Perfect! Oh my gosh these products are my favorite! Fast shipping and so carefully packaged I was impressed! I purchased two of my favorites – Sriracha tahini dressing and medium buffalo sauce along w... See more
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See what reviewers are saying
We are extremely happy with our order. The variety of the sauces we purchased have made cooking really fun and brought great flavor to many of our favorite dishes! We are so happy knowing we can add s... See more
Excellent customer service & product! Bought a bottle of the mustard BBQ sauce from a local store that went out of business. When I opened the sauce the lid was damaged making it unsafe to consume.... See more
The MEDIUM Buffalo Dipping and wing sauce or MILD Buffalo and wing sauce for beginners or with SENSITIVE DIGESTION has no onion and no garlic and 0g sugar ingredient. I love it. I used it in chili wi... See more
Company details
Information provided by various external sources
The New Primal pioneered grass-fed jerky in the US years ago and has since emerged as a tour de force brand, crossing categories with clean-lable condiments, helping to lead a Whole30-based better-for-you movement across grocery stores nationwide.
Contact info
297 Seven Farms Drive, Suite 201, 29492, Charleston, United States
- customerservice@thenewprimal.com
- www.thenewprimal.com
4.9
Excellent
511 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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no complaints
no complaints, u did great, customer service, good quality products.
1 October 2021
Unprompted review
Reply from The New Primal
Thank you for the kind words! We appreciate your support!
-The New Primal team
The New Primal and RV life
I started with The New Primal because of the Paleo/Whole30 culture. Their seasonings and dressings/marinades are THE BEST.
I have a shelf full of The New Primal and I live in an RV where space is at a premium. That's how much I love their products.
I also love how much they give back to the community. They are dedicated to helping bring people back to the table.
23 August 2021
Unprompted review
No words to tell
28 January 2021
Unprompted review
Inconsistency in flavor
My family has been purchasing the grass fed beef sticks for several years. We always enjoyed them very much. We recently had an experience with bone in two sticks. We contacted the company and they sent us two replacement boxes which we greatly appreciated. In the meantime, we had already purchased two more boxes of beef sticks. My family has noticed a change in flavor on the most recent 4 boxes of beef sticks that we don't find to be as favorable. The ingredients and packaging are the same. We are not sure what changed.
21 November 2020
Eating Healthy is easy with TNP
The New Primal Products make eating Whole30 & Paleo easy. I stocked up on sauces from their site and received them very quickly. My favorite is the Mild Buffalo sauce, it's great for tossing on shredded chicken on the go!
17 November 2020
Great tasting high quality sticks
Great tasting high quality sticks. Just put it on auto ship
12 November 2020
Tastes so good and it’s so good for you!
Super light and zesty. Compliments even the least flavorful of vegetables (like celery) without merely masking its taste with sugary or fattening ingredients like most dressings do.
11 November 2020
Totally obsessed with ALL THINGS New…
Totally obsessed with ALL THINGS New Primal! I am so happy to find whole food ingredients in products that taste GREAT!
4 November 2020
The New Primal is Awesome
The New Primal is awesome! I really love the Beef Thins for when I need something in a hurry. Their seasonings are great too. On top of that, they are a phenomenal people as well.
23 October 2020
Reply from The New Primal
Hi Brittany! Thank you for the kind words and we're happy you're enjoying our products!
Thanks!
-The New Primal Customer Service team
Bbq sauces have a really weird texture
Bbq sauces have a really weird texture, for my taste. Didn't care for the bbq's, but the buffalo's were good.
21 October 2020
Reply from The New Primal
Hi Kevin!
Thanks for the feedback! And while most customers love our BBQ Sauces we are always open to feedback from those that don't. We are happy that you're enjoying the Buffalo sauces and please don't hesitate to reach out with more insight. Thank you for all of your support!
The classic marinade is the best!
18 October 2020
Reply from The New Primal
Hi Jennifer!
We agree! And that's why it's one of our top sellers! We appreciate your support and kind words!
-The New Primal team
You went ABOVE AND BEYOND to fix my…
You went ABOVE AND BEYOND to fix my issue and it means the WORLD to my family! THANK YOU PRIMAL I will continue to be a customer!
17 October 2020
Reply from The New Primal
Hi Miranda!
Our customers mean the world to us and we're so happy we were able to make your day!
Thank you for all of your support!
-The New Primal team
So yummy!
I was so happy and thankful to be able to try this wonderful yummy product! I somehow got a bad bottle and they made it up to me. The buffalo sauce is good on everything and so is the seasoning! I’m addicted.
My favorite is putting the buffalo sauce in spinach and artichoke dip and putting the seasoning on Alfredo pasta and veggies! So good!
16 October 2020
I received my order in record time
I received my order in record time - 2 days, but one bottle of dressing was broken. I sent a message to customer service, and they responded immediately. They are sending a replacement plus an extra. That is above and beyond customer service. I wish all companies were so responsive.
16 October 2020
Reply from The New Primal
Hi Diane!
Thank you so much for the kinds words and we appreciate your support!
-The New Primal Team
This is one of the best companies to…
This is one of the best companies to deal with on every occasion. They sincerely care about their customers and their product!
15 October 2020
Very easy to order
Very easy to order, and super fast shipping. I think it took 2-3 days to get everything. All the products were packed in there safe and tight so they are safe.
15 October 2020
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