Phone was like new and in absolutely pristine condition. Not a mark on it. I had asked for a battery with better than 90% health and when they could not satisfy that they installed a new battery at no... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
purchased The Samsung Galaxy S20+ amazing service, excellent customer service. fast shipping with tracking service. would not buy my phones anywhere else and great backup service what more do you need... See more
Great, fast, efficient service. Ive bought several phones from them and wouldnt buy anywhere else now. New phone at the best price. They are super helpful if you ring asking anything.
I received an iphone 11 from The phone monkey today, I have bought all our family phones over the past few years from The phone monkey, as always, excellent price, delivery time and customer service f... See more
Company replied
Company details
Information provided by various external sources
Ireland's leading provider of New & Pre-owned Mobile Phones.
Contact info
3103 Citywest Dublin 24, Dublin 24, Dublin, Ireland
- 016855435
- info@thephonemonkey.ie
- www.thephonemonkey.ie
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I contacted phone monkey by phone on…
I contacted phone monkey by phone on tuesday to make some enquiries. They were very helpful on both occasions. I ordered my item late tuesday and it was delivered to me on Friday. Very efficient and fast and friendly service. It is always a bonus when you can actually talk to someone when you are purchasing an item. Thank you.
Highly recommend!!
Ordered a brand new I phone se at the cheapest price I could see anywhere! Phone came three days later perfectly sealed in box... delighted with the service and contact was a breeze! I would highly recommend this company!
The service I received from The Phone…
The service I received from The Phone Monkey was first class. They were very efficient and helpful. I returned my purchase as I managed to get my own phone fixed. They were equally as efficient and friendly in processing my refund. I would highly recommend dealing with them.
Brilliant service
Brilliant service , I first heard about monkey business on today FM so I gave them a call I was looking for a battery for my old phone spoke to a very helpful gentle man , anyway after a few days he called me back , he had rang all his contacts but to no avail , wasn't surprised as the phone was old , anyway the next day I rang the store again , spoke vanessa ordered a phone on fri it was here next day , that is what I call brilliant customer service, also she told me any problems at any time she would be delighted to help, thanks a mil, long may ye continue , merry xmas to all
Great help from the guys in the shop…
Great help from the guys in the shop and next day delivery received. Keep it up
Great Service and fast delivery.
Very satisfied with the service overall.
Excellent service can not fault this…
Excellent service can not fault this business thanks so much for fast and excellent service will definitely recommend to anyone looking for phone

Reply from The Phone Monkey
Second excellent experience
Second phone I’ve purchased from Phone Monkey and absolutely delighted with the phone and super fast delivery.

Reply from The Phone Monkey
Very fast delivery
Very fast delivery, haven't used the phone yet as its a Christmas gift, I'm sure there will be no problems!!

Reply from The Phone Monkey
I’ve bought two iPhones and I’m…
I’ve bought two iPhones and I’m absolutely delighted with them and the service of this company.

Reply from The Phone Monkey
Top rate service
Top rate service. Phone was delivered within 2 days. Fantastic doing business with you. Will definitely be using this website again. Thanks

Reply from The Phone Monkey
Pros at good customer service
Pros at good customer service! They always answer my questions promptly and politely, and put in a lot of effort to keep me informed of where my order is at and what is happening with it, I really appreciate their openness and honesty.

Reply from The Phone Monkey
I received an iphone 11 from The phone…
I received an iphone 11 from The phone monkey today, I have bought all our family phones over the past few years from The phone monkey, as always, excellent price, delivery time and customer service from Dave and Vanessa. Thanks guys. Ive also recommended them to friends who have been very happy too.

Reply from The Phone Monkey
1st time using phone monkey
1st time using phone monkey. I'm not disappointed.
Vanessa had I'm phone to me in 2 days brilliant and I love it. I'll be telling all my friends.
Thanks again.
Kind regards Chris motosmartdrivingschool

Reply from The Phone Monkey
An absolutely brilliant company to deal…
An absolutely brilliant company to deal with, great saving plan to make things much easier for people very friendly and helpful staff and very obligation. Def 5* and more for these

Reply from The Phone Monkey
Great prompt service!
Having dropped my S8 Galaxy and shattered the screen, I was delighted to see that The Phone Monkey could help me. Delighted to say that after 3 days (having posted the phone) I received it back like new. Thanks a million Jason and co.

Reply from The Phone Monkey
Great service and communication would…
Great service and communication would highly recommend these guys.
Delivery was very prompt also.

Reply from The Phone Monkey
10/10 would definitely recommend to…
10/10 would definitely recommend to anyone looking for an upgrade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







