It's a nice set up: two young guys in a lab coat, repairing phones while you can watch them work. I don't know if they price reasonably; having a new battery placed is always cheaper then buying a n... See more
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Company details
- Phone Repair Service
- Cell Phone Accessory Store
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Computer Accessories Store
Written by the company
ThePhoneLab weet alles over smartphones, tablets en laptops. Van hardware tot software, en van reparatie tot protectie en preventie. We zijn dol op techniek en werken graag met onze handen. Is je toestel kapot? Wij repareren het. Deskundig, snel, direct in de winkel, met of zonder afspraak. Maar we doen meer dan alleen repareren. Onze missie is om de levensduur van mobiele apparaten te verlengen en e-waste te verminderen. Door reparaties toegankelijk en efficiënt te maken, willen we de wegwerpcultuur in de tech-industrie tegengaan. ThePhoneLab streeft naar heldere en open communicatie. Zonder poespas. Wij zijn betrouwbaar en competent, en dat stralen we ook uit. Je ziet het aan onze cleane, frisse winkel en high tech lab, én aan onze mensen. Kwaliteit en prijzen van onderdelen houden we nauwlettend in de gaten – en daar handelen we naar. Zo kunnen we de beste service en de hoogste kwaliteit bieden, tegen de laagste prijs. Daarnaast hebben we een bredere visie: bijdragen aan de circulaire economie. We streven ernaar om tegen 2030 meer dan 2 miljoen mobiele apparaten langer in leven te houden. Dit is niet alleen goed voor je portemonnee, maar ook voor de planeet.
Contact info
Marnixstraat 253, 1015WH, Amsterdam, Netherlands
- info@thephonelab.nl
- www.thephonelab.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 29% of negative reviews
Typically replies within 1 month
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TOP, but strange pricing policy
Very nice guys in the store, friendly and quick. I am happy with the result. However, I booked a new screen for €149,- on the site, I had to pay €179,-
Quick and professional
Quick service, friendly and very professional staff. I live far away from the Beethoven straat but it’s work the detour
good help
good help; rather old phone needed a charging part; within one day fixed.
maybe more attention for older covers. Covers go faster than phones.
Friendly and honest service
Friendly and honest service. Recommendable!
Had a laptop that ran hot, thought related to dust on fan but was clean inside after diagnose so no charge.
Good service
Amazing Service and a thorough…
Amazing Service and a thorough professional who handled my phone’s repair
Great service
Great and quick service, very friendly people
The staff is very friendly and very experienced. They changed the battery of my iPhone very quickly. The price is well worth it and they use high quality components.
Amazing service, great employees and great tips/explanations
Booked an appointment about an hour before i walked in and got a warm greeting and they helped me straight away.
Staff is well mannered and adapts to the customer they are helping at that moment.
Great explanation about what was going on and what my options were going forward to fix my phone.
Unfortunately mine was so broken (motherboard) that it wasnt viable to repair it.
Will definitely come back here in the future if needed
Water damage been dealt with
There was water damage in my new MacBook. After a quick clean of only 5 minutes it worked again and I got a very nice discount. Thx a lot!
I do not recommend at all
I do not recommend at all. I made an appointment 3 days ago to replace a speaker, I came to their store and they told me they did not have it in stock and that I would have to wait. So I came from 35 minutes away with an appointment 3 days ago to be told they did not have it on the stock.Avoid as long as you can!
Professional, quick and friendly
Professional, quick service. My mobile has been repared very well.
Great service
Great service, rather than just taking the laptop and start repairing they really took the time to understand root cause and cost to repair. Advice was in the end not to repair, which I really appreciate! Will come back to this shop, they are trustworthy
the staff was very helpful and…
the staff was very helpful and transparant. also my phone is usable again!
No fuss, no buzz
Immediate clarity about the problem. A hands-on response. A quick fix. No fuss, no buzz. Sound advice on why it went wrong and what to do next. In two words: simply great!
very good experience
I've gone to the store in Tilburg to inquire the cost of changing a cracked screen. The guys in the store were very professional and helping and even if they did not have a price for me right away they got in contact the following day to let me know how much the cost would be. Since the repair was quite expensive they also worked with me to offer me cheaper alternatives.
Robert was professional and courteous
Robert was professional and courteous. He called me before my appointment to tell me that they might not have a part I needed. And when I got there and it turned out I needed something else, he quickly diagnosed my issue and gave me clear advice, which was to replace the phone instead of repair it, given the comparative costs. He charged me nothing for the diagnosis, and helped me make the best decision. I really appreciate it.
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