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Themeforest Reviews 3,323

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TrustScore 3 out of 5

2.8

Web designer
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers have expressed mixed feelings about the products offered. Some people have found them to be satisfactory, while others have reported issues such as broken themes and non-functional features. Consumer consensus is lacking, with significant disagreement among users regarding product quality. The opinions about the website are similarly varied, with no clear consensus emerging from the reviews. However, reviewers share negative sentiment and strong agreement concerning refunds, customer service, and payment processes. People report difficulties in obtaining refunds for unsatisfactory products. Some reviewers mention a lack of responsiveness and unhelpful support.

Based on these reviews

Rated 4 out of 5 stars

I dealt with Theme Forest several months ago for the UNCODE theme. I had to delete it and my WordPress for technical reasons. When I tried to validate my activation key, it was impossible (suppo... See more

Rated 4 out of 5 stars

Decent service, not bad though. There are alternatives at better price and higher quality, but this one has a lot of variety.

Rated 3 out of 5 stars

We've had a theme by themeforest/envato for a few years and ran into a few issues but for the most its been ok. We recently just used their paid support team for the first time, and while they fixed t... See more

Company details

  1. Web designer
  2. Business to Business Service
  3. Media Company
  4. Online Marketplace

Information provided by various external sources

Buy Website Templates and WordPress Themes from ThemeForest - the largest marketplace of its kind for Site Templates and CMS Themes.

Contact info

2.8

Average

TrustScore 3 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disapointing

Disapointing. Account got locked after purchase a theme. Another theme i bought i never recived after i payed. 2 diffrent purchases and both 1 star review.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

The unrivalled

There used to be one or two theme libraries like this, but now I only use this one and I've forgotten the names of the others. Theme Forest is the only place to find innovative and modern designs, and I've been using it for over ten years! When I pass the baton to my son, he will continue to use it.

6 May 2024
Rated 1 out of 5 stars

Totally unprofessional template

Totally unprofessional template. You cannot start any template yourself, you must always contact the seller.
So it is consciously made that you have to pay support.
I would never buy a template from this seller again.
My template is still not running, and I paid $72 for the template.
Total disaster.
I do not recommend to anyone.

4 May 2024
Rated 1 out of 5 stars

SURPRISE FEES AT THE END OF THE TRANSACTION

TWO different unnecessary junk fees added to the actual purchase price without warning. First, there was a "Buyer Fee" of $12.00 plus a "Handling Fee" of $3.99. I was even forced to pay sales tax on the buyer fee.

This retailer is definitely not Amazon. Very suspicious and shady.

4 May 2024
Rated 1 out of 5 stars

Disappointed with Theme Functionality

purchased one of your more expensive theme,( in addition to Elemento pro to implement it)with high hopes, but unfortunately, it fell short of expectations. Despite the promising demo, the theme’s functionality was severely lacking, and attempts to seek support went unanswered. Disappointed with the experience overall, as it feels more like a scam than a genuine product. Will be pursuing a refund if the issues aren’t resolved promptly.

2 May 2024

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