Good communications, quick delivery. Great product. Only minor issue is the charger came with a EU plug. But only a 5min job to cut off and rewire. Finally I can cut the grass and listen to music:) Fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered a very specific heavy duty Masport/Briggs & Stratton mower I could only find on line. Had a slight complication with the very fast delivery estimate (two days) so phoned up Green Reaper and sp... See more
Company replied
Great friendly service from the outset. Amelia in customer services was fantastic and answered all my questions and tracked my order to ensure it was correct and processed promptly. I had regul... See more
Company replied
Very good service from green reaper, can't complain it took a few days to come as I ordered Thursday evening before good Friday. Tracked delivery. Product excellent and a very nice £20 off code even... See more
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Company details
About The Green Reaper
Written by the company
The Green Reaper is the UK’s go-to brand for garden machinery, supplying top-quality lawn mowers and lawn tractors to homes and businesses since 2004, as well as every easy-gardening device from garden vacuums and log splitters to chipper shredders and hedge trimmers.
We are passionate about supporting a cleaner, quieter and safer living and working environment. The Green Reaper is on a green mission to source superior, environmentally-sustainable, battery-powered, cordless outdoor power equipment which is kinder to you, your wallet and the world we live in.
Trust us for expert advice on the right tool for the job, speedy delivery and great prices on quality products.
Contact info
27-29 Summerleys Road, HP27 9DS, Princes Risborough, United Kingdom
- 0800 014 8700
- sales@thegreenreaper.co.uk
- www.thegreenreaper.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I placed an order after the cut off…
I placed an order after the cut off time, I emailed to see if there was any chance of getting it sent out thebsame day... this was done and arrived byb10am the next day.
Received very good customer service for which I will return because of.
21 May 2026
Reply from The Green Reaper
Thank you for taking the time to leave us a review. We are very glad we could expedite your order and delighted to hear we will see you again in the future.
Laura
Reply from The Green Reaper
Thank you for your lovely review. We are glad that your order arrived swiftly.
Laura
Reply from The Green Reaper
Hello Helen
You can always contact us using the contact form which you can find at the bottom of every page of our website.
We are slighly confused as you did not order any oil.
If you need any further assistance, please cut and paste the link below into your browser to submit a contact form, and one of our support team will be more than happy to assist you.
https://www.thegreenreaper.co.uk/pages/contact
Kind regards
Nicki
Good price and fast delivery
Good price and fast delivery, also when called very helpful on phone as well
19 May 2026
Reply from The Green Reaper
Thank you for leaving us a review. We are glad our team was helpful and that you found our prices competitive.
Laura
Reply from The Green Reaper
Thank you for your review. We are glad you found our selection to your liking and that your delivery was swift.
Laura
Quick delivery great price found by…
Quick delivery great price found by accident but would recommend
18 May 2026
Reply from The Green Reaper
We are delighted you accidentally found us! Thank you for leaving us a review :)
Laura
Allways use green reaper
Allways use green reaper - fast delivery and great customer service!!
18 May 2026
Reply from The Green Reaper
We are always happy to hear from our repeat customers! Thank you for your lovely review.
Laura
Super impressed
Super impressed. Best price in the internet AND delivered the next day....for free
18 May 2026
Reply from The Green Reaper
Wow! We are so delighted to hear we left you impressed - thank you for your review!
Laura
Ordered and delivered as simple as tha
11 May 2026
Reply from The Green Reaper
Keeping it simple is always the best! Thanks for your review.
Laura
Cobra Electric Lawnmower
The lawnmower arrived the next day. It was easy to assemble. It has cut the lawn very well, very pleased with it. It was worth the money.
14 May 2026
Reply from The Green Reaper
Thank you for taking time to leave us a review. We are very glad you like your new mower and that your order arrived swiftly :)
Laura
Reply from The Green Reaper
Thank you for your 5-star review. We are glad that your order arrived in good time.
Laura
1st time using this company
1st time using this company. Absolutely excellent service. Cannot fault. My mower was delivered the next day after placing my order. Highly recommended and will certainly use this company again!
14 May 2026
Reply from The Green Reaper
Thank you for taking the time to leave us a review. We are very happy that your first experience with us was 5-star one, and are delighted to hear you would recommend us to others. Thanks again and we look forward to seeing you again soon!
Laura
WE HAVE A NEW LAWEN LIGHT DELIVERED AND…
WE HAVE A NEW LAWEN LIGHT DELIVERED AND IT WILL NOT RUN FOR MORE THAN 10 FTIT STOPS YOU THEN HAVE TO PUT ALL BACK IN NUTRAL AND START AGAIN
14 May 2026
Reply from The Green Reaper
Thank you for leaving us a 5-star review. We are glad your order arrived on time and that you found our service excellent :)
Laura
Good communications
Good communications, quick delivery. Great product. Only minor issue is the charger came with a EU plug. But only a 5min job to cut off and rewire. Finally I can cut the grass and listen to music:) For anyone concerned about it's performance its about 80% power both speed and cutting ability compared to my old large kobuto diesel mower, but I prefer this electric one, quite, peanuts to run, no oils, no fuss, and a more comfortable ride.
13 May 2026
Reply from The Green Reaper
Hi Gary
Thank you very much for taking time to leave this review. We are delighted to hear you are enjoying the performance and mowing experience of your new EGO lawn tractor.
Thank you also for highlighting the issue regarding the EU plug to us. Whilst we are happy to hear you have overcome this, it is not something we would expect our customers to have to undertake. We have forwarded your feedback to EGO UK to ensure they check stock in their warehouse to see whether there may be a batch of battery chargers with the incorrect plug to ensure this doesn't happen again.
Kind regards
Nicki
Bought a leaf blower and vacuum
Bought a leaf blower and vacuum. Run time on max strength 10-12 mins. Wholly unsuitable for medium sized garden. Customer service refused return as said has now been used. Not great.
5 May 2026
Reply from The Green Reaper
We are sorry to hear the EGO LV5000E blower vacuum is not meeting your expectations with the 5Ah battery provided with the kit you have purchased from us.
The run times for this product are clearly stated on our website. Higher amp hour batteries are available to purchase which would extend the run times.
Kind regards
Nicki
First class service again and another…
First class service again and another very fast delivery,buy from these.guys with confidence
15 May 2026
Unprompted review
Reply from The Green Reaper
Thank you for taking the time to leave us such a lovely review. We are delighted that you would recommend us to others with confidence.
Laura
Reply from The Green Reaper
Thank you for your feedback. We are sorry to hear about the courier damage. If your order is damaged, please let us know so we can assist you further.
Laura
Very disappointed with communication
Very disappointed with communication
I placed an order that said 3 to 4 days delivery then after a week I called and the parcel hadn't been dispatched and no one knew why.
Then I was told someone would update me after the phone call then nothing.
I received the parcel eventually.
Will not be using anymore!
1 May 2026
Unprompted review
Reply from The Green Reaper
Thank you for your 5-star review. We are glad that our product descriptions meet expectations.
Laura
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