Terrible and unprofessional company. I don't even know how they haven't been shut down yet. If you want to spend almost 200 dollars on a poor quality product then not be able to get anyone on the phon... See more
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I received an email stating that their merchant flagged my order as being somehow fraudulent. I order things regularly from literally all over the place, & have NEVER had this issue. Now they're askin... See more
I purchased a 2500 watt electric tabletop griddle sold as a "110 volt" unit. 2500 watts draws OVER 20 amps, but the unit ships with a 15 amp power cord (12/3 SJT cable and NEMA 15P plug). This is not... See more
Ordered via Google Shopping platform, 6' x 250' weed barrier. Recieved 4' x 250' weed barrier. Filed return request and received response from The LAShop to send photos as proof of wrong item sent.... See more
Company details
Information provided by various external sources
Online shopping websites located in sunny Southern California. With best seller on Gardening, Tattoo Kit, LED lighting, Photography Equipment, Projector Screen and Prize Wheel trade show equipment. We will provide stellar customer service and learn and grow from our customer’s suggestions and feedback.
Contact info
185 N Sunset Avenue, 91744, City of Industry, United States
- 1-888-525-9222
- sales@thelashop.com
- www.thelashop.com
1.4
Bad
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Horrible Customer Service
If you have to contact this company plan on frustration and lost time. Its impossible to contact them by phone, no matter what time I called there was never anyone available and asked for me to leave a voicemail that was never returned.
I did find they do reply to emails but but are still difficult to work with and will not provide you with any direct contact information to speak with anyone.
You are playing russian roulette ordering from this company
29 July 2016
Unprompted review
bad customer service and products
I bought a led light from this company. The light went bad in 4 months. I had to email the compay in China to find out they would not replace the faulty product even when is a known issue. Don't buy from them, you will be disappointed.
5 May 2015
Unprompted review
Ships from LA Customer Support in China
The LA Shop says that it is located in the City of Industry, CA. I tried making a change to my order quickly and then found out that their customer support is in China which made them ship my order without the changes I requested.
18 December 2014
Unprompted review
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