Great service from the Moving Portal whilst helping me resolve and issue with the surveying company. They are always quick to respond to emails, always answer the phone and everyone I spoke with was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Services: At the Moving Portal we operate a national panel of RICS Chartered Surveyors throughout England, Wales and Northern Ireland. The Moving Portal receive instructions from Mortgage Brokers, Independent Financial Advisors, Estate Agents and Solicitors. We provide RICS Home Surveys Level 2, Level 3 and Independent Valuations, allowing a simple and easy customer journey for our mutual clients.
Suite 2 Masters Court, OX9 3FA, Thame, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience. Fantastic customer service and support. We had a level 2 survey and it was booked in and completed in a quick timeframe. Report was clear and very professional. Very happy with the service and would highly recommend. Thank you.

Reply from The Moving Portal Limited
Fantastic experience with the moving portal. My surveyor (Matthew Pilkington) provided me with a detailed and comprehensive report in the blink of an eye. He followed up with a call to ensure I had a full understanding of the findings and took time to address my concerns. Wholeheartedly recommend!

Reply from The Moving Portal Limited
Its an overwhelming journey, and since moving portal keeps us on the loop to keep us updated from time to time . I never thought that L2survey report will release too soon coz mostly Ive heard from fb groups like a week or more but in the moving portal they surpass my expectations.

Reply from The Moving Portal Limited
The Moving Portal is brilliant and providing professional property surveyor service. Precise and detailed report that helped me for further negotiation and preparing for contract exchange. Thank you!

Reply from The Moving Portal Limited
Excellent service, great communication, highly recommend

Reply from The Moving Portal Limited
Very good experience, full explanation of what would be covered during the Survey. The surveyor contacted us before he arrived in the morning , he was very pleasant and on arrival explained what he was wanting to see. After he had finished he was again very pleasant and professional and told us he was satisfied with what he had seen

Reply from The Moving Portal Limited
Gemma was great and really helpful throughout the process, would definitely recommend!

Reply from The Moving Portal Limited
The Moving Portal were very efficient and helpful with the booking a survey for us.
We had a few areas that we wanted looking at in detail, which moving portal made very easy to relay this information to the surveyors.
The portal system was very simple to use for making additional notes and helped us feel confident that the survey was thorough in the areas we wanted looking at.
The team were very quick to answer question via phone call or email in a friendly and professional manner.

Reply from The Moving Portal Limited
Brilliant service from The Moving Portal…would highly recommend.
I was kept up-to date via their easy to understand portal and emails at every stage, and my lever 3 building survey was extremely detailed from Pete Mallinson…
Including pictures of everything reported upon.
Friendly staff at every step.
Thank you for making what can be stressful an easy experience.

Reply from The Moving Portal Limited
Excellent and very thorough.
Very good service and very reassuring to receive a personal email before and after. It gave it all a very 'human' and personal touch in a process which can be extremely stressful!
Thank you very much.

Reply from The Moving Portal Limited
Amazing service . Dylan even followed up with an email and a call afterwards to talk through the report as the words can be a little daunting . Excellent , would use again

Reply from The Moving Portal Limited
Great experience and very informative. Quick return around for our homebuyers survey. Lee Cahill from Countrywide Surveying Services was great. Good communication and kept us up to date through the process. Would highly recommend

Reply from The Moving Portal Limited
Went through the Moving Portal twice for home surveys. I sent off an email and within just a few hours both times I got a call back for information about the houses and booking. They found a surveyor so quickly, the second time we had the survey done within just three days! Very friendly staff and a reasonable price compared to other companies. Would definitely use a third time in the future.

Reply from The Moving Portal Limited
The Moving Portal were recommend to us by our mortgage advisor. They have been great from start to finish. Very informative and understanding when we had a change in circumstances which held us up doing our survey on the property we are currently in the process of buying. Everything was good within good time and they are fantastic at replying to emails with any questions we had. Can highly recommend them for any survey needs.

Reply from The Moving Portal Limited
Made getting a survey very easy.
The Moving Portal found me a surveyor really quickly, and their online portal is simple to use and really clear and user friendly.
Not a lot to say really, but in a good way… like I said, very quick and easy, job done!
Can’t fault them at all.
I recommend if you don’t want to go looking for a surveyor yourself.

Reply from The Moving Portal Limited
Simple easy to use website, and then a full and comprehensive report , which highlighted the issues very well.
The only issue that I have is that it took 10 working days to forward the report to us, that may be because our surveyor is very popular, and it would have been helpful in this instance to have had it sooner.

Reply from The Moving Portal Limited

Reply from The Moving Portal Limited
Absolutely excellent surveyor. He noticed absolutely everything about the property. Highly recommend

Reply from The Moving Portal Limited
Fantastic service. Sorted everything thing out and kept me up to date throughout the whole process. Would highly recommend to anyone requiring a survey on a property.

Reply from The Moving Portal Limited
Absolutely incredible service from start to finish, keeping me updated on the customer online portal and via email at all times. Contacting me to give an update on the property survey before issuing out the full report. The information on the report is detailed and well in depth and includes photo's to describe the work required as well as using a traffic light system ranging from high to low. I will definitely be using this company again and recommend to family and friends. I can't thank you all enough for your outstanding efficient service.

Reply from The Moving Portal Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.