Themeforest Reviews 3,323

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers have expressed mixed feelings about the products offered. Some people have found them to be satisfactory, while others have reported issues such as broken themes and non-functional features. Consumer consensus is lacking, with significant disagreement among users regarding product quality. The opinions about the website are similarly varied, with no clear consensus emerging from the reviews. However, reviewers share negative sentiment and strong agreement concerning refunds, customer service, and payment processes. People report difficulties in obtaining refunds for unsatisfactory products. Some reviewers mention a lack of responsiveness and unhelpful support.

Reviews shaping this summary

Rated 4 out of 5 stars

I dealt with Theme Forest several months ago for the UNCODE theme. I had to delete it and my WordPress for technical reasons. When I tried to validate my activation key, it was impossible (suppo... See more

Rated 4 out of 5 stars

Decent service, not bad though. There are alternatives at better price and higher quality, but this one has a lot of variety.

Rated 3 out of 5 stars

We've had a theme by themeforest/envato for a few years and ran into a few issues but for the most its been ok. We recently just used their paid support team for the first time, and while they fixed t... See more


Company details

  1. Web designer
  2. Business to Business Service
  3. Media Company
  4. Online Marketplace

Information provided by various external sources

Buy Website Templates and WordPress Themes from ThemeForest - the largest marketplace of its kind for Site Templates and CMS Themes.


Contact info

2.8

Average

TrustScore 3 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAMMERS

Please stay far away from this website. So I have purchased several themes from themeforest and not a single one works correctly. When I contact the authors they practically humiliated me. Note that these are different authors and they act in a similar way, called me names and so on. Whenever I tried to get in touch with themeforest directly, they start to interrogate me, meanwhile they can see all the conversations between the authors and the customers. So I have never got any refund for any of the useless themes I have purchased from them because they never issue a refund, ever. The latest style now is that the authors now offer you incomplete files when you purchase a theme, this is so that you will need to contact them for support, then they ask for your site login details and gain access to your site #beware! or they ask you to pay more money to renew your support. All I can say is they are just a bunch of scammers ripping people off their hard earned money confidently. I hope the law will catch up with them soon.

15 February 2024
Unprompted review
Rated 2 out of 5 stars

The bundled demo site will not load…

The bundled demo site will not load correctly, even on a fresh Wordpress install. Everything is loaded into one column. Qode support had to manually export, and import, one page at a time content from their demo site. Not all pages have been loaded and I'm left with a half-working demo site to use as a basis to build my new site.

16 April 2024
Rated 5 out of 5 stars

Most value-for-price themes.

Most value-for-price themes.
Whenever I search for any kind of website templates, themes, or graphics, I know in my mind that I need to visit Themeforest for sure. Very affordable prices throughout.

18 April 2024
Rated 1 out of 5 stars

Instructions, documentation and support are terrible

The documentation and support for this theme is terrible. If you're new to Elementor I highly don't recommend. I don't have 24 hours to wait with every support ticket. Elements of this theme simply don't work according to their instructions. Not going to bother anymore.

17 April 2024
Rated 1 out of 5 stars

Please

Please, I'm looking for a solution. I'm already working with the site, and I've lost a lot of orders because of this. This is not normal."

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Themeforest is good

Im regular client of themeforest. I bought wordpress themes with no hustle. Authors are legitimate and they provide support according to my purchase of support packages. Salient theme is one of the best for me but anyone can find any wordpress theme based on their niche.

4 September 2023
Rated 5 out of 5 stars

I was hesitant about buying a theme for…

I was hesitant about buying a theme for my WP website from a 3rd party vendor. I found theme forest via envato elements which I've used for a long time and so trusted the product. And true to form, they haven't disappointed. Theme forest is great, I found what I wanted, the ease of use is fantastic and so is the support. Highly recommend

9 April 2024

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