The Home Shutter Company Ltd Reviews 

1,312
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable, and professional staff who handle every step of the process with incredible care, respect, and precision. People are also absolutely thrilled with the premium quality of the shutters, noting that they look stunning, fit perfectly, and completely transform their living spaces. However, some people mentioned that there were occasional shipping delays and supply chain issues affecting the delivery schedule before final installation could take place. Consumers also noted that manufacturing and shipping processes can sometimes take several weeks to complete before orders arrive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently professional,... See more

Service

Users describe positive interactions with service, highlighting that everyone from the measuring and sales... See more

Product

Consumers find the product to be of exceptional quality, frequently noting that the shutters look stunning... See more

Quality

Clients share profound satisfaction on quality, frequently praising the stunning design and durable... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience with The Home Shutter Company from start to finish. We were kept up to date with how our order was progressing by email. On fitting day, Dan and Ryan did a fantastic job, our... See more

Rated 5 out of 5 stars

Our shutters which we have had installed in two rooms, look really stunning, very pleased with them, only had them a couple of days but the quality seems very good and they supply spares, cleaning bru... See more

Rated 5 out of 5 stars

This is the third set of shutters I’ve had fitted by the home shutters company and again I’m delighted. Every conversation to check on anything has been quickly and courteously dealt with. Marti... See more

Rated 5 out of 5 stars

Excellent service throughout the whole process. All the staff at The Home Shutter Company were helpful, knowledgeable and patient. The fitters were extremely respectful, even taking their shoes off be... See more


Company details

  1. Interior Designer
  2. Blinds Shop

About The Home Shutter Company Ltd

Written by the company

Family run suppliers and installers of the highest quality hardwood plantation window shutters at unbeatable prices. Covering Watford, London, Hertfordshire, Bedfordshire, Essex, Buckinghamshire and Oxfordshire. 

Based in Watford and with a showroom in Kings Langley, Hertfordshire we have a fully in-house team of installers and advisors offering a seamless experience in purchasing shutters. We pride ourselves on our zero-pressure sales approach and a best price from the outset program.

Specializing in solid, sustainably sourced hardwood for our shutters, our customers can feel comfortable in our manufacturing practices.

We offer free installation with every order and a 15 year warranty on our shutters. 

The process to order couldn't be easier:



Get in touch with us today:


01923 911 018

hello@thehomeshuttercompany.co.uk

www.thehomeshuttercompany.co.uk

Or visit our showroom at 37 High Street, Kings Langley, Watford, WD4 8AB


Contact info

Summer Sale!

Up to 40% off hardwood shutters!

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,312)

398 reviews in the last 12 months

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Rated 5 out of 5 stars

North Star service

Great customer service from start to finish. Quality product completed by great bunch of guys. Dan and Kyle were lovely and answered any questions I had, they gave some great tips on how to keep the shutters clean and are an asset to your company. Thank you as love my shutters!

29 April 2026
Rated 5 out of 5 stars

Fantastic service start to finish

Fantastic service start to finish. No pressure to buy. From the initial visit, the ordering process and installation the whole team have been a pleasure to deal with. Thank you to Kyle for fitting them today. Amazing job!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful shutters can only be with The home shutter company…

We had a fantastic experience with The home Shutter Company, from our initial visit from Ellie when she came round to measuring up and showing us sample pieces, it was done in a calm no pressure way.

But I was sold, and called the very same day to place my order! She was great!

We then had Mike come round and do a final once over and he was happy with everything too. A Very nice and polite guy too.

Throughout the whole order process, I was constantly emailed and was told what was happening and what stage we were at. I loved the sailing ship icon on each email to say where our shutters where heading next!

Hannah was lovely over the phone, with keeping us rest assured that we had nothing to worry about and they were definitely on their way!

Finally Jaques, what a guy! So lovely from
The call on the way to our house and throughout. We did take up his time talking to him a lot but he’s so passionate and proud of his job and the company, we heard some great stories!
Top guy!

We are left with beautiful shutters, so many compliments already! Hopefully many more homes and customers for you all.

Fantastic service, definitely recommend!

Wahida & Abdul

21 April 2026
Rated 5 out of 5 stars

I had a great experience with The Home…

I had a great experience with The Home Shutter Company. They were very professional, friendly, and easy to deal with from start to finish. The quality of the shutters is excellent, and they’ve made a big difference to my home. I would highly recommend them.

24 April 2026
Rated 5 out of 5 stars

Outstanding service and quality from start to finish

I spent a long time researching and speaking to different companies before choosing this one, and I’m so glad I did. From start to finish, the service has been excellent.

The customer service team were helpful, responsive and professional throughout. The surveyor was knowledgeable, patient and took the time to guide us through the options without any pressure.

A special mention to Kyle, the fitter, who was absolutely brilliant. He was polite, respectful, incredibly tidy and went above and beyond to make sure everything was perfect. He also took the time to explain things clearly and left us with really helpful guidance and small touches that made a difference, which we really appreciated.

The quality of the shutters is outstanding, and I say that from experience. We previously had shutters fitted by another company that didn’t even last two years, so this was a full replacement. The difference in quality is clear to see.

The 15 year guarantee also gives real peace of mind.

What I particularly like is that this is an independent company, yet their service truly rivals, and exceeds, much larger companies. The attention to detail and care they show is second to none.

I honestly couldn’t recommend the Home Shutter Company highly enough.

23 April 2026
Rated 5 out of 5 stars

Fantastic shutters

The home shutter co are top drawer. Great experience from start to finish.our new shutters are the dogs b*****s and we're cheaper by 2K from a quote from a leading supplier. There attention to detail and the finish is exemplary! Don't look anywhere else if your looking for shutters i would recommend them to anyone.

21 April 2026
Rated 5 out of 5 stars

Highly recomment

These guys are great, the shutters are gorgeous, they are well priced, great customer service, Danny was excellent at installation very good attention to detail. We absolutely love the shutters highly recommend

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Polite and friendly staff. This is the second time I have ordered from the Home Shutter Company and am very pleased with the shutters.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

The Company fitted my beautiful…

The Company fitted my beautiful shutters a few days ago. One guy who worked non stop all day leaving early evening. He made sure every detail was fitted exact taking time to make sure each of the four large windows looked amazing. They left me a care bag of spare slats, magnets and a feather duster. Explained how to open and close to maintain privacy How to clean and what not to use.
Any questions or help I can contact them anytime and all the work is guaranteed. I highly recommend this company and a special mention to Kyle the fitter who was polite and friendly. Thank you again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Everyone at the Home Shutter Company were great, from start to finish. I loved getting the regular updates about the shutters and where they were in the world.
One slight blip with measurements for one window but quickly sorted. Would happily recommend!

20 April 2026
Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish with this company. The whole process was smooth, from the initial measuring appointment through to the communication during the waiting period, everything felt well-organised and professional.

Installation was carried out by Jaques & James, who were both friendly, efficient, and clearly took pride in their work. The finish is excellent and they made sure everything was clean and tidy before leaving.

Aftercare also seems really solid, which gives extra peace of mind. Overall, very happy and would definitely recommend.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Expert measuring service and no-pressure sales pitch was very welcome. Quote more than competitive with other companies. Constant updates on expected shipment dates. And our fitter was an absolute joy. Would highly recommend, I’m delighted with the product.

16 April 2026
Rated 5 out of 5 stars

Fab shutters!

Our new shutters were installed recently and I couldnt be happier with the result! Harry was great and explained everything as he went along. Install time on the day was much quicker than I expected.
Only downside was the length of time for these to arrive but given the outcome, they were worth the wait! Great company and would highly recommend 😊

10 April 2026
Rated 5 out of 5 stars

Excellent company.

From the initial appointment for measurement to delivery I have been so impressed. Once the 50% deposit is paid you receive regular emails advising the stage of shutter manufacturing. The best one was advising my shutters were making their way around the Cape of good Hope. You are also offered temporary black paper blinds. Installation was excellent beautifully fitted with clean finishing. Installer explained everything regarding operation and left me a real feather duster 😊 Have already recommended them to five potential customers and will be ordering some for my patio door. Only thing they do take around 4-5 months to arrive so plan well ahead however the wait is definitely worth it. 👍🏽

18 March 2026
Rated 5 out of 5 stars

Absolutely love our shutters

Absolutely love our shutters, they complete our rooms. I wasn’t convinced I wanted shutters, spoke to a couple of other companies but the time they took to sort things out was ridiculous, found these guys on social media and everything was done asap.
Our windows weren’t easy as old house so everything was wonky so the fitters had their work cut out and the result is just fantastic. Thanks Joseph, super job.

10 April 2026
Unprompted review

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