Whisky Galore @ The Green Welly Stop Reviews 

380
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I saw a pair of Meindl Bhutan boots online priced at £222.99. I visited the shop to try them on and purchase to be told the boots which were £222.99 online were £290 in the shop. I appreciate shops ha... See more

Rated 3 out of 5 stars

One bottle sent from one Highland address to another. £7.99 charged rather than the advertised £4.99. I too run a mail order business in the Highlands and am familiar with the working perspect... See more

Rated 1 out of 5 stars

You can try all you want to dodge the question, but the fact remains the same. You are cashing in on the myth that the Royal Mail charges extra to the Highlands and islands, they DO NOT CHARGE EXTRA... See more

Company replied

Rated 3 out of 5 stars

Bought on line one bottle whisky checked progress next day logged on to site and found no record of my purchase I thought I must have made a mistake so ordered again then received two bottles oh well... See more

Company details

  1. Liquor Store

Information provided by various external sources

the green welly stop a family run business in tyndrum offering good scottish hospitality. Sales of outdoor clothing and whisky in our online shops


Contact info

2.1

Poor

TrustScore 2 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(380)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Whisky Delivery

This is the third time I have received Whisky from Whisky Galore, and I have also recommended the service to a friend of mine, Becky Letman, who purchased a bottle for her partner for the recent Valentine's day, therefore needless to say I feel the service is excellent. My one disappointment re the Green Welly is this ; before Christmas I decided to drive to Tyndrum and visit the Shop in person. I took my two children, and we had Lunch in the Café before visiting the whisky shop. I spent over £200 in the whisky shop, despite being very disappointed to discover that the prices in the shop were roughly £5 more per bottle than they were on line. I queried this with the assistant at the counter and was told that this was the pricing policy of the Store, and consequently the price to me would remain £5 per bottle more. Surely this is the wrong stance to take, as it in future discourages me from visiting the shop personally, where I would be more likely to spend money on other products for sale in the shop, and may also eat in the café. I did point out when I visited in December, that I could have walked back out to my Car, ordered the Whisky on line via my phone, and then walked back in to the Shop to collect it !. Please take this as nothing other than constructive, as generally speaking I love the Shop, and think the Whisky selection is the best in the Country

22 February 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Fantastic service, I ordered Stags Breath and whiskey glass for my Father in Laws 80th Birthday, I was concerned that I have left it to late to order and e-mailed to check when delivery would be, the items were shipped the following day from ordering and I had a prompt e-mail reply telling me this, the gifts arrived in plenty of time, however I would point out that the box was somewhat damaged which could easily have resulted in breakages which thankfully was not the case. Service is excellent and can't be faulted.

16 February 2016
Unprompted review
Rated 5 out of 5 stars

First Class Service

Despite their remote geographical location, this business excels in all service areas. Prompt web sales notification, confirmed delivery dates, excellent packaging and speedy delivery. Cannot fault the service. If only all web businesses could do the same!!!!

16 February 2016
Unprompted review
Rated 5 out of 5 stars

Whisky Order

Bought some special edition whiskies from Whisky Galore. Excellent service. Bottles were packed with great care and attention and arrived in immaculate condition. Many Thanks!

13 February 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Absolutely fantastic service. My complete order was delivered quickly and everything ordered was individually and carefully wrapped in The Green Welly Stop paper. Due to the number of items ordered it felt a bit like Christmas unwrapping the boxes. Terrific. Even got a free mint included..ha ha. Nice touch. Unreservedly recommended. Shall be purchasing again without a jot of hesitation.

8 February 2016
Unprompted review
Rated 5 out of 5 stars

Fast, secure delivery

First time I'd spent that much on a single bottle of whisky and the first time I'd bought online from Whisky Galore. Fast checkout online, swift delivery, and well packaged. I would heartily recommend them.

3 February 2016
Unprompted review
Rated 5 out of 5 stars

Great service at a very competitive price.

Selected a couple of Whiskys for Christmas, at a very competitive price, I was so impressed with Craig's great service, I continued to check his stock and happened to find another couple of Whiskys that caught my fancy, once again great service & price so looks like I'll keep checking their stock and prices against the competition. Thank you and keep up the good work Whisky Galore.

24 January 2016
Unprompted review
Rated 5 out of 5 stars

Wide choice, good value and speedy delivery

Internet comparison showed that Whisky Galore sold the whisky I was looking for at the cheapest price. I ordered it and my bottle arrived (well packaged in its cylinder, then tissue, bubble wrap and a box) the next day. I can't think of any way the experience could have been improved.

14 January 2016
Unprompted review
Rated 5 out of 5 stars

Great choices, speedy delivery.

Whisky Galore @ The Green Welly Stop has some great offers on whiskies from around the world, year-round. Look for their "Web Exclusive Deals" -- most are excellent and well below the price on other sites. Their search page makes it easy to find and sort by distillery, type, price, or collection. I've ordered several times and always had delivery within two days. I'm happy to be a repeat customer!

5 January 2016
Unprompted review
Rated 5 out of 5 stars

Great Service as Always

I have purchased whisky from The Green Welly Stop on two occasions and have been very impressed. The packaging is excellent and the bottles always arrive safely within a couple of days.

21 December 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service and products.

Have used on a number of occasions now and will be using for many years to come.
Amazing selection on offer with particularly good prices. Never had any problems - wish more internet companies were this good & quick to deliver.

20 December 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Was looking for a bottle of 18 year old Macallan and came across Whisky Galore @ The Green Welly Stop in the results. Have been in the shop many times when passing and never thought to check them online. The price was the best that I could see online for the bottle I was after, and the delivery cost was very reasonable. Ordered the bottle yesterday, and the whisky came today. Excellent service. Will definitely be using them again and would highly recommend them!

17 December 2015
Unprompted review
Rated 5 out of 5 stars

TOP company

Thx foor the fast and very well packinging!
You maked me happy here in the Netherlands!~

Keep on goning the good work!

16 December 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look