next-day shipping options.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are sturdy, well-made,... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with the efficient and... See more

Order

Reviewers highlight positive aspects of the order process, describing clear websites, helpful customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesterday, only 48 hours after placing my order, 2 small dog ramps arrived to help my dachshund get up and down. Excellent quality and lots of height options means they are perfect for access to the... See more

Rated 5 out of 5 stars

Spoke to staff for advice before purchase, and also after when amending delivery date. In each case, staff were knowledgeable, articulate, helpful. Needed to get wheelchair user into house that ha... See more

Company replied

Rated 5 out of 5 stars

Good clear measuring instructions on website plus advice on what size ramp to buy. Helpful videos of actual product being put into place in a doorway. Product was in stock so delivery was fast. Pri... See more

Company replied

Rated 5 out of 5 stars

Very user friendly website where it was a simple task to find the product I needed. Great comms which assisted in my decision making. Product delivered at the pre-specified and agreed time and date to... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Manufacturer
  4. Medical Equipment Supplier
  5. Office Equipment Supplier
  6. Safety Equipment Supplier

About The Ramp People

Written by the company

The UKs No.1 Ramp Supplier

  • Over 25 years manufacturing experience
  • Best Price guaranteed
  • Thousands of ramps in stock
  • Next Day Delivery Available
  • Free UK Mainland delivery *2-3 days
  • No quibble 60 days returns
  • Huge range of car ramps, commercial ramps, vehicle ramps, truck ramps, van ramps, disabled ramps, scooter ramps, portable ramps, speed bumps, motorbike ramps, cable protectors and wheelchair ramps

Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(11,220)

918 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I work for Midland Metro and my first…

I work for Midland Metro and my first time using The Ramp People. My questions were answered quickly, I received the proforma invoice quickly and the ramps were delivered a couple of days after payment was received.

9 June 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Helpful staff

Helpful staff - very quick delivery -
Ramps working well

4 June 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Living in a Grade 2 listed cottage we…

Living in a Grade 2 listed cottage we cannot change a lot which dates back to when it was built, including the paving stones etc. As my husband relies on a wheel chair, getting in and out of the house was a challenge. The Ramp people provided us with a long term solution to enable us to get his in and out of our cottage without getting stuck in the ruts etc created over time.

15 June 2026
The Ramp People logo

Reply from The Ramp People

Hi

We really appreciate the positive review, thank you for your lovely feedback!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Delivered next day and the ramp was…

Delivered next day and the ramp was exactly what I was after. Heavy duty and great quality:

8 June 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

First class service and product

First class service and product. Returned the first items as I had made an error and then reordered. Products were delivered on time. My initial cost was refunded promptly and with no issues.

26 May 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Great prompt service

Great prompt service! Fits our step perfectly! Good quality!

12 June 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Great product

Great product

3 June 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

We had ordered three items by mistake…

We had ordered three items by mistake but after contacting your company the matter was dealt with very professionally etc and looking forward to the refund being put back on my credit card etc 🙋‍♂️

3 June 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Delivery excellent.

Delivery excellent.
Fitting spot on.
Works well.
Happy Bunny.

5 June 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 1 out of 5 stars

Adjustable ramp

Ordering and payment went smoothly, recieved email of delivery date/time, when the delivery came it was one box, opened with some bubble wrap hanging out the top,just one piece of the ramp and a bag of fittings,looked like a return, anyway phoned up and was told there is a second delivery tomorrow which should have the remaining ramp and fittings, I did get the second delivery, this time just torn bubble wrap and sellotape with a bag of fittings stuck on the inside, so I started to assemble, clicked the link which was sent in a email for assembly instructions, no luck said outdated, I did ring up again and was sent further links which did open and I was able to check the fittings and assemble. I was expecting one delivery with everything there, not bits over 2 days, the ordering and payment was done by me, so the company carnt really take credit for that, for an item which cost nearly £700 I was expecting abit of professionalism, at least let me know that the items will be delivered in bits, the person I spoke to had no communication with the warehouse and could not check what was sent to me, instead asked me to forward pics so he could figure out what was sent and what was missing

9 June 2026
The Ramp People logo

Reply from The Ramp People

Hi there,

Thank you for taking the time to leave us a review.

We were a little surprised to see a 1-star rating, especially as you've mentioned the ordering process itself went smoothly so we hope you don't mind us sharing some context.

Receiving items separately is completely normal when ordering multiple products - this helps reduce shipping costs allowing us to keep our pricing down. We can see your full order arrived within 2 working days, which is well within our advertised delivery timeframes.

We can also see that when you got in touch with our customer service team about the links, they were sent across to you within 20 minutes so we're really pleased the matter was resolved promptly. These instructions are also provided on the product page for customers to view themselves.

We have passed your packaging concerns on to our warehouse team so they can look at reviewing this and making improvements.

Kind regards,
The Ramp People

Rated 5 out of 5 stars

Good product

Good product

2 June 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

Rated 5 out of 5 stars

Absolutely First Class.......!!

Absolutely First Class.......Ordered and Delivered inside 23 hours from Monday into Tuesday

1 June 2026
The Ramp People logo

Reply from The Ramp People

Hi

Thanks so much for the review, we appreciate the positive feedback.

Kind regards
The Ramp People

Rated 5 out of 5 stars

Pleased with products and service..

Easy to order (size etc). Fairly quick delivery. No problems with delivery or product - good quality - arrived as ordered. (Some better indication of timing would have been good.) This is second time I've used this company and may well do again.

3 June 2026
The Ramp People logo

Reply from The Ramp People

Thanks so much for your review, we appreciate it!

Kind regards
The Ramp People

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look