Whisky Galore @ The Green Welly Stop Reviews 

380
TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

I saw a pair of Meindl Bhutan boots online priced at £222.99. I visited the shop to try them on and purchase to be told the boots which were £222.99 online were £290 in the shop. I appreciate shops ha... See more

Rated 3 out of 5 stars

One bottle sent from one Highland address to another. £7.99 charged rather than the advertised £4.99. I too run a mail order business in the Highlands and am familiar with the working perspect... See more

Rated 1 out of 5 stars

You can try all you want to dodge the question, but the fact remains the same. You are cashing in on the myth that the Royal Mail charges extra to the Highlands and islands, they DO NOT CHARGE EXTRA... See more

Company replied

Rated 3 out of 5 stars

Bought on line one bottle whisky checked progress next day logged on to site and found no record of my purchase I thought I must have made a mistake so ordered again then received two bottles oh well... See more

Company details

  1. Liquor Store

Information provided by various external sources

the green welly stop a family run business in tyndrum offering good scottish hospitality. Sales of outdoor clothing and whisky in our online shops


Contact info

2.1

Poor

TrustScore 2 out of 5

380 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(380)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful service!

Just received another order from GWS. As ever, it was speedily delivered & well packaged. Cannot recommend their service highly enough!

12 July 2016
Unprompted review
Rated 5 out of 5 stars

Tamnavulin 12 years

Thank for your product in its original packaging very well protected. Tamnavulin 12 years : excellent whisky
I would recommend Whisky Galore - THE GREEN WELLY STOP.

Y.F.

10 July 2016
Unprompted review
Rated 5 out of 5 stars

Easy shopping!

I use the Green Welly Stop quite regularly as I buy the best Whisky for my parents in the UK. The website is easy to use, there's heaps to choose from and a good price range. Service and delivery have always been excellent and on occasions when I've had a query, the response has always been quick and very helpful. I can highly recommend them, as can my parents! They look forward to birthdays and special occasions even more now! Thank you Green Welly Stop 😀

8 July 2016
Unprompted review
Rated 1 out of 5 stars

Dodging the question

You can try all you want to dodge the question, but the fact remains the same.
You are cashing in on the myth that the Royal Mail charges extra to the Highlands and islands, they DO NOT CHARGE EXTRA, the Highlands and islands are NOT out of area as you state, obviously you are quite happy to rip off your fellow countrymen by making these charges.
I say countrymen, that is of course if you are indeed Scottish!

6 July 2016
Unprompted review
Whisky Galore @ The Green Welly Stop logo

Reply from Whisky Galore @ The Green Welly Stop

Hello and thank you for your 1 star feedback.
We assume that your item was available at our shop at an excellent price compared to other retailers?
We need to be an account customer to deliver alcohol. Account customers ARE charged around £10.50+VAT for an out of area postcode.
Postage for an out of area postcode starts at £7.99
We subsidise this to the tune of £3 once you include VAT, we feel this is an excellent middle ground, being a family run & independent shop.
Other whisky retailer prices are below:
Master of Malt postage to out of areas - £9.95
Whisky Exchange postage to out of areas - £9.95
Abbey Whisky - £17.00
Royal Mile Whiskies - £9.95

If you have any further queries - please don't hesitate to contact us via the website.
Thank you again for your invaluable feedback.

Edit: Whilst we do not wish to argue, WE (as account customers) ARE charged for dispatching to these postcodes. We also cannot dispatch alcohol WITHOUT an account.
We do not WANT to charge. Please contact us.

Rated 5 out of 5 stars

My favourite online shop

I love Lauders whisky. It is only sold by a few people. Green Welly sell it at a very good price and I receive my order within a couple of days. I would highly recommend them.

27 June 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

Whisky Galore has a fantastic range of malt whisky at great prices. Ordered on-line and, rather than have it delivered, collected in-store. Staff were friendly, helpful and had good knowledge of their whisky. It's worth collecting to enjoy the scenery and stunning views.

25 June 2016
Unprompted review
Rated 5 out of 5 stars

Great prices and service

Whisky came VERY well packaged within a couple of days of placing my order. A company that clearly knows how to do business on the Internet - some of the much bigger players could learn a thing or two from The Green Welly Stop ! well done

19 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Have purchased several bottles over the years and never had any problems. The website is user friendly, and the products arrive promptly and well packaged.

20 May 2016
Unprompted review
Rated 5 out of 5 stars

Another great delivery

Once again I have received another great delivery from Whisky Galore @ The Green Welly Stop.
They are the best whisky shop you can buy from the prices are the best and the number of products outnumber other suppliers.
They are always top of our list when looking for whisky.
I would recommend them to everybody.
The shop is fantastic if you ever in Scotland it is well worth a trip.

18 May 2016
Unprompted review
Rated 5 out of 5 stars

TOP SHOP

I believe your business is up there with the best of them I could not fault any of the quality of the items and the packaging was second to none WELL pleased thank you .

5 May 2016
Unprompted review
Rated 5 out of 5 stars

Great prices and quick delivery

I ordered a Talisker on Monday morning and it arrived the following day with the bottle travelling from Tyndrum all the way to the South of England (about 400 miles)

Really can't say more than that. Also the price and delivery cost was cheaper than anywhere else

26 April 2016
Unprompted review

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