Purchased my first kitchen knife as an adult from here ten years ago and I was so happy when I saw they were still operational. The positive feeling went the other way once I saw the business turned i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My impression of this company is just like the title rolling downwards the more I use it. You get the feeling they rather take your money than give you a decent product and that's why I am staying awa... See more
I purchased a sink and received the wrong one as was a packing error. I understand these things happen but as my old sink had been removed to replace the work tops I was then left with no water for 2... See more
Just ordered for delivery in Northern Ireland supposed to be free delivery. I got an email 2 hours later to say that there is a £19 charge for delivery. Surely you should have indicated that in the... See more
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased my first kitchen knife as an adult
Purchased my first kitchen knife as an adult from here ten years ago and I was so happy when I saw they were still operational. The positive feeling went the other way once I saw the business turned into a gambling site.
My impression of this company
My impression of this company is just like the title rolling downwards the more I use it. You get the feeling they rather take your money than give you a decent product and that's why I am staying away for now.
Worst company
Worst company: Bought an item in good faith but when it arrived, the spec was different from the one advertised on their website. When I complained they just said that under their terms and conditions, I should have contacted the manufacturer of the product for information! They have since removed the detail about the item I bought which shows they know they’re wrong, but are not doing anything about it! I’m now stuck with a large expensive item that is no good! Don’t trust that what they’re selling is what you’ll get. If they have the cheek to respond to this review, don’t believe a word of it. They haven’t responded to any of my calls or pleas for help via email, apart from one message to say that I could send it back at my expense (about £30) even though the fault is theirs! What they have done to me is tantamount. Be warned!
Poor customer service
Charged £15 for return sink ( even though I was ordering replacement sink) although, they assumed incorrect collection address, did not advise me iof collection date and I had to meet DPD in a supermarket car park to return the item and was given no paperwork to confirm receipt!
Just ordered for delivery in Northern…
Just ordered for delivery in Northern Ireland supposed to be free delivery. I got an email 2 hours later to say that there is a £19 charge for delivery. Surely you should have indicated that in the first instance at order time.
I cancelled order. Time wasting.
Very Disappointed
Manus Patte.
I ordered some replacement lights & …
I ordered some replacement lights & soon after realised the light fittings weren't the issue, returned them with a full refund no quibble, highly recommend, service team v polite and helpful
Brilliant Service - delivery to Northern Ireland
New induction hob sourced at a VERY keen price and delivered within 2 days to Northern Ireland - couldn't sing praises highly enough! - superb service.
Excellent service
Excellent service, prompt email reply to any queries and good communication with regards to accuracy of delivery date. Would recommend this company.
Brilliant prompt service and great …
Brilliant prompt service and great value!
On time and good value.
Good service and price but the delivery …
Good service and price but the delivery charge was expensive. £5.99 for a small item that only cost £5.00
Excellent service
Do not use this company if buying with finance
Do not use this company if buying with finance. They are obviously not ready to process such orders. I had to follow-up on this personally and proactive to even be recognized (I would expect they do this part of job). They have no clear system how to pay deposit, no order confirmation, no automatic payment (such as for regular payment), just confusion. When I started to chase they were rude. Their proposal for solution was to cancel my order! (despite no real reason to cancel - they only wanted to get rid of me). I´ve got the order fast and in a good way in a week (because processed through a vendor), so good at the end. If you have two options for same price, I would not recommend to use this one.
Edit after company´s reply:
1. I would expect order confirmation faster than next day noon, indeed. Nothing else, just to confirm "we´ve got your order". Which I get only after I "bombed you". Not sure how long it would take if I say nothing.
2. My perspective of that call is that I was promised to get bank details. You are saying that you did not promise, ok. But I still had to ask 3 times via e-mail to provide it. You pretended like it is a world´s secret to get your bank account number... really almost impossible to get it written, rather than via phone (and with wrong sort-code - which might be my mistake, but just for this I wanted it written).
3. hmm now we see who is rude here... your public written communication is like from boot sale, indeed, bravo.
4. giving you one star less for this poor reply trying to save your pride.

Reply from RollingSlots
Very helpful and fast delivery
Very helpful and fast delivery. Would use again and recommend to anyone :)
Great service and delivery
Really happy with our plug points and light switch. Delivered really quickly. Definitely recommend this company.
Astracast
Amazing product, my sink is now in ‘as new’ condition! Fast delivery, product was wrapped well. Will definitely be ordering again. Even though the product is expensive it does the job, will definitely be buying again.
Great company
Brilliant service. Had instant information on telephone, I ordered goods and chose what day I wanted them delivered, which was almost immediate. Thoroughly recommend this company. Very competitive as well.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







