Great service from the Moving Portal whilst helping me resolve and issue with the surveying company. They are always quick to respond to emails, always answer the phone and everyone I spoke with was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant service from The Moving Portal…would highly recommend. I was kept up-to date via their easy to understand portal and emails at every stage, and my lever 3 building survey was extrem... See more
Company replied
Andrew was great. Very helpful and insightful for an after visit chat to a human, just to talk through his findings. The content of the level 3 report at near 60 pages is thorough and covers almost... See more
Company replied
Survey was easy to sort and they discussed in full the different levels instead of trying to upsell like other companies. Afterwards my surveyor called and went through the whole survey with me, putti... See more
Company replied
Company details
Written by the company
Services: At the Moving Portal we operate a national panel of RICS Chartered Surveyors throughout England, Wales and Northern Ireland. The Moving Portal receive instructions from Mortgage Brokers, Independent Financial Advisors, Estate Agents and Solicitors. We provide RICS Home Surveys Level 2, Level 3 and Independent Valuations, allowing a simple and easy customer journey for our mutual clients.
Contact info
Suite 2 Masters Court, OX9 3FA, Thame, United Kingdom
- 01844 211033
- enquiries@themovingportal.co.uk
- www.themovingportal.co.uk
4.8
Excellent
425 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service.
Price was good, service provided was excellent and fast, communication was outstanding, recommended.
21 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave us a 5 star review and recommending us, we really appreciate your positive feedback! We are happy to hear you were satisfied with the service you received.
If we can be of any help in the future, please let us know and we will be more than happy to help.
My survey
My survey was very precised and well done.I spoke to him about any concerns I have.Really pleased with the service.Would highly reccommend this company.
27 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you so much for taking the time to share your experience with The Moving Portal. We wish you all the best!
Very impressed
Very impressed with the detail of our Level 3 survey. Harry was very professional and gave us his time for a useful follow on call.
13 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave your 5-star review. We are happy to hear you were satisfied with the service we provided.
If we can be of any help in the future, please let us know and we will be more than happy to help.
We wish you all the best!
House purchase survey
Very in-depth survey got results in 2 working days also follow up phone call from the surveyor asking if we had any concerns excellent service would highly recommend
17 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave us a review, we really appreciate your positive feedback! We are happy to hear you were satisfied with the service you received.
If we can be of any help in the future, please let us know and we will be more than happy to help.
Received a very detailed level 2…
Received a very detailed level 2 survey, appointment was booked within a week and received the report within 4 days.
The surveyor John was great, very knowledgeable and thorough in his findings.
15 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave us a 5* review, we really appreciate your feedback! We are pleased to hear you are satisfied with the service you received. If we can be of any help in the future, please let us know.
Great service
We had initially ordered our survey level 2 with another company through our bank. However, because we had to do a level 3 survey and this company could not do it at the time they recommended us to another company the moving portal. I was not aware at first that this company would then referred us to surveying companies but this worked out well in the end. Viking surveyors did our survey and overall we had a great experience with them. They were on time and communicated well with us. Once we move in our new place, we will be able to confirm our experience.
The only feedback I would say is that on the moving portal the date for our level 3 survey was wrong but since Viking surveyors also sent us an email with the date, we went with this date.
16 March 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave us a review.
We really appreciate your feedback!
If there is anything we can do to help in the future, please let us know and we will be happy to help.
First time buyers
Being FTBs we are inexperienced and some what clueless, our mortgage advisor said it was one of the most detailed reports he’d seen. Thank you to Dan who carried out the survey 😊
10 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave us a 5* review! We are pleased to hear you are happy with the service provided, and we really appreciate your feedback.
If we can be of any help in the future, please do not hesitate to contact us.
Best in Somerset
Clear communication, regular updates, and a thorough report from a trusted surveyor. Would recommend.
7 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to review our services, we really appreciate this!
We are happy to hear that you were satisfied with the service you received.
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
Survey carried out to the expected high standard
Early communication with surveyor was prompt and friendly. Survey carried out to the expected high standard and was presented in good format and in a good timeframe. Would recommend.
16 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave a review on your experience with The Moving Portal, we really appreciate your feedback.
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
Reliable and efficient company
I was impressed by their professional approach and competitive prices. They are a third party company but I had a great experience with their recommended surveyor. I was offered a discount on my 2nd survey which was unexpected and appreciated. I would definitely recommend using them.
13 April 2026
Unprompted review
Reply from The Moving Portal Limited
Good Afternoon,
Thank you for taking the time to review our services and leave us a 5 star review, we really appreciate this!
We are happy to hear you are satisfied with the service we have provided you.
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
The moving portal was great
The moving portal was great, linked up with a surveyor in less than 48hrs, had my RICS level 3 done and report confirmed in a week. Very helpful
1 April 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to review our services and leave us a 5 star review, we really appreciate this!
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
I was really impressed with The Moving…
I was really impressed with The Moving Portal. The process of organising my RICS survey, being kept informed all the way and easily being able to download the report findings was amazing. Thank you for taking the stress out of this element of my move. Highly recommend.
9 March 2026
Unprompted review
Reply from The Moving Portal Limited
Good Morning,
Thank you for taking the time to leave your 5-star review and recommending us !
We are happy to hear you are satisfied with the service you received during your process.
We take pride in knowing our customers are happy with the service they have received.
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
Good, Fast and Informative Service
The speed and professionalism with which this lot operating is genuinely impressive. Payment method is straight forward - just like shopping online. They do not request plenty of information and after payment, organise a visit to the property through your agency. They then provide information about progress and finally contact you when a report is available. The report itself is very informative.
25 March 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to review our services, we really appreciate this!
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
The service recieved was great
The service recieved was great, I was fully informed about all my options for a survey and kept informed throughout the process.
An easy and quick service to use, and reasonable priced.
9 March 2026
Unprompted review
Reply from The Moving Portal Limited
Good Morning,
Thank you for taking the time to review our services, we really appreciate this!
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
Straightforward and informative
The organisation of the survey was straightforward, and the report arrived within a few days, and it was very thorough. I particularly valued the follow up phone call a few days later to go through particular issues and clarify points that I had, this was very helpful.
23 March 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave your 5-star review. We are happy to hear you are satisfied with the service you received . We take pride in knowing our customers are happy with the service they have received. If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
Very helpful and easy process
Very quick and easy process. Report was sent over straight away with no issues. I received a phone call from the surveyor Victoria before she went into the property to ask if we want her to look at anything in particular. She carried out the survey and then rang straight away to say it has been done and mentioned anything that was wrong with the property and then we revived the report and two days later she rang again to make sure we understood the report and asked us if we had any questions.
Very good company and a very smooth process
18 March 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you so much for taking the time to share your experience with The Moving Portal. We are happy to hear you are satisfied with the service we provided. We take pride in knowing our customers are happy with the service they have received. If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
Hannah Martin provided a thorough and…
Hannah Martin provided a thorough and detailed report. She also called me after the report had been completed and answered my questions. She was very helpful.
20 March 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave a review, we really appreciate your positive feedback. We are happy to hear you were satisfied with the service you received. If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
They communicated well
They communicated well, set up the survey very quickly and gave a very detailed report. Everything we needed!
12 March 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for your review, we really appreciate you taking the time to review our services. If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
Reply from The Moving Portal Limited
Thank you for taking the time to review our services, we really appreciate this!
We are happy to hear that you were satisfied with the service you received.
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
Very good service
I found the experience easy to sort and was completed within a very timely manner. Great service and would recommend.
19 March 2026
Unprompted review
Reply from The Moving Portal Limited
Thank you for taking the time to leave a review on your experience with The Moving Portal, we really appreciate your feedback.
If there is anything we can do to help in the future, please do not hesitate to contact us and we will be happy to help.
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