The Minifigure Store Reviews 

1,063
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love buying figures from here,a much less complicated experience than some other company's. Such a good website would recommend to all in search of minifigures!

Rated 5 out of 5 stars

What a great little company, I wish I had found it sooner. Great service, polite customer service and very quick delivery (2 days). And to top it all didn't use a useless delivery company (I won't men... See more

Rated 5 out of 5 stars

My son loves receiving the full set, it takes away the anxiety and disappointment of doubles which he won't keep and keeps the pleasure of completing a set, we wish lego would follow the example as ma... See more

Rated 5 out of 5 stars

I bought the LEGO speed champions ultimate collectors pack on an offer (£20 off) and honestly thought it was a scam, but it wasn’t! It was great service throughout and delivery was sharp (despite some... See more

Company details

  1. Toy Store
  2. Children's Toys Store
  3. Collectibles Store
  4. Gift Shop

About The Minifigure Store

Written by the company

The Minifigure Store is a UK-based online LEGO store. Established in 2013, we have built a huge variety of stock ranging from collectible LEGO Minifigures, sets, RARE and retired collector's items and much more. As an Authorised LEGO Retailer, we can offer the same great prices as the high street - but with a personal touch.

Offering Worldwide shipping at super prices has made us one of Europe's biggest independent LEGO specialists. See our full range of LEGO




Authorised LEGO Retailer As an official LEGO authorised retailer, this means that we buy our products directly from LEGO ensuring that you only receive Genuine LEGO products when purchasing from The Minifigure Store.

Delivery We offer worldwide delivery at very competitive rates and FREE UK DELIVERY on all orders over £20.00

Rewards Program Sign up for an account and receive 10% of all orders back to spend on a future purchase. (exclusions apply)

Returns 30 day money back returns. This only applies if the goods are returned to us in their original condition.

Free Gifts Choose from a variety of free gifts on all orders over £20.00

0% Interest Available We offer 0% interest free purchases on all orders over £10.00 (subject to approval) via ClearPay, Klarna and PayPal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,063)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Over priced!

Over priced!
Didn't accept other places/companies sold exact same products a lot cheaper.
No specific company mentioned by myself.
Maybe they need to do some research before throwing random prices about.
Maybe look into how social media works, making public posts advertising items £15 - £20 more than average is obviously going to attract attention 🤦‍♂️ especially from people who can see how greedy it is. Instead of acting like a bunch of childish amateurs and blocking me, why not respond publicly and explain what makes your items better than others even though they are the exact same 🙄
Poorly managed company
They may have some "happy" customers but unfortunately the customers weren't aware of cheaper prices elsewhere for the exact same items.
Instead of putting your overhead charges onto customers by increasing your prices, use some common sense and look into buying stock elsewhere 🤷‍♂️
Maybe still in the early stages of being in business, it shows!
To anyone looking into purchasing from this company I would advise doing some research first, I guarantee you will find the same items cheaper within minutes of looking. 👌
Claiming to be in business over 10 years! 😂😂 it really doesn't show 🤦‍♂️
Not a great business move running away from someone who simply comments on a public post stating something obvious 😅
I've got grown up things to do now so reply as you wish. I've given my review of the "business" you run and hopefully it helps a few people save a few ££ by looking elsewhere.
Have a fantastic day 😀

7 August 2023
Unprompted review
The Minifigure Store logo

Reply from The Minifigure Store

This review has been left after he tried to advertise other companies on our Facebook page leading to him being banned from the Facebook page and now leaving us a 1 star review.

Our prices aren't random, we consider the costs of being a legitimate registered company that has to pay staff wages for sorting the items, tax, VAT, postage and still make a small profit which is all considered within the price we sell for.

No company will allow you to post comments advertising others so I'm not sure why you've taken that point. We have 1000's of happy customers happy with our prices for the exceptional service they receive.

We purchase directly from LEGO, so please tell me how people can buy them cheaper legitimately. Unfortunately independent retailers don't get the same huge discounts on their wholesale orders as the likes of Tesco and Argos.

We've been in business for over 10 years so certainly aren't new to it 🤣. You're entitled to your opinion but you're not using our platforms to advertise other companies. It's not childish to block you on a business social media page, it's not a fan page.

We don't make anyone buy from us it's their choice and they make their own decisions. The same as its yours not too. Good luck with your new person you're purchasing from. We'll carry on giving our customers the amazing service that they've been receiving for years.

Have a nice day.

Rated 3 out of 5 stars

Ok..

Far too expensive but well made

2 July 2023
The Minifigure Store logo

Reply from The Minifigure Store

Hi Alex

Thanks for taking the time to leave us a review.

Unfortunately demand and availability mean that some prices of individual Minifigures are more expensive than others. We do try to offer the best prices possible, as well as offering 10% reward points on all orders of you create an account and very generous discount codes throughout the year.

Kind regards
Adam

Rated 5 out of 5 stars

I got my minifigures quickly

I got my minifigures quickly and all in good condition, will definitely use again as I have a son who is addicted to lego with three grandsons who have gotten the bug

26 June 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look