Charlotte flowers are grown with love and passion. A true British flower grower and excellent florist. Charlotte listened to my brief and created the most wonder dried flowers. I highly recommend u... See more
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Nice pampas but quality does not match the price
Company replied
I’ve brought a fair amount of pampas grass over the last 18/24 months. This is by far the best quality pampas I have purchased. Ordering was easy and Charlotte was very helpful, delivery was super... See more
Company replied
Absolutely adore my pampas bouquet, the colours are amazing, the quality is brilliant and it looks great in my hallway. Customer service was second to none, communication was spot on. Cannot wait... See more
Company replied
Company details
Contact info
Chars Florals, Edinburgh Drive, Kidlington, OX5 2JF, Oxford, United Kingdom
- 07831520286
- info@charsflorals.com
- www.thepampasstory.com
Charlotte flowers are grown with love…
Charlotte flowers are grown with love and passion. A true British flower grower and excellent florist. Charlotte listened to my brief and created the most wonder dried flowers. I highly recommend using the Charlotte for any floral occasion.
1 June 2025
Unprompted review
Great communication from Charlotte…
Great communication from Charlotte throughout. The product i brought Is simply stunning and was even delivered to me in person. Fabulous service from a independent business and a beautiful centerpiece for my Christmas table. Will highly recommend.
21 November 2022
Fabulous product,service and delivery.
20 November 2022
Beautiful products love buying from…
Beautiful products love buying from this store will purchase again
30 August 2022
Reply from Chars Florals
Thank you for the amazing review Pia! We are ever so grateful for your custom and are glad you love your bunny tails. Thanks again x
Absolutely love my pampas thankyou for…
Absolutely love my pampas thankyou for packing them super careful!! 😁
13 February 2022
Reply from Chars Florals
Thank you so much for the amazing review Tina. We are so glad you love your pampas and we thank you from the bottom of our hearts for supporting our small business! x
Absolutely adore my pampas bouquet
Absolutely adore my pampas bouquet, the colours are amazing, the quality is brilliant and it looks great in my hallway.
Customer service was second to none, communication was spot on.
Cannot wait to order again, just need to decide what to pick next!
Thank you so so much The Pampas Story.
2 February 2022
Reply from Chars Florals
Thank you for this amazing review Stacey! We are so glad you love your bouquet and were happy with the service you received. Thank you so much for supporting our small, and we look forward to seeing you again soon! x
Gorgeous Bunny Tails x
Great packaging, great communication, fabulous item!! I love my bunny tails so much the quality is great. Thankyou!! X
6 December 2021
Reply from Chars Florals
Thank you for the amazing review! We are so happy you love your purchase and had a good customer experience. Thank you for supporting our small business! x
Oh sooooo fluffy
I ordered the oh so oaty pampas grass it arrived so quickly and in perfect order packaged really well so no damage to the product , pampas is of high quality and so fluffy it’s just fab … the pampas story is def the one for all ur dry flower needs 💖
10 November 2021
Reply from Chars Florals
Thank you so much for the amazing review Tania! We are so glad you love your new purchase. Thank you for supporting our small business xx
Best pampus grass I have ever bought 😍
20 October 2021
Reply from Chars Florals
Thank you for the amazing review Kerry. We are so glad you love your purchase! Thank you for supporting our small business, and we look forward to you shopping with us again soon x
Amazing!!
Amazing pampas grasses - arrived in perfect condition, well packaged & very quickly delivery. Super happy with these!
11 October 2021
Reply from Chars Florals
We are so glad you love your purchase Amy! Thank you for the amazing review and supporting our small business x
Beautiful products
Great communication.
Beautiful products.
I put a second order in.
You won’t be disappointed :)
10 October 2021
Reply from Chars Florals
Thank your for your continued love and support to our small business Kimberley. We are so glad you love your purchase and look forward to you shopping with us again soon x
Nice pampas but quality does not match…
Nice pampas but quality does not match the price
14 September 2021
Reply from Chars Florals
Hi Stephanie, thank you so much for your review. We always keep our customers at the forefront of our business and appreciate any feedback whether it be positive or negative. We are highly praised on having quality products at affordable prices and constantly beat our competitors on price. We are sorry we've not met your expectations at this time, but hope that if you return we can exceed them. Thank you x
Reply from Chars Florals
Thank you so much! What an amazing review! We value your custom more than words can describe. Thank you x
Reply from Chars Florals
Thank you so much Angela! We are so grateful for your purchase and we're glad you are happy with it! Thank you for supporting our small business x
Absolutely perfect thank you x
2 August 2021
Reply from Chars Florals
Hi Jodie,
Im so glad you love your pampas! I think it looks absolutely stunning in the salon. Thank you so much for shopping small with me! X
I bought a balloon vase and some white…
I bought a balloon vase and some white and some grey pampas they came well packaged and they are absolutely beautiful the vase shows off the pampas perfect I love it
10 July 2021
Reply from Chars Florals
Hi Beverley, I think the pampas look great in your home and I'm so glad you are thrilled with your order. Thank you so much for the amazing review and for shopping small with me! X
First time purchasing & excellent…
First time purchasing & excellent service. Absolutely love my pampas will definitely be back soon for more . Extra bonus is that you can choose to pay by Clearpay which is always a big help to some customers
2 July 2021
Reply from Chars Florals
Thank you for the amazing review Louise. We are so glad you love your purchase and was happy with the service you received. We are so grateful to you for supporting our small business. Thank you x
The best and the fluffiest!!!
I had a great experience!! Received my order quickly and safely and it’s just the prettiest, fluffiest pampas grass I’ve ever seen! Outstanding customer service as well, which is always a plus!!!!
16 June 2021
Reply from Chars Florals
Thank you so much hannah for the amazing review! I am so pleased you chose to shop small with me, and I am glad it arrived safely in Texas! Thank you x
Reply from Chars Florals
Thank you so much for the amazing review & for shopping small with me. Love always x
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