I would rate ilford Hearing Hub less than 1. I went there after an ear infection to remove gunk from my right ear. This caused a further infection and when i mentioned to The Hearing Hub they denied... See more
Company replied
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I would rate ilford Hearing Hub less than 1. I went there after an ear infection to remove gunk from my right ear. This caused a further infection and when i mentioned to The Hearing Hub they denied... See more
Company replied
Was really delighted that I could be seen last Saturday when I woke totally deaf in my right ear - after following GP instructions to use for earole for 2 weeks. Really cannot say enough about Penn... See more
I've struggled with blocked ear problems occasionally over the years, but a recent 7 week stint of big hearing loss, despite several packs of Otex, convinced me to try suction. Wow. The procedure was... See more
Company replied
Took 93 year old mother, blind and hearing aid user to Harold Wood. Took out a nib size piece of wax from each ear by suction. Mother all the way home was singing their praises “magic, I can hear my o... See more
Company replied
Ear wax removal services performed by highly qualified audiologists
Essex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I would rate ilford Hearing Hub less than 1. I went there after an ear infection to remove gunk from my right ear. This caused a further infection and when i mentioned to The Hearing Hub they denied doing anything to my right ear and said they offered me a free follow up appointment. The clinician actually cleaned it whilst it was infected making the infection worse. Please be aware of ilford . Branch.

Reply from The Hearing Hub
I had an appointment with Chinnu at Benfleet. She was really great and answered all my questions. My ears feel so much better.
I went to the Hearing Hub in Guildford and received excellent service. Quick and helpful and courteous. And I got an appointment on the same day too! Will definitely be using again.
Friendly staff, efficient service only took about 10 minutes to remove the earwax from both of my ears! Thanks a lot!
I went to The Hearing Hub in Chelmsford for wax removal. They saw me the same day and I cannot fault the service. It was friendly, professional and the whole procedure was easy and well explained.
Tatiana was superb, start to finish. Clearly and comprehensively explained assessment and delicately and professionally executed ear cleaning.
Easy booking service, clean offices, calm and knowledgeable audiologist who explained everything that was going to happen and also what she was doing as she went along. A range of methods and tools available. Reasonable price.
Very professional & competent approach. Thorough examination & treatment which was very successful. Followed by a hearing test. You are unaware of the success until you are discharged into the outside world.
Greatly improved hearing !.
I had my ears microsuctioned at The Hearing Hub - a procedure no longer offered on the NHS. One of my ears was totally blocked. It was a gentle procedure which restored my hearing to normal.
Efficient and effective service with knowledgeable and helpful practitioner.
10/10 experience, visited the Chelmsford one after my doctor informed me I needed to ears cleaned, Chinnu was very professional and informative - giving me tips on how to prevent wax buildup and avoid ear infections in future (I have been prone to them!) gave better advice than any of the several doctors I’ve seen about my ears. Absolute life saver!
Penny was amazing and literally walked in and then I was a new woman! Explained the procedure very professional and so thankful to be able to hear again ! Definitely recommend xxx
Used the Brentwood branch this morning and cannot praise Chinnu highly enough. She was very professional and gentle during the procedure and did an excellent job. She offered some useful advice for the future and made the whole experience a most pleasant one. Would have no hesitation in recommending this service.
Was really delighted that I could be seen last Saturday when I woke totally deaf in my right ear - after following GP instructions to use for earole for 2 weeks.
Really cannot say enough about Penny and her approach and clearing both ears.
She went further to help me understand APD and to follow up with really useful email information from an expert which will be very useful.
Really great service, the lady working who helped us was very knowledgable. Thank-you
Penny was very efficient and informative about the process of what was happening which helped to reassure me
It was a excellent professional experience, the lady we saw was knowledgeable and after removing the ear block I felt so much better,thank you
Having had earwax removal performed by excellent but expensive Bupa consultants over many years I was very apprehensive of using anyone else. I needn’t have worried as the treatment I received from Penny at the Chelmsford branch was every bit as good and I will certainly be returning in a years time.
I popped in yesterday afternoon to see if I could get an appointment and saw Penny in Chelmsford. She was very helpful and said I could have my ear syringed right away. I had really great service from her and I recommend The Hearing Hub. I will be back again!
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