I got the card I needed, but your system was slow and the limitations on addressee & sender are a hindrance.
Company replied
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All is good, but should be more space for sender's info, and for message to gift recipient.
Company replied
Update! Cindy from The Gift Card Shop contacted me about the issue we were having. She was an incredible help to us. We received the one replacement card that we were expecting. The other card that... See more
Company replied
I used The Gift Card Shop to purchase some gift cards eight months ago without having any issue using my credit card to make the purchase. This time, I tried to use the new "AirDropKey" process and ha... See more
Company replied
3.7
Average
365 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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This is a great way to treat Family who…
This is a great way to treat Family who live far away!
27 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear we can help you connect with family who live far away! Thank you for your kind words.
TheGiftCardShop.com
Easy to complete and delivery was…
Easy to complete and delivery was quick, accurate, and efficient.
26 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear that completing your order was easy and that our delivery was quick and efficient. We appreciate your positive feedback!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear everything went smoothly for you! Thank you for your kind words. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Availability to buy what I want
21 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear you found what you were looking for! We appreciate your positive feedback.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear that you found our website easy and reliable. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Great experience and fast!
21 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're happy to hear you had a great and fast experience! We appreciate your positive feedback.
TheGiftCardShop.com
They stole $500 dollars from me
They stole $500 dollars from me. I can’t access it on the card no matter what I do, and their customer service says the exact same thing every single time “we changed our protocols to ensure safety measures” but will not let me have my own money. I am going to sue.
21 July 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for an email address, please provide the email address your eGift Card was sent to. Or, when asked for a reference number, please provide your Order Number from our website. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
This was seamless and if the customer…
This was seamless and if the customer receives and uses on their end we will definitely use this for future.
17 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad to hear that your experience was seamless! We truly appreciate your positive feedback and look forward to assisting you again in the future.
TheGiftCardShop.com
super easy and simple process of…
super easy and simple process of purchasing and gifting! Thank you:)
16 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so happy to hear that your purchasing process was easy and simple! We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Not able to use the card
Not able to use the card. Tried several different merchants..tried to use it via Apple Pay ..tried to use on PayPal ..customer support was not much help ..he basically said just try another merchant or wait a few hours and try it again ??
15 July 2026
Unprompted review
Reply from The Gift Card Shop | TheGiftCardShop.com
Hi there!
We're sorry to hear about the issues you've experienced and have sent you an email from noreply.notifications@trustpilot.com requesting more information. Please check your inbox (and junk/spam folder, just in case) so we can further assist you. This form expires in 3 days.
When asked for an email address, please provide the email address your eGift Card was sent to. Or, when asked for a reference number, please provide your Order Number from our website. Without this information, we may be limited in how we can help. We look forward to your reply.
UPDATE: We understand things get busy, and we’re sorry we couldn't reach you. If you still need support, please don’t hesitate to call or send us a DM on social media. We’d be happy to assist!
TheGiftCardShop.com
Easy to use.
15 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
wouldn't take PayPal
13 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're sorry you encountered an issue during checkout. After reviewing the transaction, we found that the payment was declined by the payment provider. We understand this can be frustrating and appreciate you taking the time to share your feedback.
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so glad you found our website easy and quick, and that you appreciated our card selection! Thank you for your kind words.
TheGiftCardShop.com
you are very fast website
you are very fast website, efficient and informative. Thank you.
11 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so glad to hear that you found our website fast, efficient, and informative. Thank you for taking the time to leave a review.
TheGiftCardShop.com
Ease of ordering and notification to…
Ease of ordering and notification to the recipient,
10 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for taking the time to leave a review. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your positive experience with us. We hope to be a part of your next gifting adventure!
TheGiftCardShop.com
Very easy to find the kind of card I…
Very easy to find the kind of card I wanted in the amount I wanted and in less than 10 minutes I had filled out everything and sent the gift card on its way!
8 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We're so happy to hear that you found the process of selecting and sending a gift card to be quick and easy! Thank you for taking the time to leave a review.
TheGiftCardShop.com
Our Win It Wednesdays Love The Gift Card Shop
I use these cards for our company's social media giveaways. This is such an awesome company.
7 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
We are so happy to hear that our cards are a great fit for your social media giveaways! We truly appreciate your kind words and positive feedback.
TheGiftCardShop.com
No personal message
Wondering why I wasn't prompted to write a message for the e-gift card I sent. I was waiting to see the box where I could write a personalized message. Sent it without one and that sucks.
7 July 2026
Reply from The Gift Card Shop | TheGiftCardShop.com
Thank you for sharing your experience regarding the eGift Card personalized message feature. We understand how important it is to add a personal touch to your gift. This option is available under the Gift Message section.
If you have any trouble locating this feature in the future, please don't hesitate to reach out to us on social media. Our team would be happy to assist and guide you through the process.
TheGiftCardShop.com
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