Received an email offering free delivery if I subscribed to emails which I did. Instant response saying code had been sent fortunately I took a screen shot of response, no code received. Left it overn... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My earlier disappointment that your AI picked the wrong postcode for my shipment (no added human oversight), turned to joy as Luis eventually intervened and a replacement shipment was sent to me at no... See more
Company replied
I must say this was the most confusing place to purchase coins lol. I would place an order, pay, then receive an email notifying me that my order has been canceled! It took time till I realized yo... See more
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Very good bunc 50p coin as a life long star trek fan this coin is a brilliant addition to my collection coin as described and does not disappoint Buying again with koin club was excellent and ve... See more
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Company details
Written by the company
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Written by the company
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Contact info
PO Box 9438, BH15 9HR, Poole, United Kingdom
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3.8
Great
5K reviews
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Ordering is quick
Ordering is quick, simple and straightforward. Prices are very reasonable and often excellent. Queries are always dealt with.
11 September 2026
Reply from The Koin Club
Margaret,
We are glad you enjoyed your experience with us. Thank you for your feedback regarding our easy purchasing process, fair pricing, and reliable customer support. We appreciate your support and look forward to assisting you again soon.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Good coins and excellent delivery
11 September 2026
Reply from The Koin Club
Susan,
We are so glad to hear that you are happy with the quality of your items and the speedy arrival of your order! Thank you for taking the time to share your positive experience with us; your feedback is truly appreciated.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Awful company
Awful company
Tried cancelling ended up stopping them at my bank
Product not worth anything
11 September 2026
Reply from The Koin Club
Hi George, I am sorry this did not go the way it should have. Your case is with me and being handled now. If you need anything in the meantime, just reply to the email I sent you and it will come straight to me.
Kind regards,
I love the 'Face value' deals.
11 September 2026
Reply from The Koin Club
Eustace,
We are glad you enjoyed your experience with our great bargain promotions.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
coins arrived as ordered but not sure…
coins arrived as ordered but not sure why i am suddenly paying £2.99 a month? what for??
11 September 2026
Reply from The Koin Club
Hi George, thank you for flagging this — I would rather explain it properly than leave you guessing. I will write to you directly so we can go through it.
Kind regards,
Not happy with service or quality of…
Not happy with service or quality of coins.
Cancelling subscription was a little confusing.
10 September 2026
Reply from The Koin Club
Hi Michaela, I am sorry the cancellation was not as clear as it should have been. I will write to you directly to explain what happened and confirm where things stand.
Kind regards,
Product arrives well packaged at a very…
Product arrives well packaged at a very competitive price. I'm happy with everything.
11 September 2026
Reply from The Koin Club
Hi,
We're so pleased to hear that your product arrived well-packaged and that you're happy with the competitive pricing. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
We got there in the end
Communication got there but I'm very happy with my item now that is complete
10 September 2026
Reply from The Koin Club
Laurence,
We're so pleased to hear you're very happy with your item now that it's complete! We appreciate your feedback regarding communication and are always striving to improve.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Always helpful
22 September 2026
Reply from The Koin Club
Hi Rebecca, thank you! Always a pleasure to help. Enjoy your collection.
Reply from The Koin Club
Steven,
We're delighted to hear that you experienced good communication, fair prices, and quick delivery! We truly appreciate you taking the time to share your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Bought one set of coins then after it…
Bought one set of coins then after it was finished started on another set and are not cheap
10 September 2026
Reply from The Koin Club
Hi Trevor,
I am sorry this was not clearer at the time — I understand why it caught you out.
One of our team will be in touch with you directly to explain what happened and sort out how you would like to continue.
Kind regards,
Trick you in to sub
Trick you in to sub, send you the item you never expect. Charge you card. Extremely bad practice. Do not ever buy from them
10 September 2026
Reply from The Koin Club
Hi Eddie,
I am sorry this was not clearer at the time. I can see everything has now been settled at our end and there is nothing outstanding on your account.
Thank you for the feedback.
Kind regards,
Great quick delivery service and a…
Great quick delivery service and a really nice product, glad I subscribed.
22 September 2026
Reply from The Koin Club
James,
We're so happy to hear you're pleased with the quick delivery service and the quality of the product. We truly appreciate you subscribing!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Read the fine print
Read the fine print, Spending over £90 in 2 months on a subscription I was not aware of was a bit of a shock!
21 September 2026
Reply from The Koin Club
Hi Michael,
I am sorry this came as a shock — that is not how we want anyone to feel about their collecting.
I can see your subscription is now cancelled, so nothing further will be billed or sent. If you would like to return any of the items you have received, just email us at support@thekoinclub.com and one of our team will talk you through it.
Kind regards,
Depends how long it takes to ship
9 September 2026
Reply from The Koin Club
Reg,
We understand that shipping time is important. We are always working to improve our delivery process for all orders.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Darren,
We appreciate your feedback regarding our deals. We are always working to offer great value to our customers.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Another excellent coin for my…
Another excellent coin for my daughter's collection at a price that cannot be beaten, very happy.
9 September 2026
Reply from The Koin Club
James,
We're so pleased to hear you found another excellent coin for your daughter's collection at a price that couldn't be beaten. We're very happy you're satisfied!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great value and packed and delivered as…
Great value and packed and delivered as expected
9 September 2026
Reply from The Koin Club
Gary,
We're so glad to hear that you found great value and that your order was packed and delivered just as you expected! We truly appreciate your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I'm trying to order a 50p coin but you…
I'm trying to order a 50p coin but you keep cancelling it.
Your not easy to get hold of , leading to poor customer service.
I'm done , withdrawing my membership
9 September 2026
Reply from The Koin Club
Hi Peter,
I am sorry — that is a frustrating run of it, and being hard to reach on top only makes it worse.
I can see your case is already being handled by our team. I will look into it personally as well to see whether there is anything further we can do, and you will hear from us.
Kind regards,
This was a gift for my son
This was a gift for my son. Who was very very happy with it. Everything arrived all packed and safely.
Thank you
9 September 2026
Reply from The Koin Club
Hi,
We're so happy to hear that your son was delighted with his gift and that everything arrived safely packed. Thank you for sharing your positive experience!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
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