WHAT A BRILLIANT COMPANY TO DO BUSINESS WITH AND THEIR ATTITUDE IS A STARK CONTRAST FROM THE HUGE ORGANIZATIONS ONE HAS TO DEAL WITH. MY GRANDSON HAD AN ISSUE WITH GOLF BAG I HAD BOUGHT HIM. I RANG... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The Powakaddy electric trolley arrived on time and, in view of its value, 2 stage authentication was used for delivery. Very impressed with both that and the trolley itself - which was exactly as... See more
Company replied
Purchased my kids golf set through them. We had issues with the quality of golf bag (twice). This was manufacturing issue and they immediately replaced the bag first time round. The second time it h... See more
Company replied
Ordering was simple and quick. But what made the overall experience so good was that when i had a problem which was no fault of The Golf Shop Online it was dealt with seamlessly and with out fuss. Ori... See more
Company replied
Company details
Written by the company
Welcome to The Golf Shop Online, an established and trusted online retailer selling golf equipment throughout the UK and EU. As a company, we are totally passionate about the game! Our Head Professional has over 30 years of experience in coaching, golf retail, and custom fitting. Our dedicated team of staff and PGA professionals are focused on making sure we deliver the very best in service and advice. You can be assured; we are authorised by all the brands we represent. All products sold come with a full manufacturers warranty and our 5 Star customer service provides you peace of mind for the future. We always maintain a large stock in our warehouse ready for quick dispatch and offer the majority of our UK customers Next Day delivery options. We constantly check our prices against our competitors plus provide a further price promise in the unlikely event you find it cheaper elsewhere.* If we can help in any way, or you can't find a product you're specifically after, please give us a call or drop us an email at sales@thegolfshoponline.co.uk.
Contact info
GSO Warehouse. Cofton Road, Marsh Barton Ind Estate, EX2 8QW, Exeter, United Kingdom
- 01392 301760
- sales@thegolfshoponline.co.uk
- www.thegolfshoponline.co.uk
4.8
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome service as always
Awesome service as always! Ordered my Scotty Cameron on New year's day, arrived 2 days later! Packed well and even got some free Pro V1s 👍
1 January 2025
Unprompted review
Reply from The Golf Shop Online
Hi Matt, thank you for your continued loyalty. We're delighted to hear you're happy with the service and your purchase. We hope you enjoy your new Scotty Cameron and the Pro V1s! Wishing you a good season of golf ahead.
Best price on the market
Best price on the market. Easy ordering process. Rapid delivery. Very happy.
4 January 2025
Unprompted review
Reply from The Golf Shop Online
Hi Mark, thank you for your feedback. We're delighted that you had a great experience with us. We always aim to provide the best prices and efficient service. Hope you enjoy your golf this season.
Great value and service
13 January 2025
Unprompted review
Reply from The Golf Shop Online
Hi Bev, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.
Reply from The Golf Shop Online
Hi Karl, thank you for your feedback. We're glad you're happy with your purchase. We hope to see you again at TGSO!
Ordered new rangefinder with expected…
Ordered new rangefinder with expected deliver 3-7 days. Received next day.
Great service many thanks
9 January 2025
Unprompted review
Reply from The Golf Shop Online
Hi Clive, thank you for your feedback. We're pleased to hear your rangefinder arrived so quickly. Hope you enjoy your golf this season.
Reply from The Golf Shop Online
Hi, thank you for your feedback. We're glad to hear the product fits perfectly and meets your expectations. We hope to see you again at TGSO.
Quick delivery
Quick delivery, cheap prices and quality products. Thoroughly recommended.
20 December 2024
Unprompted review
Reply from The Golf Shop Online
Hi Matthew, thank you for your feedback. We're happy to know you're satisfied with the delivery speed, prices, and quality. Wishing you a good season of golf ahead!
Great service and product
Bought a golf bag for a Christmas gift. Excellent service, delivery was prompt and the bag was well received! The golf bag was exactly what they wanted!
18 December 2024
Unprompted review
Reply from The Golf Shop Online
Hi Monica, thank you for your kind words. We're delighted to hear the golf bag was exactly what they wanted, and that the service met your expectations. Thank you for choosing us, and we hope to see you again at TGSO!
Great price and speedy delivery
I bought a replacement lithium battery for my trolley, the price was significantly lower than other retailers and the 24 hour delivery option meant I didn’t miss any golf.
17 December 2024
Unprompted review
Reply from The Golf Shop Online
Hi Stephen, thank you for your feedback. We're glad to hear you found a great deal on the battery and that our delivery met your needs. Hope you enjoy your golf this season.
Good quality product and good delivery service
The jumper I ordered was delivered on time during the busy Christmas period and the jumper was good quality.
20 December 2024
Unprompted review
Reply from The Golf Shop Online
Hi Rose, thank you for your feedback. We're pleased to hear the jumper met your expectations and arrived on time during the busy period. We hope it serves you well. Wishing you a good season of golf ahead.
Good Service
Good value, simple to order, arrived promptly, no drama.
11 December 2024
Unprompted review
Reply from The Golf Shop Online
Hi Stewart, thank you for your feedback. We're glad to hear you had a smooth experience with us. Wishing you a good season of golf ahead.
Reply from The Golf Shop Online
Hi Harry, thank you for your feedback! We're glad you're happy with your purchase. We hope to see you again at TGSO!
Quick service.Fair price.
15 December 2024
Unprompted review
Reply from The Golf Shop Online
Hi Terence, thank you for your feedback! We're pleased to hear you were happy with the service and price. Hope you enjoy your golf this season!
On time and just what was needed for my…
On time and just what was needed for my needs just now.
30 November 2024
Unprompted review
Reply from The Golf Shop Online
Hi Derek, thank you for your feedback! We're glad your order met your needs and arrived on time. Hope you enjoy your golf this season!
First time I've ordered from the golf…
First time I've ordered from the golf shop, and it won't be the last.
Delivery didn't go quite as planned. However after contacting the golf shop. They refunded my postage cost, and tracked my package for me actually phoning me and letting me know when it was going to arrive. Also they phoned me on the day that it arrived to make sure I was happy with everything. Unbelievable customer service, which is rare these days. Also they were the cheapest for the product that I bought.
Great product at a great price, but most of all great customer service
2 December 2024
Unprompted review
Reply from The Golf Shop Online
Hi Jeff, thank you for your kind words! We're thrilled to hear about your experience with us. We take pride in offering great service, and we're pleased it made a difference for you. It's wonderful to know you're happy with your product and the support you received. We look forward to serving you again! Wishing you a good season of golf ahead.
Quick service as always at competitive…
Quick service as always at competitive price.
Thank you
28 November 2024
Unprompted review
Reply from The Golf Shop Online
Hi Simon, thank you for your continued support! We're grateful for your feedback and look forward to serving you again at TGSO. Wishing you a good season of golf ahead!
Absolutely brilliant service and…
Absolutely brilliant service and equally brilliant prices, my clubs were shipped really quickly and arrived well packaged and in perfect condition. I would highly recommend this company to anyone. Thank you!.
21 November 2024
Unprompted review
Reply from The Golf Shop Online
Hi Iain, thank you for your kind words! We're thrilled to hear you had a great experience with our service and pricing. We truly appreciate your recommendation. Wishing you a good season of golf ahead!
Travel golf bag
Great service and delivered as promised. Definitely would recommend!
17 November 2024
Unprompted review
Reply from The Golf Shop Online
Hi Tatsiana, thank you for your feedback! We're delighted to hear that you were happy with both the service and the timely delivery. Your recommendation means a lot to us. We hope to see you again at TGSO!
Everything was fine but it would be a…
Everything was fine but it would be a lot better if it was easier to return an item as I don't have a printer it stressed me out trying to find someone with a printer
22 November 2024
Unprompted review
New trolley battery
Had to buy a new battery for my Powakady trolley.
Golf shop online had a good price and discount.
Ordered it on Friday delivered on Saturday.
Excellent service didn't think it would be that quick!
Highly recommend this company.
9 November 2024
Unprompted review
Reply from The Golf Shop Online
Hi Colin, thank you for your review. We're glad you found a good deal and that your battery arrived so quickly. Thank you for recommending us, and we hope to see you again at TGSO!
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