The Phone Monkey Reviews 

276
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Phone was like new and in absolutely pristine condition. Not a mark on it. I had asked for a battery with better than 90% health and when they could not satisfy that they installed a new battery at no... See more

Rated 5 out of 5 stars

purchased The Samsung Galaxy S20+ amazing service, excellent customer service. fast shipping with tracking service. would not buy my phones anywhere else and great backup service what more do you need... See more

Rated 5 out of 5 stars

Great, fast, efficient service. Ive bought several phones from them and wouldnt buy anywhere else now. New phone at the best price. They are super helpful if you ring asking anything.

Rated 5 out of 5 stars

I received an iphone 11 from The phone monkey today, I have bought all our family phones over the past few years from The phone monkey, as always, excellent price, delivery time and customer service f... See more

Company replied

Company details

  1. Cell Phone Store

Information provided by various external sources

Ireland's leading provider of New & Pre-owned Mobile Phones.


Contact info

4.9

Excellent

TrustScore 5 out of 5

276 reviews

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No recent history of asking for reviews

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4.9

All reviews

(276)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I contacted phone monkey by phone on…

I contacted phone monkey by phone on tuesday to make some enquiries. They were very helpful on both occasions. I ordered my item late tuesday and it was delivered to me on Friday. Very efficient and fast and friendly service. It is always a bonus when you can actually talk to someone when you are purchasing an item. Thank you.

12 December 2020
Rated 5 out of 5 stars

Highly recommend!!

Ordered a brand new I phone se at the cheapest price I could see anywhere! Phone came three days later perfectly sealed in box... delighted with the service and contact was a breeze! I would highly recommend this company!

11 December 2020
Rated 5 out of 5 stars

The service I received from The Phone…

The service I received from The Phone Monkey was first class. They were very efficient and helpful. I returned my purchase as I managed to get my own phone fixed. They were equally as efficient and friendly in processing my refund. I would highly recommend dealing with them.

11 December 2020
Rated 5 out of 5 stars

Brilliant service

Brilliant service , I first heard about monkey business on today FM so I gave them a call I was looking for a battery for my old phone spoke to a very helpful gentle man , anyway after a few days he called me back , he had rang all his contacts but to no avail , wasn't surprised as the phone was old , anyway the next day I rang the store again , spoke vanessa ordered a phone on fri it was here next day , that is what I call brilliant customer service, also she told me any problems at any time she would be delighted to help, thanks a mil, long may ye continue , merry xmas to all

5 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service can not fault this…

Excellent service can not fault this business thanks so much for fast and excellent service will definitely recommend to anyone looking for phone

18 November 2020
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Reply from The Phone Monkey

Thanks for the order and the review Jan much appreciated.

Rated 5 out of 5 stars

Second excellent experience

Second phone I’ve purchased from Phone Monkey and absolutely delighted with the phone and super fast delivery.

8 November 2020
The Phone Monkey logo

Reply from The Phone Monkey

Thanks for the order and the review Sarah much appreciated.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, haven't used the phone yet as its a Christmas gift, I'm sure there will be no problems!!

7 November 2020
The Phone Monkey logo

Reply from The Phone Monkey

Thanks for the order and the review Noelle much appreciated.

Rated 5 out of 5 stars

Top rate service

Top rate service. Phone was delivered within 2 days. Fantastic doing business with you. Will definitely be using this website again. Thanks

5 November 2020
The Phone Monkey logo

Reply from The Phone Monkey

Thanks for the order and the review James much appreciated.

Rated 5 out of 5 stars

Pros at good customer service

Pros at good customer service! They always answer my questions promptly and politely, and put in a lot of effort to keep me informed of where my order is at and what is happening with it, I really appreciate their openness and honesty.

29 October 2020
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Reply from The Phone Monkey

Thanks for the order and the review Joanna much appreciated.

Rated 5 out of 5 stars

I received an iphone 11 from The phone…

I received an iphone 11 from The phone monkey today, I have bought all our family phones over the past few years from The phone monkey, as always, excellent price, delivery time and customer service from Dave and Vanessa. Thanks guys. Ive also recommended them to friends who have been very happy too.

23 October 2020
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Reply from The Phone Monkey

Thanks for the Orders and the Review Barbara much appreciated.

Rated 5 out of 5 stars

1st time using phone monkey

1st time using phone monkey. I'm not disappointed.
Vanessa had I'm phone to me in 2 days brilliant and I love it. I'll be telling all my friends.
Thanks again.
Kind regards Chris motosmartdrivingschool

22 October 2020
The Phone Monkey logo

Reply from The Phone Monkey

Thanks for the Order and the Review Chris much appreciated.

Rated 5 out of 5 stars

An absolutely brilliant company to deal…

An absolutely brilliant company to deal with, great saving plan to make things much easier for people very friendly and helpful staff and very obligation. Def 5* and more for these

22 October 2020
The Phone Monkey logo

Reply from The Phone Monkey

Thanks for the Order and the Review Linda much appreciated.

Rated 5 out of 5 stars

Great prompt service!

Having dropped my S8 Galaxy and shattered the screen, I was delighted to see that The Phone Monkey could help me. Delighted to say that after 3 days (having posted the phone) I received it back like new. Thanks a million Jason and co.

17 October 2020
Unprompted review
The Phone Monkey logo

Reply from The Phone Monkey

Glad we could help Melissa and thanks for the review it'' much appreciated.

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