I am being 71 years old and small budget player , few days back was some how impatient and apprehensive regarding delay in uploading the scan of the Lotto tickets I paid for . When conveyed my issue t... See more
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Good morning. Here in Brazil, we have a lottery called Mega-Sena. It allows a player to set up a group play option known as a *bolão* (very similar to your group play pools). The player buys a ticket... See more
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I used to trust theLotter because they provided actual scans of the physical lottery tickets bought on your behalf. That proof of purchase was the only reason to pay their heavy markup fees. Howe... See more
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Click here to review us on Trustpilot ○ ○ ○ ○ ○ Your feedback is important, not only to help us make improvements but also to help others make informed decisions w... See more
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Company details
About TheLotter
Written by the company
About theLotter
TheLotter is an online lottery ticket purchasing courier service that enables you to play the world's biggest lottery games online in a safe and secure environment. When you buy a ticket on our website, we will purchase it on your behalf from a lottery retailer and scan a copy into your account before the draw. We will notify you of any wins automatically and transfer your prizes to you commission free.
Official lottery tickets
We offer customers from all over the world an opportunity to play more than 50 of the most popular draws on the planet including the US Powerball, Mega Millions, EuroMillions, SuperEnalotto, EuroJackpot, the Australian Powerball and more. In addition, we offer a wide selection of smaller, local lotteries such as Poland Mini Lotto, Hungary Hatoslottó, and Texas Cash Five - all of them with favourable winning odds. Lottery tickets can be purchased in subscription and multi-draw packages, as well as part of lottery syndicates and bundles.
Millions of satisfied customers
Since our launch in 2002, we have paid out more than $115 million in prizes to over 8 million winning tickets around the world. Our biggest winners include a woman from Panama who won a $30 million Florida Lotto jackpot prize and a man from Iraq who won a $6.4 million Oregon Megabucks jackpot.
Responsible gaming
We endorse a policy of responsible gaming for all of our customers. We enforce a minimum age limit, prohibiting anyone under the age of 18 years from registering an account and using our services. We provide you with self-limiting tools to help you stay in control of your gaming, as well as a guide for playing lotteries responsibly.
Licensed, transparent, and trustworthy
theLotter is licensed by the Malta Gaming Authority (MGA). This license validates the trustworthiness of our brand and ensures that our customer's funds are protected and purchases are handled in a process that is safe, fair and transparent.
TheLotter is an online lottery ticket purchasing courier service that enables you to play the world's biggest lottery games online in a safe and secure environment. When you buy a ticket on our website, we will purchase it on your behalf from a lottery retailer and scan a copy into your account before the draw. We will notify you of any wins automatically and transfer your prizes to you commission free.
Official lottery tickets
We offer customers from all over the world an opportunity to play more than 50 of the most popular draws on the planet including the US Powerball, Mega Millions, EuroMillions, SuperEnalotto, EuroJackpot, the Australian Powerball and more. In addition, we offer a wide selection of smaller, local lotteries such as Poland Mini Lotto, Hungary Hatoslottó, and Texas Cash Five - all of them with favourable winning odds. Lottery tickets can be purchased in subscription and multi-draw packages, as well as part of lottery syndicates and bundles.
Millions of satisfied customers
Since our launch in 2002, we have paid out more than $115 million in prizes to over 8 million winning tickets around the world. Our biggest winners include a woman from Panama who won a $30 million Florida Lotto jackpot prize and a man from Iraq who won a $6.4 million Oregon Megabucks jackpot.
Responsible gaming
We endorse a policy of responsible gaming for all of our customers. We enforce a minimum age limit, prohibiting anyone under the age of 18 years from registering an account and using our services. We provide you with self-limiting tools to help you stay in control of your gaming, as well as a guide for playing lotteries responsibly.
Licensed, transparent, and trustworthy
theLotter is licensed by the Malta Gaming Authority (MGA). This license validates the trustworthiness of our brand and ensures that our customer's funds are protected and purchases are handled in a process that is safe, fair and transparent.
Play the Lottery Online with Official Tickets
Written by the company
World’s leading online lottery ticket purchasing messenger service
We purchase your ticket, you see it online
Scanned copy of your ticket
The scan, along with our email confirmation and terms of use, confirms your ownership of the ticket.
Money back guarantee
If you’re not satisfied with our service, for any reason, we will refund your first purchase in full.
Professional, friendly customer support
Our Customer Service team is available 24/7 by live chat, phone, email, and Messenger.
The scan, along with our email confirmation and terms of use, confirms your ownership of the ticket.
Money back guarantee
If you’re not satisfied with our service, for any reason, we will refund your first purchase in full.
Professional, friendly customer support
Our Customer Service team is available 24/7 by live chat, phone, email, and Messenger.
Contact info
Triq It-Territorjals, Zone 1, Central Business District, Birkirkara, Malta
- support@mx.thelotter.com
- www.thelotter.com
You should know
4.2
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from TheLotter
Hello Demetrio,
Thank you for your review! We wish you to win Big soon!
For more updates, tips, and exciting content, be sure to follow our social media channels!
Monica
TheLotter team
Deposit Failures & Zero Communication
At first, everything worked smoothly, but over time several issues began to arise. The first concern was the increase in the minimum deposit from $5 to $10, which was implemented without any prior communication. When I contacted customer support, the representative seemed uncertain and could only say that it “might” be true. I chose to overlook this at the time.
More recently, I have been unable to make any deposits for several weeks. I previously used Skrill, but it is no longer available as a payment option. After reaching out to support again, I was told there are ongoing issues with deposits and that their technical team is working on resolving them. I waited a few days before trying again, but the problem persists.
While I could understand a temporary issue lasting a day or two, experiencing the same problem for over two weeks is unacceptable.
21 April 2026
Unprompted review
Reply from TheLotter
Hello,
Thank you for your review on Trustpilot. We apologize for any inconvenience presented.
We want to make things right and follow up on your case to improve our services and the functionality of our support through the Trustpilot platform.
We have sent you an invitation to provide your full name and email address so we can review your account and assist you further.
We look forward to your response.
Best regards,
Monica
TheLotter team
Reply from TheLotter
Hello there!
We truly value the trust you’ve placed in our website. We’re continuously working to enhance our services and create an even better experience. Thank you for taking the time to share your review!
Wishing you a big win soon!
Monica
TheLotter Team
Excelente very good
14 April 2026
Reply from TheLotter
Hello Ana,
We're so glad to hear you had a great experience! Thank you for sharing, and we wish you the best of luck!
For more updates, tips, and exciting content, be sure to follow our social media channels!
Monica
TheLotter team
I Hope i wont a great jackpot to change…
I Hope i wont a great jackpot to change mu life, i nerd helpy family
7 April 2026
Reply from TheLotter
Hello Lazaro,
Thank you for your review! We wish you to win Big soon!
Join us on social media for updates, helpful tips, and more exciting content!
Monica
TheLotter team
Reply from TheLotter
Hi Paulo!
Thank you for your review! We wish you to win Big soon!
Monica
TheLotter team
First name edit
I was concerned that if ever I win big, I might find it difficult to collect if my first name in the Personal Info in the website is not the same with what is indicated in my passport so I wrote about it. The response was quick and the correction was made and some clarifications were cleared.
2 April 2026
Unprompted review
Reply from TheLotter
Hello Conrado,
We appreciate your review! We're happy to hear that our team was able to quickly address your concern and provide clarification. Thank you for your feedback!
Wishing you the best of luck!
Monica
TheLotter team
I am interested to purchase the US…
I am interested to purchase the US Powerball ticket through TheLotter site online from overseas. However when I googled the Powerball.com, it said Powerball tickets cannot be purchased through the internet. It further said if you buy Powerball tickets through the internet and won, you won't be paid. I'm a bit confused so please clarify on that. Thank you. Ismael
1 April 2026
Unprompted review
Reply from TheLotter
Hello Ismael,
Thank you to share your experience and review.
Please lado note that the official American website states it quite clearly: "Visitors to the United States are always welcome to purchase tickets for our game from an American lottery retailer while they are visiting this country. You do not need to be a resident to win."
Foreigners and non-residents can indeed play American lotteries, but their tickets must be purchased in the country where the lottery is based.
That is where TheLotter comes in. We are an online ticket purchasing service. We purchase tickets on your behalf, store them securely, scan them, and upload them to your TheLotter account.
We are a trustworthy company, and we would never do anything which will damage our reputation of being honest, buying only from official agencies and paying our clients until the very last cent of their winnings. Everyone is welcome to read some of our winners' stories on the "magazine" section.
Please find more information about how our services works in the link below:
https://www.thelotter.com/how-it-works/
If our assistance through our Trustpilot platform was helpful, we kindly ask you to consider updating your review and rating. This not only helps us improve our services but also enhances our customers’ experience.
Please do not hesitate to contact us via our chat to assist you better.
Wishing you the best!
Monica
TheLotter Team
The purchasing process of Lottery…
The purchasing process of Lottery tickets is very secure.
27 March 2026
Reply from TheLotter
Hello Hrushikesh,
We do appreciate your trust in our website. We are actively working to improve our services and keep building a nice experience! Thank you for sharing your review.
For more updates, tips, and exciting content, be sure to follow our social media channels!
Monica
TheLotter Team
Finally the lotter VIP team dwara Meri…
Finally the lotter VIP team dwara Meri problem solve ho jayegi ho gya esase mere andar Vishwas aa gaya hai aapka bahut bahut dhanyawad thank you very much the lotter VIP Team
From Jitendra India
31 March 2026
Unprompted review
Reply from TheLotter
Hello Jitendra,
Thank you for acknowledging our efforts. It's always great when things go right.
Please feel free to reach out to our dedicated customer support team via live chat 24/7, and we will gladly assist you in finding a solution that meets your expectations.
Wishing you the best in the lotteries!
Monica
TheLotterTeam
False game
To anyone thinking to play. Don't use this platform. It is refistered in malta and this ranks high in the corruption index. They also dont have any license or "verification's" for so called safe play. The certificates are not even on their page. There is a reason that you cannot play them in certain eu countries. I tried this and could not withdraw my money, i have used BC, MC and visa. The chat will give you autoreply. If something happens, do you bother to sue or file complaint? i think not. The prices are almost double a normal ticket. Just stick with local lottery
28 March 2026
Unprompted review
Reply from TheLotter
Hello Jin,
Thank you for sharing your review, and we apologize for any inconvenience you may have experienced.
We have sent you an email to your personal address to assist you much better.
Plese note that the payment methods available for withdrawals are listed on the Payment Methods page. You can withdraw funds with a payment method if it is currently registered in your account; if it was previously registered in your account but has not yet expired; if you have used the payment method to deposit funds; and if you've deposited more than you have withdrawn with the payment method.
Due to operational reasons, withdrawals are not available for all payment methods.
You will be able to withdraw by bank transfer after you have been credited with a big win or if you are not able to withdraw with your existing payment methods.
We understand that this policy may differ from your expectations and apologise for any inconvenience. The minimum withdrawal amount helps us streamline operations and reduce transaction fees associated with processing smaller withdrawals.
For complete information about deposit and withdrawal limits, please refer to the following link:
https://www.thelotter.com/payment-methods/
We’re glad we could clarify this, and we hope you give us a new opportunity to offer you our services. If you feel your experience has improved, you’re welcome to update your review.
Thank you for your understanding.
Monica
TheLOtter team
Consistent service thru time
Consistent service thru time. I been a client for almost 9 years.
17 March 2026
Reply from TheLotter
Hello Jean,
Thank you for your review! We truly appreciate your loyalty. It means a lot to us. Reviews like yours make our day!
Wishing you the very best of luck!
Monica
TheLotter team
Don't use this it's a scam these people…
Don't use this it's a scam these people are fraud money is getting deducted but order doesn't confirm and their customer support never respond on live chat or on mail.....I have been charged 4 time and order never got confirmed...they are big chit.
21 March 2026
Unprompted review
Reply from TheLotter
Hello Ameet,
Thank you for your review on Trustpilot. We want to make things right and follow up on your case to improve our services and support.
We haven’t received the information needed to assist you further regarding your review. We kindly ask you to provide the requested details so that we can resolve the issue.
We look forward to your response.
Best regards,
________________ ________________
Hello Ameet,
Thank you for your review on Trustpilot. We want to make things right and follow up on your case to improve our services and the functionality of our support through the Trustpilot platform.
We have sent you an invitation to provide your full name and email address so we can review your account and assist you further.
We look forward to your response.
Monica
TheLotter team
Reply from TheLotter
Hello Srinivasan,
Thank you for your review! We're glad you had a great experience and that you were willing to share it with us.
Keep up with our latest news and tips by following our social media channels!
Wishing you a big win soon!
Monica
TheLotter team
Reply from TheLotter
Hello Dtariman,
We're so glad to hear you had a great experience! Thank you for sharing, and we wish you the best of luck!
For more updates, tips, and exciting content, be sure to follow our social media channels!
Monica
TheLotter team
Scam
Have been using thelotter.com and never had a problem. Now they have moved me to another operator for operational reasons loteriadelrey.com whom never heard of and did not get a satisfactory answer as to the rationale. Think this is a complete fraud
12 March 2026
Unprompted review
Reply from TheLotter
Hello Patrick,
Thank you for your review on Trustpilot. We want to make things right and follow up on your case to improve our services and the functionality of our support through the Trustpilot platform.
We noticed that you have been using our website recently, and we would like to know if everything is working well now. We would greatly appreciate it if you could update your review and score based on your recent experience with our support.
Thank you for your time and feedback.
Best regards,
Monica
TheLotter team.
_____________________
Hello Patrick,
Thank you for your review on Trustpilot. We truly appreciate your feedback and are always looking for ways to improve both our services and our support experience on the platform.
We’re glad to see that our team was able to assist you and that you can now continue enjoying the games. If you feel your experience has improved, we would greatly appreciate it if you could consider updating your review and rating to reflect your recent interaction with our support team.
Trustpilot Review:
https://www.trustpilot.com/users/69b79ed30845853bb72c6a01
Thank you for your time and feedback.
Best regards,
Monica
TheLotter team
__________________________
Hi Patrick,
Thank you for your comment, and we apologize for any inconvenience caused.
As part of our efforts to optimize operations and better serve customers across different jurisdictions, some users have been informed about a transition to our trusted partner, Loteriadelrey. Through this domain, you will also have access to new features and additional games.
We would like to assure you that these improvements have been made with the goal of benefiting our customers. To assist you further and ensure everything is resolved, we have sent you an invitation to provide your email address so that we can support you more effectively.
We look forward to your response.
Wishing you the best of luck,
Monica
TheLotter team
Prices are too high
The company is legit and trustworthy but they're already charging the highest rates for lottery courier services, and in the recent increment in Powerball and Mega Millions prices, they doubled the PowerPlay add-on price as well which was unnecessary!
16 March 2026
Unprompted review
Reply from TheLotter
Hello Murtaza,
Thank you for your review! And we apologize for the inconvenience presented.
Please note that our prices are a bit higher than the local retailers', as they include the service fee of buying and scanning the tickets for you.
We always do our best to keep our prices as competitive as possible.
We hope this clarifies your case, If you feel your experience has improved, you’re welcome to update your review.
Wishing you the best of luck!
Monica
TheLotter Team
Reply from TheLotter
Hi there! :)
We're glad you find it fun! We wish you a big win soon!
Good luck!
Monica
TheLotter team
It’s great overall
It’s great overall, but the saddest part is that I can’t fund my TheLotter account from Nigeria with my debit card 😔. The site says you can play from anywhere in the world, yet I’m not sure if there are other payment methods that would allow me to join. I really need some help.
15 March 2026
Unprompted review
Reply from TheLotter
Hello Derrick,
Thank you for your review on Trustpilot, and we apologize for any inconvenience caused. Please note that some payment method refusals may be related to gambling restrictions.
We want to make things right and follow up on your case to improve our services and the functionality of our support through the Trustpilot platform.
We have sent you an invitation to provide your full name and email address so we can review your account and assist you further.
We look forward to your response.
Best regards,
Monica
TheLotter team
Best online international lottery service ever.
The best, quickest and the easiest online International lotterservices ever.
I start using it this year and I love it!
Thanks Thelotter. Cheers from New Zealand
15 March 2026
Unprompted review
Reply from TheLotter
Hi Finken,
We're happy to hear that you find our services easy to use! We appreciate your positive feedback and are glad you love our services. Cheers from us!
Monica
TheLotter Team :)
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