The Foam People Reviews 

1,246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how simple it is to order custom dimensions for campervans, motorhomes, and caravans, ensuring a precise and reliable fit every single time. Reviewers are deeply impressed by the premium manufacturing standards, noting that the memory foam products are wonderfully comfortable, thick, and supportive. Buyers frequently express high satisfaction regarding the swift shipping process, reliable updates, and excellent packaging quality across their purchases. However, some customers also noted occasional frustrations with external courier partners, mentioning unhelpful delivery drivers, missed parcel collections, or delayed arrival dates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are well made and comfortable.... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving in... See more

Order

Users describe positive interactions with order, highlighting an easy process and fast delivery times.... See more

Service

Customers had positive experiences with service, highlighting fast and reliable delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend 👌 little expensive, but worth it! Came within 48hrs. Fantastic experience, bought online with ease. Already had our size (self-build campervan) bed in selection. Hubby thought too ha... See more

Company replied

Rated 5 out of 5 stars

I ordered a single mattress topper for the dinette bed in our caravan. It is fabulous quality and fits like a glove. The ordering process was very easy and delivery was as expected, as selected standa... See more

Rated 5 out of 5 stars

Wide range of mattress specs and sizes on the website that you do not see elsewhere together with very competitive pricing. Ordered a core caravan 6" deep memory foam mattress for our campervan, well... See more

Company replied

Rated 5 out of 5 stars

Ordered a "t" shaped mattress topper from the Foam people for a 2023 Iveco S Way. easy process, just sent a picture of the dimensions that I required, they contacted me the next day to sort out a que... See more

Company replied



Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Manufacturer

Written by the company

Welcome to The Foam People, your one-stop destination for high-quality Foam Mattresses, Toppers, and Accessories. As both manufacturers and retailers, we take pride in our streamlined process – from production to packaging to shipping – all managed efficiently from our cutting-edge factory in Ossett, West Yorkshire. But wait, there's more! We specialise in crafting bespoke solutions tailored specifically for caravan and campervan enthusiasts. With our advanced facilities, we're equipped to create custom mattresses and toppers, ensuring your mobile accommodations are not just comfortable but tailored to your needs. Experience unparalleled comfort and convenience with The Foam People. Explore our range of products designed to elevate your sleep experience, all manufactured with precision and care. Shop now and discover why we're the preferred choice for foam bedding solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,246)

453 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. The mattress we ordered for our camper van is really comfortable and arrived promptly (although we did pay extra for express delivery). Good communication through each stage of the process. Good value for money too.

30 July 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service. We went for the 10” thick caravan island bed mattress and we are over the moon with it. Great quality and highly recommended.

7 August 2026
Rated 3 out of 5 stars

Not good

Not good, was told my order was lost in transit and was offered a refund/replacement

After accepting refund option, order arrived (after I had already gone out to buy replacement items)

31 July 2026
Rated 5 out of 5 stars

The mattress arrived promptly and well…

The mattress arrived promptly and well packaged. We slept on it for the first time this week and it's a game changer for our vanlife.

27 July 2026
The Foam People logo

Reply from The Foam People

Hi Kerry,

We love to hear, that it has been a game changer for vanlife 🚐

We’re so pleased your mattress arrived safely and, most importantly, gave you a great first night’s sleep. Here’s to many more comfy adventures ahead!

Kind regards,
Lillia

Rated 5 out of 5 stars

A great product made in the timescale…

A great product made in the timescale given and is of great quality. All our drivers are now asking for new beds
Will use the foam people again

7 August 2026
The Foam People logo

Reply from The Foam People

Hi Anthony,

We love to hear this!

It sounds like the new bed has gone down a little too well with the drivers! We’re so pleased you’re happy with the quality and service, and we’ll be ready when the rest of the team puts their orders in! 😂

Thank you for choosing The Foam People!

Kind regards,
Lillia

Rated 5 out of 5 stars

Very good quality 👍🏻 very happy 😃

Very good quality 👍🏻 very happy 😃

25 July 2026
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Reply from The Foam People

Hi Eriks,

This is lovely to hear!

We’re so pleased you’re happy with the quality of your order. Thank you for choosing The Foam People and for leaving us a great review!

Kind regards,
Lillia

Rated 5 out of 5 stars

Great service quality mattress

Great service quality mattress

6 August 2026
The Foam People logo

Reply from The Foam People

Hi Jonathan,

Thank you for the lovely feedback!

Great service and a quality mattress is exactly what we aim for. We really appreciate you choosing The Foam People!

Kind regards,
Lillia

Rated 5 out of 5 stars

Bespoke Foam Topper

We needed a bespoke foam topper for the bed on our boat. We sent off a temple and got a quote the next day. Very reasonable price and we asked if it could delivered earlier than the 10 working days they advise. The topper arrived just in time for when we needed it and it was perfect. The quality is excellent and it’s super comfy. Would highly recommended The Foam
People.

3 August 2026
Unprompted review
The Foam People logo

Reply from The Foam People

Hi there,

What a fantastic review, thank you!

We’re so pleased we could get your bespoke topper made and delivered in time for your trip, and even happier to hear it was the perfect fit and super comfy!

Thank you for recommending The Foam People, we hope you enjoy many cosy nights on the boat!⛵

Kind regards,
Lillia

Rated 5 out of 5 stars

Purchased a new mattress for our…

Purchased a new mattress for our caravan and so glad i did. The new mattress is thick and plump.
Personally i would have gone an inch of two less on the width and length as i have found it seems slightly bigger when fully unpacked and plump, making it tight and feels an ince or two too long, but thats a personal thing.
Very happy with my purchase.
Delivered well packaged. Its a quality mattress.

28 July 2026
The Foam People logo

Reply from The Foam People

Hi Joanne,

Thank you for such a lovely and detailed review!

We’re so pleased you’re happy with the quality and comfort of your new caravan mattress. We really appreciate your helpful feedback on the sizing too! Wishing you lots of cosy and comfortable nights away in your caravan.

Kind regards,
Lillia

Rated 5 out of 5 stars

The best nights sleep I’ve had

The best nights sleep I’ve had. So comfy also the pillows too

5 August 2026
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Reply from The Foam People

Hi Yvonne,

Now that’s what we love to hear!

We’re so happy your mattress AND pillows have given you such a comfy night’s sleep. Here’s to many more cosy nights ahead! Thank you for the lovely review.

Kind regards,
Lillia

Rated 5 out of 5 stars
The Foam People logo

Reply from The Foam People

Hi Jane,

You’re very welcome!

We’re so happy to hear you’re loving your new mattresses. Thank you for choosing The Foam People and for taking the time to leave us a lovely review!

Kind regards,
Lillia

Rated 5 out of 5 stars

These products are like sleeping on cloud

Delivery time wasnt to long.the mattress topper is of good quality. Its is like sleeping on a cloud. This is the 2nd item i have bought and been 100% pleased both times.sent a photo with measuremenrs on, item arrived, perfect fit. Also love the fact it has a removable cover for washing.

4 August 2026
The Foam People logo

Reply from The Foam People

Hi Lynn,

What a lovely review, thank you!

We’re so happy to hear your topper feels like sleeping on a cloud ☁️ and that your made to measure fit was spot on! It means even more knowing this is your second order with us and you’ve been 100% happy both times.

Thank you for coming back to The Foam People!

Kind regards,
Lillia

Rated 5 out of 5 stars

Great memory foam mattress

User friendly website. Quick delivery. Lovely comfortable mattress. Excellent value for money. Overall excellent buyer experience thanks.

3 August 2026
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Reply from The Foam People

Hi there,

Thank you for such a wonderful review!

We’re so pleased you had a great experience from ordering right through to delivery, and even happier to hear you’re loving your comfy new mattress! Thank you for choosing us!

Kind regards,
Lillia

Rated 5 out of 5 stars

Excellent product and delivery process

Wide range of mattress specs and sizes on the website that you do not see elsewhere together with very competitive pricing.
Ordered a core caravan 6" deep memory foam mattress for our campervan, well made and very comfortable. Delivery process and communication through DHL e-com was also very good.

3 August 2026
The Foam People logo

Reply from The Foam People

Hi Alan,

What a fantastic review, thank you!

We’re delighted you found exactly what you needed from our range and that your new caravan mattress is proving both comfortable and well made. It’s also great to hear the delivery process went smoothly. Wishing you many comfy adventures in your campervan! 🚐

Kind regards,
Lillia

Rated 5 out of 5 stars

10/10

Although I had to send the item back, customer service was exemplary and will Deffinately be buying from them in the future!

21 July 2026
The Foam People logo

Reply from The Foam People

Hi Rachel,

Thank you so much for your lovely feedback!

Although the item wasn’t quite right this time, we’re so pleased our team could make the return experience a positive one. We really appreciate your kind words and look forward to welcoming you back in the future!

Kind regards,
Lillia

Rated 1 out of 5 stars

I was sent dirty mattress ,stained on…

I was sent dirty mattress ,stained on few parts and mattress looked like defective , Not even from one end to other, it was high , low at certain parts.

Called immediately, sent them pictures and asked for return which I got later.

Their delivery partner Dpd was also irresponsible, because of heat wave I left my main door open and was in my back garden , Their driver without Knocking, ringing bell , without informing me , just left the parcel at door unsecured.

Later DHL two times missed their Parcel collection of returning bad mattress , despite telling me their own choosen time , including one weekend. I had to be housebound without any contact amd intimation that they would not be collecting it mentioned day and time.

However , new mattress itself seem good so far but it has been only few days , so let see how it goes.

27 July 2026
The Foam People logo

Reply from The Foam People

Hi Sohail,

We’re very sorry to hear about your experience and the issues you faced with both the condition of your original mattress and the courier collections.

This certainly isn’t the experience we want for our customers. We’re pleased to hear your replacement mattress is going well so far, and we hope this continues! If there is anything further we can help with, please don’t hesitate to contact our team at info@thefoampeople.co.uk and we’ll be more than happy to assist.

Kind regards,
Lillia

Rated 5 out of 5 stars

Made to order

Made to order, size perfect for our caravan island bed and so comfy. Great delivery

3 August 2026
The Foam People logo

Reply from The Foam People

Hi Karen,

Thank you for the lovely review!

We’re so pleased your made to order mattress was the perfect fit for your caravan and, most importantly, super comfy!

Wishing you plenty of cosy nights and happy adventures ahead! 🚐

Kind regards,
Lillia

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