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Thepuzzleworkshop Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Puzzle Workshop in UK is a scam!

I ordered three Revomaze puzzles from The Puzzle Workshop on December 15, 2024, paying £220.63. In March 2025 I emailed the company’s customer service as the puzzles still had not been delivered. They responded saying I’d get one in April 2025 and the other two after Q2 in 2025. I finally received the first one in June of 2025. In August I requested a refund for the remaining two. A new representative (Chris) replied, giving me medical history of his associate as the reason I still hadn’t received the remaining two puzzles and that they’d be delivered sometime in September. I emailed again in December 2025 stating that the puzzles still had not been received and citing their own terms and conditions justifying a full refund. There has been no response. DO NOT trust this company. They will steal your money.

1 December 2025
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